I wouldn't doubt it. I recently won a bonus for spinning the Aria wheel promotion and was a bit surprised to see that it could only be cleared via cash games, However I've received a few more of those same bonuses and have since been able to clear them with both cash and tournament games.

The terms from your bonus in question simply seem to state that you only need to earn reward points, so you'd likely have a case if you make fuss about it. Just sucks that you'd have to go through the hassle to get it.


No, it was just cash and tourneys like you'd expect. Our welcome bonus was for $600 not like the $1000 they're offering you, but we were also getting additional daily spin bonuses for months. We also received grinder reward cash deposited at the end of every month, plus a pretty nice SNG leaderboard where you could earn an extra $25 - $300 per week, so that worked out well. We also can buy bonuses with our points which are super easy to clear. (only 50 reward points to clear a $25 dollar bonus)

Once they got rid of the leaderboard and daily spin bonuses, traffic dropped from 800-1000 players during peak hours down to about 500.

I received an email from BetMGM asking me to provide feedback. They don't give you anything for doing so (some sites give $). Survey took me about 5 minutes. If you're interested in providing feedback, check your email.

BetMGM MI tables have received a facelift to the newer software. Looks like we lost the chat feature (haven't used it too much anyways).

If you use PartyCaption, will need to update. Check the this post here.

https://forumserver.twoplustwo.com/s...postcount=6953

BetMGM PA also got a facelift, while the NJ client has not.

Worth noting that the NJ client will have to update in order for MI BetMGM to connect with NJ (whenever that happens).

That white text on the middle yellow action button is terrible. It should be black text like it is on the green button.

Agreed - i turned off 3 color action button in the Settings - Table Options


With 3 color action button turned on...



With 3 color action button turned off...



Or you can use PartyCaption to make it a dark color (thought I chose black, but now that looks dark blue....i'm color blind ), but then the Fold is dark

PokerTracker v4.17.2

Ticket #: 787821
Date: On Jul 26, 2022, 7:33:50 AM
Category: Submit Hand Histories
Subject: Party Poker (BetMGM Michigan) - Hands with allin's not importing

Just wanted to toss a shout out that HH's with allins may not be tracking properly. Submitted a ticket (787821) already, but posting here for visibility in case anyone from US facing BetMGM sites come across a similar issue.

Were any/all of those hands possibly 'overbet' all-in hands? If so, it is a known bug with PT4 that does not seem to affect HM3 for some reason:

IMP-608: Incorrect import error for some overbet party hands (regression)

Yes - all of them were overbet all-ins. 200nl - one person had the other person well covered and generally over 200bb pots. Like the hand history isn’t returning the excess bb’s back to the player or something…. Throwing off the pot size.

Frustrating…H2N does’t track consistently with Party either. Do you think it may be fixed soon? If not, my OCD may go buy HEM3. I wonder how long it’s been happening?

We wrote up that developer bug ticket 11July2022. It is on our to-do list, assigned to a developer, and marked as 'high priority' so I would hope it will get fixed in one of the next beta versions they release. Once they release a new beta with a fix you should be able to import your processed hand's folder to update the database with the missing hands. I definitely wouldn't recommend buying HM3 to avoid this issue, as I hope they will be able to fix it reasonably soon if all goes well.

Fantastic . Sounds very recent then. I’ll wait it out. H2N was working great until a month ago and they don’t have plans to fix it until H2N4 is released….so I moved back to PT4 very recently.

I appreciate your insider knowledge! Thank you!

So after the update on MGM, my mtt/sng's will no longer import into my PT4. Cash games are importing and HUD is working for both. Anyone able to help?

They messed up some stuff. In HM3 they import as cash hands. The HUD shows but it is static and only shows villain data in the HUD if you have old tourney hands on them. PT4 imports them as tourney, sorta... You can see the tournament in the reports, but the tournament number and description are missing, and if you drill down into the tournament the hands do not show. The HUD seems to update with PT4, but... hero HUD is showing lifetime data.

Here is a note from one of our QA guys:

It isn't clear yet if the developers want to try and work around this missing information in their HH files somehow, or if we should error them and report the issue to Party to fix.

thanks for the response fozzy

This is the same problem they had with the 3-man SPINS HH last year - practically identical. When I initially reported the problem, PT4 told me to call Party/MGM and tell them to fix their HH. Needless to say, Party/MGM never changed anything, but PT4 ended up providing a fix in their January update, so hopefully they'll fix this one soon too.

I posted about this issue in the 2+2 PT4 support forum and they told me to start a ticket and upload the HH, but I still haven't done it yet, so hopefully they're aware of the problem.


I downloaded HM3 to see if it would work, but like you said, it reads the HH as cash games. I'll buy it if they can fix it - kinda like HM3's interface.

Yes, we have it documented. I wrote up the issue for the HM3/PT4 developers to review.

Have windows 10, and Bet MGM has always worked for me. Every time I open the application now, it closes automatically and this is the troubleshoot error that came up. Any suggestions on how to fix this? Have deleted the application and re-downloaded it. Cleared my cache and cookies, switched my browser, and it still keeps crashing.

the mgm/party/borg new jersey skins i usually get 1-3 missed hands/errors per 400 i play with pt4. most of the times its hands im not involved in though. dont know if this has always been the case and i never noticed it?

It is most likely the overbet issue but we also just discovered an issue today with betmgm tourney hands where they changed how they write the posted blinds after the hole cards instead of before them. You can send some of your processed hands to PT4 support for testing if you want to be sure they/we have the issue documented for PT4 and HM3.

These are the messages I am getting in my import status for betmgm MI on pt4. Also having similar issues with HM3

Oddly enough I played spins last night and those hands did import just fine. Which makes sense now that I just read on this thread about how spins had the issue originally.
It seems they have fixed the spins since the issue occurred there first and the squeaky wheels got the grease.
Now they are having similar issues with every other format.

I also noticed that we can no longer select our seat preferences in the app settings like we used to be able to.




https://gyazo.com/a4b04706465bfc62502db7b03403bdf0


https://gyazo.com/dea715402034b83f6e28c8b26997437c

Those are different errors so I would send the hands to PT4 for testing.

Yours also seems to be importing from a weird path. My HM3 auto imports HH txt files from C:\Programs\BetMGMMI\BetMGMPokerMI\HandHistory\.

2 hands from today that didnt track were both allin over bet post flop pots
i sent the 2 hand histories in to pt4 app/ support ticket
its been happening on the partypoker newjersey skins (borgata and mgm included) for at least 2 weeks now.

is there a better place to post this?
but like i said i put a support ticket in on pokertracker.

The PT4 thread is the place to post it, or better yet submit the hands on their site in a bug ticket, but it sounds like you already did that. This specific issue is the referenced issue that you quoted that we are working on for both PT4 and HM3. Party used to have a line in the hand history files for the 'uncalled (i.e. overbet) amount is returned to playerX' but they removed that line so we have to update our parser to address that missing information when importing the hands.

So for about a week now the client just force closes within a couple minutes of me opening it. I've re-installed but it keeps doing it. I'm guessing this is not a common issue, but does anyone have any idea on how to even start troubleshooting something like this?

The newest update has fixed it.