What I mean is if you enter a normal casino and you see a wheel, you expect what you see on the wheel to be representative of reality.

I think you must have a big ego issue to not realize you are in the wrong.

Or just make the wheel represent the real probabilities. It's fine if we're not supposed to hit the 100% often. Just be transparent.

excess points don't transfer to the next level ?

It's a picture, not a wheel. You try drawing a clear picture of a circle that shows a 99.34% sector.

The words of the T&C are supposed to be read, and give the transparency you require.

Good luck in winning one of the other prizes that make up the remaining two-thirds of one per cent chance.

Where do you see those terms? The only ones I see are https://www.888poker.com/terms/ultimate-cashback/ where it says the probabilities will be sent in email each day. Or is this in the client?

Anyone having problems with cashier? Rep, you know if there's a problem?

Tried to make a Skrill deposit today, but transaction got 'cancelled' after about 40mins of processing.

Not sure where the money is now. It's not in 888 account or Skrill account.

Never had issues with cashier before.

Edit: Rep, please don't ask me to contact support...We both know that I will not get a response within 10 days

Well, strange to say, (although maybe not - this is 888poker, after all), when I looked, about 9 hours ago, I clicked on the T&C under the wheel and there was a full, detailed table giving the odds. Now, either they've removed it because of our posts, or it was a once-only click-through, or it's because I haven't deposited or played since then, and I see only, "Depositors only", "Odds vary between prizes", "Minimum sum of bets and rake required to receive a Spin is mentioned in the promotion email", etc.

In retrospect, I should know better and I should have taken a screenshot.

However, the points stand, and the odds of winning a bigger prize than 5% are so minute, not only are they hardly worth hoping for, (you will probably only win one bigger than 5% every 150 days), but it is impossible to show them pictorially.

Poker user name please!!

PMed

Received thanks!!

Just to warn everyone, I'd advise not depositing on 888 right now.

A transaction I made from Skrill for some reason got cancelled by 888, pretty sure it's to do with their server from what I got from live chat. Anyways, I've been charged for the transaction and as far as Skrill are concerned payment was approved.

Resolved as of today
10/25/19

Weird. I wrote an article about it Monday and couldn't find any info like it. So it wasn't removed due to these posts, that I can say.

wow.
I tried to open a bonus from my Scratchcard, and I get redirected to a webpage of Ministry of Finance of my country, saying this:
"...the Ministry of Finance, Tax Administration, has blocked access to this website content for carrying out of unauthorized economic activity via the internet."

Damn, I really like the site but this is a red flag I think

what country are you in ?

Croatia
they also have a list of sites that are banned like that
shady stuff it seems

888 REP please let the support know that a lot of players are unhappy with this promotion because you get the 5% Cashback in 99% of the times and it is not right to call it a 100% Ultimate Cashback promotion if the possibilty to hit it is 0,01%

Is there any fix to the "Challenge Completed" banner getting stuck on the new tables?

Also with the new tables - the option to change the card backs is missing, is it like that for everyone else? It's missing on both desktop/laptop - support said it was just me and to try another device...

i just contacted support and they told me the cashback promotion is only for cash games
that i payed fees for playing tournaments and thats not rake

is that correct?

timebank stopped activating automatically ?
Had to switch it to manual after accidental sitout (with AK)

I have sent this over for you!
Thanks for your feedback!

Lol OBORRA sitting at numerous 888 tables. Most likely the same scumbag banned from Stars for cheating...and no doubt he's using RT assistance.

I dont play cash games for a while online but is there reason why very few cash games go on compared to stars? Is it because of scripts?

Because 888 is bot friendly.

I think 888 doesn't invest a lot of money in cash games promos, so pro-players are not interested in regwars. More: long withdrawal timeframes (72h), bad support and a lot of cheating.

I have the same problem, "Challenge Completed" is stuck at my snaptable, very annoying.

5 months earlier :



"looking to resolve this as soon as possible" " our technical team will look this" xD .
This "genkiDev" reported this timebank bug 5 months ago.(And I bet someone did it before him), 5 months later you are still pretending you are trying to resolve this haha.

Well that's how 888 support/ technical team works , pretending to be working and pretending to listen the customer.
The truth is 888 does not care at all of customers playing experience and when you tell them about a problem/bug that occured, they just ignore it and play with you for months until you give up .