Quote:
Originally Posted by teddyrowe9
Is anyone else's HUD for PT4 not working for the BetMGM Online Series tournament? Hands are importing, but HUD isn't displaying. Worked fine for me last weekend.
Quote:
Originally Posted by teddyrowe9
Just confirmed it has something to do with the series. I just pulled up another tournament and it's working fine. Extremely frustrating it's not working for a $215.
Quote:
Originally Posted by fozzy71
I asked the PT4 team about this and they said:
Most likely there's a difference between the names in the HH and the window title. We would need a log or a screenshot of table + hand history file sent in a support ticket.
Here was the end response: "This does appear to be a case of a difference in the information available. Unfortunately we do see this from time to time especially with special series at partypoker. If there are regular tournaments where there are differences we can normally work around them from examples, but it normally isn't possible for short series like this."
So for the upcoming series, my assumption is that the PT4 HUD won't work. I'm asking them if they can do anything before the series starts to prevent it from occurring again.