Just a little follow up. I'm trying to not make such a huge deal out of $50.. but its more out of principle. Not to mention the timing of it being that bitcoin had the worst crash in over 18 months today, so being eligible forr cashouts is at a premium since you are only allowed 1 per 3 days.. I would like to be eligible to again sooner than later, and not be sketched out that my $ won't actually hit my blockchain wallet... below is the emails between myself and customer support:
It wasn't a deposit, It was a $53.24 withdrawal.. Requested at 5:25am on 9/22, and says it got processed at around 11:30am on same day, but I never received the money, did not hit my blockchain wallet. If there is a way to send me back the money on Bovada I would appreciate it. I entered the correct bitcoin address to send to, and always appears in my account within 15 minutes of being processed but did not for some reason.. This is why I make such small cashouts incase something like this happens, I Only get screwed out of $50 instead of a larger sum, though it would be nice to get the money back. Thank you for your help.
On Wednesday, September 25, 2019, 2:51:35 AM EDT,
webforms@bovada.lv <webforms@bovada.lv> wrote:
Hi Brett,
Thanks for contacting Bovada Customer Service.
It seems that the deposit has failed to go through, have you entered the correct address to send the money?
Please double check and let us know.
We're available to help 24/7 if you need anything else.
Thanks,
Bovada Customer Service
service@bovada.lv
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-- Original Mail --
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My recent cashout never hit my blockchain wallet despite getting the email that it had been processed.. it has been about 54 hours now.. only a small amount like $53.. I have made dozens if not hundreds of cashouts and never had this issue.