Quote:
Originally Posted by MicroDonk123
hey 888 rep,
sorry about language in previous posts, as you can see i am obviously upset about the new table cap. Could you tell us the reason for this? If its to improve the quality of the game for recreational players why not make the tables all fast tables like pokerstars has recently introduced. Surely its more profitable to allow players to play as many hands as possible.
Thanks
Hey 888rep, i'm glad to see you're responding in this thread.
Not everyone opposes the new table cap. I, for one, think it's a very positive change and can't understand why any player would be against it. Anyone who has ever played on PokerStars should be able to see how destructive their high table cap is. It's good to see that 888 can see past the greed of immediate profit and wants to create a more healthy long-term business.
However, there is the point that when business decisions are made, they need to be accompanied by clear, honest announcements and the support department needs to be able to say more than "that's the way it is". I have received this sort of response on a number of occasions and it is infuriating to receive such a response. The Member Support Reps need to be told that if they don't know why a business decision was made, that they should refer the question to someone who does.