Can't connect maintenance?

edit: seems fine now obv.

Hi folks,

888 is aware of the issue and is resolving it at this moment. Should be back to. Normal ASAP if it's not already. Thanks.

http://www.egrmagazine.com/event/eve...or_awards_2011

Anyone knows hows that possible?

everyone else sucked REALLY hard?

888 rep is doing a great job, but only so much he can do with the limited info hes given, i love this site, but 888 management have been are doing some shady things over the years, starting to piss me off.

Obviously paid the publisher off,... using money from the 'Jackpot' fund

The Cassava support is without doubt the worst support of any site I've ever used, it amazes me people carry on playing there.

I have played on all the main sites and this is 100% correct..........all it comes down to is they are cutting back on support to make more money .......which in turn will run them into the ground........

Any info or is it worth going to someone above them,where they get there licence from etc ?

Hi, have it any scripts in this room?

yeah, in no way did I mean to blame 888rep for his answers, i pointed it out to show how management repeatedly ignores everything/doesn't give a ****

888rep is there any widrawal problem with the person tha took
the bonuns of 8$ without deposit ?

i mean for example i take 8$ bonus without deposit and i win a MTT for 1000$
can i withdraw emmediately??????

problems today too!

tables closing again

why does this only happen at 888? and why always in the middle of the day?

I'm a patient man but this has been happening at 888 for years. If poker operators were a preschool class, 888 would be sat in the corner eating crayons and ****ting it's pants.

A step in the right direction.

Dear Andre,

Thank you for your email.

We have recently been alerted of the fact there was an issue on our Jackpot tables which caused members, on occasion, to pay contributions whilst sitting out on the tables. Kindly note that since being made aware of this we have implemented an automatic refund system whereby you will receive any contributions paid whilst sitting out straight back to your bankroll, if not instantly then within twenty four hours.

I have reviewed your account in full and can see that, in the past, you paid a total of $121.50 in contributions whilst sitting out- I do sincerely apologise for any inconvenience caused by this and I have now credited your account with a refund rounded up to $130 to further compensate for this unfortunate error.

I do thank you for your feedback on the matter and am happy to see it now resolved.

If you require further assistance in this or any other matter, please feel free to contact us - we are here for you 24 hours a day, 7 days a week.

Kind regards,
Xavier C.
Senior Support Representative

please down shut down my tables when I m next to a huge fish with 500bb effective stacks..it has happened prolly 5 times this month and cost me like 10-15bi

not sure if it has changed, but it used to be that you could withdraw anything you won over and above the $8 but you had to roll over that $8 a ridiculous number of times before being able to withdraw

so if you played an $8 mtt and won it for $1000, you could withdraw $992

I haven't heard of it changing. That's how it should be.

The amount you had to play a bonus before it would clear was 20x. So you'd have to effectively bet $160 before you could cash it out.

I'll double check though just to make sure bonus policies haven't changed.


I think it may have expired, but I'll double check first thing tomorrow morning and get back to you.

I can confirm that this automated protocol has been put in place.

1 question:

How big of a deal is it that the rake in CG NL is higher on 888poker than everywhere else and the cap is at 4$ not at 3$ when you play NL200 and NL400 6max, in your opinion?

If the games were much better then not really but the last few nights have been terrible so if you played 888 exclusively then you are wasting money imo.

i guess thats an EV question - does the relative softness of the site make up for the rake? It might for some people might not for others.

if you are full time grinding though (i am not) i would imagine the difference between rewards systems would make a much bigger difference than the difference between rake structures, even though both are working against 888

Yeah for sure.

Euro sites with 60% rb or 888 with 27% max and a $4 rake cap instead of a $3 rake cap.

The games at 888 are certainly not good enough to play there exclusively. Every now and again the games are good enough to make up for that of course.

Your servers are lagging really bad today.

Let's recap the last 3 days:

Monday- site goes completely offline
Tuesday- tables start closing down mid session
Today- extreme server lag

You charge the highest rake in the industry... where does it all go?

On an unrelated issue.. I won an LG TV in the freeroll at the start of February. Apparently 888 is still awaiting delivery of these items. This is just so stupid because you knew at least a month (almost certainly more) in advance EXACTLY how many TVs, mice, gadgets etc would be up for grabs. And a month and a half after the tournament 888 store is still telling me they are awaiting the delivery?

This is no way to run a business.

Yes, it felt good to get that off my chest

I've seen more people had this problem. I always deposited using MB/Skrill but now I can't see it in withdrawal options. Chat is not available and answer by email will take days as usual.

Could anyone who also had this problem, give any hint?

Thx

When you're on the withdrawal page, it's something like "use last deposit method."

my friend had this too and support told him he need .....wait for it..... REDEPOSIT every 6months!!!! for renew that method.