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[888poker] (ROW) Official Players' Thread [888poker] (ROW) Official Players' Thread

08-05-2017 , 12:18 PM
Quote:
Originally Posted by Potapac
Same here, wtf is going on? What AI? What are they talking about? Haven't played in 2 weeks and get this email without any explanation. Well done 888, great customer care!


Dear Nikica,

This is the Operations Team at 888poker and we are contacting you with
regards to your account with username "MentalHigh".

As you may be aware we carry out security checks on all of our members at
some point during their membership with us. During a security check on your
account we have been alerted to suspicious game play indicating that the
use of Artificial Intelligence may be involved.

The use of Artificial Intelligence is strictly against our terms and
conditions and will not be tolerated on our site. This email is to inform
you that we no longer require your membership on any site owned or operated
by Cassava Enterprises.

Please refrain from opening any further accounts as these too will be
closed from use and no monies refunded.


*Regards Operations Team operations@cassava.net <operations@cassava.net>
888poker*
I have sent this over to be reviewed.
[888poker] (ROW) Official Players' Thread Quote
08-05-2017 , 12:21 PM
Quote:
Originally Posted by IsaacAsimov
"Dear Daniell,

This is the Operations Team at 888poker and we are contacting you with regards to your account with username "drunk_uncle".

As you may be aware we carry out security checks on all of our members at some point during their membership with us. During a security check on your account we have been alerted to suspicious game play indicating that the use of Artificial Intelligence may be involved.

The use of Artificial Intelligence is strictly against our terms and conditions and will not be tolerated on our site. This email is to inform you that we no longer require your membership on any site owned or operated by Cassava Enterprises.

Please refrain from opening any further accounts as these too will be closed from use and no monies refunded.


Regards
Operations Team
operations@cassava.net
888poker"


I received this e-mail yesterday. Decided to branch out and try out 888 poker after Pokerstars removed rakeback. I've never been suspected of anything on Pokerstars. I've played 2,306 hands on this account using only Holdem Manager 2 and Stack and Tile, which are both terms of service compliant. I don't know why they think I might be using AI as they didn't elaborate.

I would say I am highly compliant with terms of service of any site I play on and and I make an effort to make the games enjoyable for everyone that play in them. I've also helped uncover a bot ring on Pokerstars and iPoker, as well as cheating on MPN, some of which is documented here on 2+2.

I am also shocked by these accusations and hope this was just some honest mistake on 888's part.
Also sent over for you.
[888poker] (ROW) Official Players' Thread Quote
08-05-2017 , 12:25 PM
Quote:
Originally Posted by NL5+
The rash of account closures and everyone crying foul is more than a little disconcerting. I'm not expecting you to release details of your investigations but can you answer this question clearly and without ambiguity: If I use HM2 and 888Caption is my account going to be closed with funds confiscated?
Quote:
Originally Posted by 888Rep
Please send me your poker user name.
Thanks
[888poker] (ROW) Official Players' Thread Quote
08-05-2017 , 12:35 PM
Quote:
Originally Posted by mdogomes
As far as I know these third party softwares are allowed but I need to check that this has not changed so I will need the user name for support managers as that is the first thing they ask me for.
888Rep
[888poker] (ROW) Official Players' Thread Quote
08-05-2017 , 01:02 PM
Quote:
Originally Posted by 888Rep
As far as I know these third party softwares are allowed but I need to check that this has not changed
Whenever 888poker prohibits a certain third-party tool or class of tools that was previously allowed, it should first send an email to every member with a warning about this, allow the members some amnesty time to note the policy change and uninstall the tool, and only then start banning those members who haven't removed it. Retroactive application of new policies and/or their application without prior notice would be poor business practice.

Last edited by coon74; 08-05-2017 at 01:21 PM.
[888poker] (ROW) Official Players' Thread Quote
08-05-2017 , 01:08 PM
Quote:
Originally Posted by 888Rep
As far as I know these third party softwares are allowed but I need to check that this has not changed so I will need the user name for support managers as that is the first thing they ask me for.
888Rep
Sounds like you are implying that if certain software was allowed, 888 could change this policy without informing customers and seize all funds?
[888poker] (ROW) Official Players' Thread Quote
08-05-2017 , 03:26 PM
Hey, 888rep, what is happening with this bans? Try to get an answer from the security team.
[888poker] (ROW) Official Players' Thread Quote
08-05-2017 , 05:07 PM
Hello,
Is it possible to adjust my bet sliders using Mac OS X?I can't find it anywhere
Thanks
[888poker] (ROW) Official Players' Thread Quote
08-05-2017 , 06:09 PM
Rep, any updates on cam tables? still down..
[888poker] (ROW) Official Players' Thread Quote
08-06-2017 , 02:12 PM
Hello everyone,

Kara Scott gives you the Poker Brief with all the industry news from July.
Final numbers from the 2017 WSOP, new and exciting poker shows from Poker Central, great news to European poker players and more!

Let us know what you think, click here for July’s Poker Brief.
https://www.youtube.com/watch?v=DHwdZMKxv-I
[888poker] (ROW) Official Players' Thread Quote
08-07-2017 , 10:02 AM
888 seems to have gone stone nuts. Any explanation 888Rep?!?!?!
[888poker] (ROW) Official Players' Thread Quote
08-07-2017 , 10:12 AM
na they dont owe us any explanation, they just take our money and ignore us
[888poker] (ROW) Official Players' Thread Quote
08-07-2017 , 12:54 PM
Welcome to 888poker’s Weekly Deal, with all the best news, results and insights from the past week.

THIS WEEK: August 06, 2017



Kenny “SpaceyFCB” Hallaert Completes Online Triple Crown

Kenny “SpaceyFCB” Hallaert, arguably one of the hottest players in all of poker right now, took down Sunday’s biggest buy-in tournament on 888poker, the $120,000 Whale. The $1,050 buy-in event attracted 117 players who accounted for 60 rebuys, which created a $177,000 prize pool.

Among those to earn a portion of it were Andreas “KURDEdersim” Samuelsson (3rd for $23,010), Rocco “sephir0t” Palumbo (5th for $11,505), Thomas “WushuTM” Muhlocker (7th for $7,522), Johannes “TrollKonst8” Korsar (8th for $6,195), Rafael “keybr” Wantanabe (9th for $4,867), and Troy “S.Janowski” Queneville (10th for $4,248).

After 9 hours and 18 minutes, Hallaert defeated fellow countryman Sebastian “iknowmybody” Saffari to claim the title and $44,250 first-place prize. Saffari earned $30,090 for second place.

By winning two other online tournaments elsewhere during the week, Hallaert’s Whale win gave him a coveted online poker Triple Crown.

“Completed my Triple Crown today in style,” he tweeted. “It was a good 10 day grind. Couple of days off now.”

The win was another impressive result on his poker résumé. Back in April, he won our $15,000 Crocodile for $4,588, and over the summer he nine cashes at the World Series of Poker including a third-place finish in Event #36: $5,000 NLH 6-Handed for $238,855 and finishing 64th in the Main Event for $101,444. The latter result came a year after he made the WSOP November Nine, placing sixth for more than $1.4 million.
Sweden’s “1LevelAbove” Claims Third Major Title in Less Than Four Months

What many consider our premiere Sunday event – the $215 buy-in, $100K GTD Mega Deep – once again surpassed the guarantee by attracted 516 participants, which created a $103,200 prize pool distributed to the top 72 players.

“DoffDavi” (45th for $433.44), “prebzzz” (39th for $546.96), “imabarista” (15th for $1,032), “heyfreddy” (9th for $1,382), and “AAorKK403” (4th for $7,740) were all among those to make deep runs. Meanwhile, three players notched five-figure cashes. “aRigold780” and “Leqenden” earned $10,526 and $14,293 for finishing third and second respectively, while Sweden’s “1LevelAbove” came out on top after nearly 12 hours to take the grand prize off $19,504.

It was another impressive win for “1LevelAbove,” who back in June won the Sunday Lightning 6Max for $6,084 and a month before that won the XL Inferno Event #182 $45,000 Sunday Breeze for $9,000.
Germany’s “Konrad115” Wins Turbo Mega Deep

Meanwhile, in the $215 buy-in, $35K GTD Turbo Mega Deep, 150 players rebought 71 times to create a $44,200 prize pool. Among the two dozen players to get paid were Whale finalist Johannes “TrollKonst8” Korsar (20th for $552.50), Joao Mathias “joao_mathias” Baumgarten (10th for $994.50), “StuntSoHard” (6th for $1,989), and Zachary “DuduPa1986” Korik (3rd for $5,304), who you’ll read more about below.

In the end, after just 4 hours and 42 minutes, Germany’s “Konrad115” toppled “windiswild” to claim the title and $9,613 prize. Last September, “Konrad115” finished fifth in the Super XL Series Main Event for $86,130. That was the same tournament that 888poker Ambassador Dominik Nitsche finished third in for $206,400 after a three-way deal.
XL Inferno Champ Claims Lighting 6-Max Title

The $109 buy-in Sunday Lightning 6-Max surpassed its $20K GTD by attracting 186 players who rebought 101 times. That created a $28,700 prize pool that was distributed to the top 24 places including “E_Dub” (17th for $358.75), XL Inferno champ “Magnf1cious” (11th for $502.25), and Zachary “DuduPa1986” Korik (4th for $2,439).

After “Gwonkel” fell in third place for $3,587, Sweden’s “Thanilo” and Romania’s “V.BlomFan60” squared off for the title and a $6,888 first-place prize. After 9 hours and 5 minutes, the latter came out on top to capture the Lightning title.

Back in May, “V.BlomFan60” won the XL Inferno Event #20 $160 Crocodile, a tournament that attracted 309 players, for $8,968.
Germany’s “DrKoRn718” Breezes His Way to a Win

The $55 buy-in, $20K GTD Sunday Breeze saw 447 players take to the virtual felt, which resulted in a $22,350 prize pool offered up to the top 63 finishers. Among those to cash were “ImBillieJean” (20th for $134.10) “msksevart” (15th for $223.50), and “_Kapec75_” (11th for $268.20), just to name a few.

After 8 hours and 21 minutes, Germany’s “DrKoRn718” bested Malta’s “scellone94” to win $4,246. Also making the final table were “LaToronja” (3rd for $2,290), “sajtgul” (5th for $1,229), and “LiraIgor” (7th for $726).

Back in November last year, “DrKoRn718” finished fifth for $29,113 in the fifth anniversary Mega Deep.
What to watch out for:


We’re guaranteeing $8,000,000 (!) in prizes for the upcoming XL Eclipse online tournament series, which will kick off in September. That’s $500,000 more in GTD prize money than was offered in the spring’s XL Inferno.

The full XL Eclipse schedule will be released shortly, but in the meantime, we’re running a special promotion for 1st depositors only, where you can grab three tickets to the daily XL Eclipse qualifiers.
Simply deposit $10 or more using the promotional code “ECLIPSE10” and three tickets are all yours!
[888poker] (ROW) Official Players' Thread Quote
08-07-2017 , 01:02 PM
Quote:
Originally Posted by SenpaiSwift
na they dont owe us any explanation, they just take our money and ignore us
Everybody just needs to relax! Why concern yourself with what appears to be dozens if not hundreds of account closures with everyone crying foul when you can watch July's poker brief and have Kara Scott tell you who won the Main this year!

[888poker] (ROW) Official Players' Thread Quote
08-07-2017 , 01:16 PM
Quote:
Originally Posted by mirage01
Rep, any updates on cam tables? still down..
We experienced an issue with these tables.
The issue was resolved and we should be back to normal now.
[888poker] (ROW) Official Players' Thread Quote
08-07-2017 , 01:26 PM
Quote:
Originally Posted by SenpaiSwift
na they dont owe us any explanation, they just take our money and ignore us
Any players having recent account issues please contact operations@cassava.net directly to try and resolve them.

Thanks
[888poker] (ROW) Official Players' Thread Quote
08-07-2017 , 05:36 PM
What was today's update for?

ty
[888poker] (ROW) Official Players' Thread Quote
08-07-2017 , 06:02 PM
Quote:
Originally Posted by 888Rep
Any players having recent account issues please contact operations@cassava.net directly to try and resolve them.

Thanks
Do you think for 1 second an answer like that is going to be even more remotely close of cutting it?
[888poker] (ROW) Official Players' Thread Quote
08-07-2017 , 06:18 PM
So since I seem to have a wrong setting in my account (for a 100€ deposit I could get $112.xx, while the current rate would be 100€ being close to $118), I have contacted support, first live support, then emailed support. According to them, both made some kind of currency change in my account, however the rate for a 100€ deposit still persists. Is it really straight up scam then? Or is there a solution I missed?
[888poker] (ROW) Official Players' Thread Quote
08-07-2017 , 07:24 PM
Quote:
Originally Posted by ICrushSNGs22
So since I seem to have a wrong setting in my account (for a 100€ deposit I could get $112.xx, while the current rate would be 100€ being close to $118), I have contacted support, first live support, then emailed support. According to them, both made some kind of currency change in my account, however the rate for a 100€ deposit still persists. Is it really straight up scam then? Or is there a solution I missed?
Have them change your currency to USD on their end, then deposit in USD. You'll get fees from your bank but it'll be less than 888 charge.
[888poker] (ROW) Official Players' Thread Quote
08-07-2017 , 09:53 PM
HM2 and 888Caption is allowed or not ?
[888poker] (ROW) Official Players' Thread Quote
08-08-2017 , 05:53 AM
Quote:
Originally Posted by The Imp
Have them change your currency to USD on their end, then deposit in USD. You'll get fees from your bank but it'll be less than 888 charge.
So there is no way to get around fees of some %? When I withdraw it will also be $ and again I will be hit by fees?
This is outright scam, I would like to play on 888, but I can't support actions like this.. Almost 5% fee on transactions is outragous.
[888poker] (ROW) Official Players' Thread Quote
08-08-2017 , 08:56 AM
what is 888 support email?
[888poker] (ROW) Official Players' Thread Quote
08-08-2017 , 12:52 PM
Is my money still safe on this site or are you going to decide one day that I've an AI playing on my behalf ?
[888poker] (ROW) Official Players' Thread Quote
08-08-2017 , 01:18 PM
Quote:
Originally Posted by mdogomes
HM2 and 888Caption is allowed or not ?
Yes they are allowed.
[888poker] (ROW) Official Players' Thread Quote

      
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