Quote:
Originally Posted by STDK
In the best case, they will tell us some kind of stupidity that does not explain anything.
There is no feedback. I'm afraid that all this is intended.
My main grievance is the terrible lack of transparency in their promotions. Different Ts and Cs for different players. Further case in point being the Monthly Elite tournament that has been asked about several times.
The deal is, to qualify for the tournament, you need to be part of an "MVP club" and the "they cannot publish the requirements for becoming part of this club". The reason they cannot publish is due to responsible gaming.
Who knew about such a club? Clearly it is for the worst players/biggest depositors. The motives here are pretty obvious and they are not to meet responsible gaming requirements.
Would you buy lottery tickets where the biggest losers had a better chance? Would you bet with a bookie who offered better odds to his worst punters?
Just run a fair promotion with the same Ts and Cs clearly explained for everyone