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05-31-2017 , 02:13 AM

#44626

isunkurbttlship

Carpal \'Tunnel

Join Date: Mar 2010 Posts: 7,660

3/6 is back btw, must have just been a glitch.

Sent from my SM-G955W using Tapatalk

Quote

05-31-2017 , 02:13 AM

#44627

jdhu

centurion

Join Date: Sep 2016 Posts: 113

I got through 2 full 4-game sessions, one small instance of 20-second freeze. So weird, the inconsistency in the lag/freeze.

Quote

05-31-2017 , 02:41 AM

#44628

Bo0sh79

centurion

Join Date: Mar 2009 Posts: 131

I am disconnected from ignition, anyone else disco'd?

Quote

05-31-2017 , 02:41 AM

#44629

H0RUS

Carpal \'Tunnel

Join Date: Apr 2015 Posts: 6,192

Quote:

Originally Posted by Sirbustalotz

rofl was waiting on this.

heh. client just froze on me now, closed it now i cant get back in

Quote:

Originally Posted by Bo0sh79

I am disconnected from ignition, anyone else disco'd?

same

Quote

05-31-2017 , 02:42 AM

#44630

HellaPotential

centurion

Join Date: May 2016 Posts: 187

i am, final 4!!!

Quote

05-31-2017 , 02:50 AM

#44631

HellaPotential

centurion

Join Date: May 2016 Posts: 187

and then i get 4th, lovely.

Quote

05-31-2017 , 11:11 AM

#44632

blessednick

newbie

Join Date: Aug 2016 Posts: 22

having a problem loading more than one cash table which is wonky lol one table is running okay while the other one is loading until 99% then restarting fml

Quote

05-31-2017 , 11:43 AM

#44633

huaw1ad

grinder

Join Date: May 2008 Posts: 460

I have called customer support and they told me other people aren't reporting these lag/disconnect/table freezing issues. It makes me wonder how many of you guys reporting these issues in this thread are actually calling customer support and complaining about the issue. EVERYONE that is having these issues need to call customer support and complain to make sure they know this needs to be fixed ASAP. Their customer support # is 1-855-370-0600.

Quote

05-31-2017 , 11:57 AM

#44634

vyken111

grinder

Join Date: Jan 2009 Posts: 572

Quote:

Originally Posted by huaw1ad

I have called three times in the past two days. I call bullsh*t on their customer service feigning ignorance.

Quote

05-31-2017 , 12:13 PM

#44635

daniel9861

veteran

Join Date: Feb 2009 Posts: 3,389

Quote:

Originally Posted by huaw1ad

Hmm what's more likely no one saying anything to them and only complaining in this thread or them BSing their customers and not wanting to admit they have a problem.

Quote

05-31-2017 , 12:22 PM

#44636

jdhu

centurion

Join Date: Sep 2016 Posts: 113

Quote:

Originally Posted by vyken111

I have called three times in the past two days. I call bullsh*t on their customer service feigning ignorance.

Agreed, although there seems to be variation in how bad the lag/freezes are. I'm wondering if in addition to software issues, there are some settings or other changes that are worsening gameplay for some.

Quote

05-31-2017 , 01:40 PM

#44637

COKE_MAN

old hand

Join Date: Jul 2010 Posts: 1,337

Quote

05-31-2017 , 01:53 PM

#44638

tgiggity

Pooh-Bah

Join Date: Oct 2016 Posts: 5,782

Quote:

Originally Posted by huaw1ad

I've called and so have a lot of other people. They always claim that no one has reported an issue. They tried to claim that I was the only one on my table experiencing disconnects and lag even though I was watching other people disconnect while on the phone with them. It's just the line they give to avoid reimbursing you.

Quote

05-31-2017 , 01:55 PM

#44639

jdhu

centurion

Join Date: Sep 2016 Posts: 113

How is it today?

Quote

05-31-2017 , 01:58 PM

#44640

Frankie Fuzz

grinder

Join Date: Aug 2013 Posts: 534

Quote:

Originally Posted by Frankie Fuzz

Wasn't able to join two tournaments I registered for. One I was eventually able to join, but only an hour later. Second one still can't join. I called in and after putting me on hold for 5 minutes, they told me I needed to call back after the tourney was over if I wanted a refund. Ugh.

Got both refunded today.

Quote

05-31-2017 , 02:30 PM

#44641

H0RUS

Carpal \'Tunnel

Join Date: Apr 2015 Posts: 6,192

Quote:

Originally Posted by COKE_MAN

haha, nice.

Quote

05-31-2017 , 03:00 PM

#44642

STinLA

old hand

Join Date: May 2009 Posts: 1,882

Quote:

Originally Posted by daniel9861

Hmm what's more likely no one saying anything to them and only complaining in this thread or them BSing their customers and not wanting to admit they have a problem.

I think it's most likely that they are lying through their teeth that no one has reported an issue (I've gotten similar responses to e-mail) and some people just whine here without actually doing something that matters. It appears whining is hobby for some people.

Quote

05-31-2017 , 03:17 PM

#44643

Le_cho

banned

Join Date: Mar 2017 Posts: 35

Quote:

Originally Posted by STinLA

It's not 'whining' assuming you have legitimate concerns and they are failing to execute their services properly. For some reason you can't seem to acknowledge the difference between baseless claims and legitimate grievances with this company. Assuming it hasn't cost you as much money as it has cost the rest of us.

Quote

05-31-2017 , 04:04 PM

#44644

STinLA

old hand

Join Date: May 2009 Posts: 1,882

Quote:

Originally Posted by Le_cho

For some reason you don't comprehend the difference between directing complaints to Ignition where they belong, and constantly repeating the same thing in this forum.

The new update sucks. Epically. I directed my concerns to Ignition. I don't feel the need to chime in with "me too! I hate it too!" ad nauseum.

And I am not interested in receiving any more direct messages from you.

Quote

05-31-2017 , 06:06 PM

#44645

goldy866

enthusiast

Join Date: Feb 2013 Posts: 57

Quote:

Originally Posted by COKE_MAN

Yea I only play 5 days a week with no issues then 5 days in a row it occurs ! Prob my fault!

Quote

05-31-2017 , 07:44 PM

#44646

CrockPot1027

grinder

Join Date: Feb 2014 Posts: 426

Quote:

Originally Posted by Le_cho

Assuming it hasn't cost you as much money as it has cost the rest of us.

Pics or GTFO

Quote

05-31-2017 , 07:48 PM

#44647

jdhu

centurion

Join Date: Sep 2016 Posts: 113

So...lag updates?

Quote

05-31-2017 , 08:11 PM

#44648

MaxPoker111

journeyman

Join Date: Feb 2015 Posts: 385

Quote:

Originally Posted by jdhu

So...lag updates?

Just lagged out of zone within about 4-5 mins. Done for the day, just too tilting to play under those conditions.

Quote

05-31-2017 , 08:20 PM

#44649

datacedoe

journeyman

Join Date: Oct 2016 Posts: 287

still getting mass disconnects and freezes. done as well

Quote

05-31-2017 , 08:38 PM

#44650

FTWStrategy

grinder

Join Date: Oct 2011 Posts: 503

I tried logging on for the first time in maybe 3 days and wasnt even able to load up my lobby. First thing I did was come here and I guess everybody is having problems in some capacity or another.

Quote

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