im having that problem, its been "download requested" going on 12 hours now. Closing client and reopening does nothing to speed it up either.

It seems that they've removed 3/6, and it's impossible to play poker right now.

removed 3/6 but added an extra 5-10 just incase you missed the first one

Absolutely absurd lag today

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Im now officially convinced that the engineers who program for ignition are just a group of 15 year olds who watched the first 5 introductory khan academy videos on programming.

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Site is unplayable today with this lag.

I know in the past I always kept calm during these issues. I know bodog/bovada had too much to lose to just let everything go to ****. And I honestly think they purposely kept the site not 100% optimal to discourage grinders.

But with the switch to the new company is anyone else more than usually concerned? Is just we know nothing about this new company that bought the poker site. But at the same time I'm confused because obviously they had to spend a decent chunk of money to buy the new site so why so early into its launch are they having these many issues ?

I would like to think we could count on capitalism and good ole human greed here that if a company buys a new product they were at least want to make maximum return on their investment, which for us would mean keeping a site up that doesn't lag and made play virtually impossible. That does not seem to be the case here because this is as an above poster mentioned " this is "absurd"

Yeah, problem is (lack of) competition, obviously. Ignition likely makes a ton of money, and although lag probably costs them, I don't think the incentive is there to really make improvements.

Exactly. We call or email, and they act like they've never heard of this issue, k us to check our routers (lol), etc. Such ridiculous nonsense. Once again though, no incentive to improve.

yea, its actually unplayable today. this is brutal. Cant imagine ANY recs being okay with this

lol wow. im speechless. Definitely going to have to add more sites to the mix

You're getting closer. No site other than ignition has these issues. It is on purpose, and they want to offer a ****ty poker product because they mistakenly think that everyone would never w/d the cash on there and leave their site, so if poker sucks, everyone will be forced to blow their cash in the casino. There is no way to verify this theory, but it's more logical than a company trying to offer a decent product, and somehow the quality instead of improving year after year, only gets worse.

don't assume malice when incompetence is an explanation!

cool avatar, by the way

im actually really starting to believe that this is their thought process.

I got the same lame excuse that no one was experiencing problems but me but was also a lie. I know this might be dumb but is there anyone who knows the name of the poker room manager and how to possibly contact them instead of customer service?

These issues are becoming more than just "It sucks I can't make money today."

I'm getting genuinely concerned that Ignition, for whatever reason, isn't going to be around much longer, so they just don't care to do anything about the lag, or the disconnects, or the ****ty lobby, or the random freeing, or the grimming, or the lack of 3/6 as an option, etc. etc. etc. Gunna pull out everything but 10 buy ins to be safe

Yeah, they keep trying to blame customers so they don't have to take responsibility for all the broken hands. They tried to act like it was a problem with my network and I responded to them by telling them it was their network that was the problem. They didn't push it after that.

i keep getting the 99% table bug and wont let me sit at a table. im sure others are having the same problem?

i'm getting the "this table is connected to a server that is about to be shut down soon, please try again" or whatever type message every time i try to launch a new table. as much as it pains me to say this, i might have a lot of live grinding in my near future. past couple days have been unreal and i have a lot of suspicions this year about collusion in the midstakes nlh games as well. could also just be some extreme variance (shrug), but i've been around for a while and it's pretty sick to be virtually breaking even this year when i'm constantly playing games with multiple players who have vpips between 40-100.

while figuring out the spawning system, i did a lot of camping/observation on the tables and it's pretty sick how often a table of 4-5 players with generic reg stats sit and fold their bb every hand for 5-10 orbits until a new player comes in...

A heads up for anyone playing satellites- I won a $109 ticket in a top 4 pay on Sunday and before closing the window out thankfully noticed the payout message credited me with $7.25 (not even the amount that 5'th place was supposed to get lolol). Again thankfully I thought to take screenshots of the lobby and final hand.

In hindsight I should have sent them right away because for 3 emails they refused to admit an error on their part and preemptively spammed their "it was your router" defense. To their credit they finally caved and sent the ticket today but not before I had to repeat the exact same thing 3x and make it 100% clear that at least in this case my problem wasn't with dc's.

tl;dr until this ****show of an update is fixed don't close satellite lobbies before verifying you have the ticket. If you don't, screenshot everything.

This could be true. I dont use the casino but i might risk $10 just to see if the casino is having the same lag. If the casino is running smoothly then yea something shady is going on.

Im hoping ignition isnt experiencing a run on the bank at the moment. I requested a 3k bitcoin withdrawal close to 48 hours ago (48 hours is the timeframe for approval). All my past bitcoin withdrawals were usually approved within 24 hours.

Getting the same. 16gb ram and 120mb/s inet. Was having lag issues Friday after not experiencing them for months, thought it was temporary, apparently not.

I am having the same cash games issues, freezes at 99% for a couple minutes then you land on an unplayable table. MTTs/SNGs seem to be working fine.. so it looks like it's a cash only issue. Strangely enough, can't even DL HHs. Anyone called them, if so, what's the response? Figured I'd call.. but would likely just be one of hundreds doing so.

Man how low is this site gonna go?

how do you know their stats on an anon site? is there something I don't know here?