Quote:
Originally Posted by alannc24
how does the rollover on BetOnline work? I've wagered money via sports and even the money I have won doesn't contribute towards my rollover amount..
also, does this seem legit? support guy is asking me for security q's and my account #/password?
http://imgur.com/wEzfsnS
sorry if links aren't allowed.. first post on the site
The rep was trying to give you a link to show you roll over requirements when you take a "free play" option on their site, since you wouldn't validate with him.
While the questions asked seemed dodgy to you, it is what they do to validate you are who you are, he was not providing terrible customer service at all.
I've only had 1 issue with this site, and it was on the poker side. The site went down for awhile, while I was in some sng. After validating, I was provided with a full refund of all my sng entries at that time. Terrible customer service indeed.