[888poker] (ROW) Official Players' Thread - Page 554 - Online Poker Sites -- Two Plus Two Poker Forums

I'm blinding out the Monsoon, support doesn't respond. Restarted software + laptop several times. Sometimes on restart I could play, but then other tourneys would freeze and given they had higher buyins I restarted again to sit out in the Monsoon instead. Is this a known problem?

Quote:

Originally Posted by Rocky-PN

Same problem with the Challenge, no response from support at all. Gotta love 888

Can I please have your poker user name?

Quote

12-27-2015 , 06:04 PM

#13828

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,671

Quote:

Originally Posted by Zanardi

Zanardi2

Thanks.

Quote

12-27-2015 , 09:00 PM

#13829

Rocky-PN

adept

Join Date: Nov 2008 Posts: 798

Quote:

Originally Posted by 888Rep

Can I please have your poker user name?

I can't PM you, don't want it public. I'm busto now anyways, so I can wait for support. I can't open Snapfold tables now too, which is annoying. How do I save my notes and settings if I want to reinstall the software?

Quote

12-27-2015 , 09:25 PM

#13830

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,671

Quote:

Originally Posted by Rocky-PN

Please read this,
http://888-external-en.custhelp.com/...od/4/related/1

Quote

12-27-2015 , 10:56 PM

#13831

Rocky-PN

adept

Join Date: Nov 2008 Posts: 798

Quote:

Originally Posted by 888Rep

Please read this,
http://888-external-en.custhelp.com/...od/4/related/1

Thank you

Do you guys give refunds for cases like this?

Quote

12-28-2015 , 01:36 AM

#13832

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,671

Quote:

Originally Posted by Rocky-PN

Thank you

Do you guys give refunds for cases like this?

They will investigate it for you and then make a decision.

Quote

12-28-2015 , 07:39 AM

#13833

STRIKE2CALLED

journeyman

Join Date: Jul 2008 Posts: 329

unable to unregister from sit and goes right now.... just doesn't take me out of the lobby. so annoying as i have to go

Quote

12-28-2015 , 11:55 AM

#13834

pokeraph

journeyman

Join Date: Aug 2013 Posts: 202

I am wondering when the "alert-sound" (absence) problem would be solved on MAC. It has been long time now, that it is not working. I simply cannot play on 888 because of that.

Quote

12-28-2015 , 12:18 PM

#13835

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,671

Quote:

Originally Posted by pokeraph

I am wondering when the "alert-sound" (absence) problem would be solved on MAC. It has been long time now, that it is not working. I simply cannot play on 888 because of that.

They are aware of this issue and as far as I am aware it will be fixed in one of the next updates.

Quote

12-28-2015 , 03:37 PM

#13836

restorativejustice

veteran

Join Date: Aug 2014 Posts: 2,753

Quote:

Originally Posted by 888Rep

They are aware of this issue and as far as I am aware it will be fixed in one of the next updates.

NOOOOOOOOOOOOOOOO!

No more updates "fixing" anything UNTIL you thoroughly test them BEFORE imposing them upon your players.

Quote

12-28-2015 , 11:19 PM

#13837

sweet33chev

stranger

Join Date: Dec 2015 Posts: 4

Quote:

Originally Posted by sweet33chev

This guy is from Portugal, joaopneves. And some days ago he stopped showing his country. As far as I know Portuguese players are not allowed to play. And this guy is from Portugal and now is the only player I have seen whose country is hidden.

888rep, still this one playing?

Are you going to do anything?

Quote

12-29-2015 , 12:41 AM

#13838

Rocky-PN

adept

Join Date: Nov 2008 Posts: 798

Update: Unable to play the Snapfold games after reinstall. Why is your support so slow, it's such a big company. I wanted to secure a higher VIP status because your rakeback program is very very poor, but by the looks of it that's not going to happen. If you ever want to compete with Pokerstars you really need to step up your game (or hope Amaya f###s it up even more).

Quote

12-29-2015 , 01:45 AM

#13839

Carnivore

Carpal \'Tunnel

Join Date: Aug 2008 Posts: 8,271

So I can't sign in to my Lucky Ace account anymore....

Downloading 888 now...

Quote

12-29-2015 , 02:27 AM

#13840

Carnivore

Carpal \'Tunnel

Join Date: Aug 2008 Posts: 8,271

So I have no idea what I am supposed to do now. All the information has been completely unclear and poorly written.

Quote

12-29-2015 , 04:13 AM

#13841

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,671

Quote:

Originally Posted by Rocky-PN

Quote:

Originally Posted by Rocky-PN

Thank you

Do you guys give refunds for cases like this?

Quote:

Originally Posted by Rocky-PN

As you can't give me your poker user name then I would suggest that you give support a phone call.
The numbers can be found in the dropdown list in the poker lobby cashier.

Quote

12-29-2015 , 04:15 AM

#13842

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,671

Quote:

Originally Posted by Carnivore

So I can't sign in to my Lucky Ace account anymore....

Downloading 888 now...

Quote:

Originally Posted by Carnivore

So I have no idea what I am supposed to do now. All the information has been completely unclear and poorly written.

I have asked support to contact you to explain it more clearly for you.

Quote

12-29-2015 , 05:38 AM

#13843

Sneaky~~

newbie

Join Date: Dec 2008 Posts: 34

Can not login to lucky ace today
"Unable to connect.Please try again or contact member support"

Quote

12-29-2015 , 05:44 AM

#13844

39suited

But it was suited

Join Date: Feb 2008 Posts: 8,189

Quote:

Originally Posted by Sneaky~~

Can not login to lucky ace today
"Unable to connect.Please try again or contact member support"

Lucky Ace Poker has been shut down as of yesterday and instructions were supposedly sent to its players by email.

Quote

12-29-2015 , 05:48 AM

#13845

Sneaky~~

newbie

Join Date: Dec 2008 Posts: 34

Quote:

Originally Posted by 39suited

Lucky Ace Poker has been shut down as of yesterday and instructions were supposedly sent to its players by email.

keyword "supposedly" ? =)
I aint got any mails

Quote

12-29-2015 , 06:27 AM

#13846

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,671

Quote:

Originally Posted by Sneaky~~

Can not login to lucky ace today
"Unable to connect.Please try again or contact member support"

Can you please give me your poker user name and I will have this checked out for you.

Quote

12-29-2015 , 06:44 AM

#13847

Sneaky~~

newbie

Join Date: Dec 2008 Posts: 34

Nevermind ,got it

Quote

12-29-2015 , 07:59 AM

#13848

STRIKE2CALLED

journeyman

Join Date: Jul 2008 Posts: 329

@888rep

rematch button for husngs is not popping up

Quote

12-29-2015 , 08:52 AM

#13849

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,671

Quote:

Originally Posted by Carnivore

So I have no idea what I am supposed to do now. All the information has been completely unclear and poorly written.

Can you open an account with 888poker.
Then let us know the username.
We will do the rest from here with regards so status etc..

Thanks

Quote

12-29-2015 , 08:58 AM

#13850

yabai

centurion

Join Date: Apr 2010 Posts: 171

the end of the year is almost here; i'd like to find out how much bonus money i was paid out on 888 during 2015 for tax purposes. i can't see any way of getting this information within the software, but perhaps i'm overlooking something. could you give me a little help?

Quote

Page 554 of 1249

First

54 354 454 504 534 544 549 550 551 552 553 554 555 556 557 558 559 564 574 604 654 754 1054

Last

Post Reply Subscribe

...

Page 554 of 1249

First

54 354 454 504 534 544 549 550 551 552 553 554 555 556 557 558 559 564 574 604 654 754 1054

Last