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[888poker] (ROW) Official Players' Thread [888poker] (ROW) Official Players' Thread

12-11-2015 , 05:03 AM
Quote:
Originally Posted by 888Rep
FYI,
LuckyAce will indeed be closed as a brand on the 28th. This is a business decision.
Players will be receiving pop-ups and emails with all necessary information during the last two weeks of the brand’s existence.

Many thanks

I only received an standard email not mentioning whether you can transfer your Lucky Ace Poker username and VIP status to 888 Poker? Please confirm.

Also please provide instructions how to keep to all the player notes I have on players?

Last edited by rakegrinder; 12-11-2015 at 05:10 AM.
[888poker] (ROW) Official Players' Thread Quote
12-11-2015 , 06:18 AM
Quote:
Originally Posted by rakegrinder
I only received an standard email not mentioning whether you can transfer your Lucky Ace Poker username and VIP status to 888 Poker? Please confirm.

Also please provide instructions how to keep to all the player notes I have on players?
Everyone will recieve all the information during the next two weeks.
[888poker] (ROW) Official Players' Thread Quote
12-11-2015 , 06:21 AM
Quote:
Originally Posted by 888Rep
FYI,
LuckyAce will indeed be closed as a brand on the 28th. This is a business decision.
Players will be receiving pop-ups and emails with all necessary information during the last two weeks of the brand’s existence.

Many thanks
Well I cannot access my LuckyAce account as they don't have a Mac client and the email connected to it has been closed more than a year ago. How am I supposed to get the funds from the account moved over to my 888poker account? I messaged you some time ago about this possible scenario already and received no helpful suggestion.
[888poker] (ROW) Official Players' Thread Quote
12-11-2015 , 01:23 PM
Quote:
Originally Posted by 39suited
Well I cannot access my LuckyAce account as they don't have a Mac client and the email connected to it has been closed more than a year ago. How am I supposed to get the funds from the account moved over to my 888poker account? I messaged you some time ago about this possible scenario already and received no helpful suggestion.
Please give me your poker user name and I will ask our support to contact you regarding your issues?
[888poker] (ROW) Official Players' Thread Quote
12-11-2015 , 01:44 PM
ill title this post 'why i love 888'

i open up some tables and i untick sit out and tick 'wait for bb'

888 being the ******ed site that it is posts me utg +1 but gives me AK

only noted fish at the table raises utg i call fish checks AK4 i bet he raises i call, turn 7 fish bets really big i jam....... oh sweet fish has 4's...... thanks for dealing me in utg+1 when i have wait for bb ticked AND coolering me vs the fish
[888poker] (ROW) Official Players' Thread Quote
12-11-2015 , 04:30 PM
I'm having serious issues with the client's graphics since the update. Most popups are unreadable, the action buttons are invisible, etc. It seems that lots of the graphics are just outright missing.

I've uninstalled and reinstalled twice now with no luck. OS Windows 10.

Edit: Username is TheDecision

I should add that I have restarted after uninstalling as well. My OS Windows 10 is 64bit.

Here is an image of a table on my action.


I missed my action so many times and would be sitting out without realising. Multitabling was impossible. Money flushed down the toilet because of a software problem.

Last edited by Mike Haven; 12-11-2015 at 10:40 PM. Reason: 2 posts merged
[888poker] (ROW) Official Players' Thread Quote
12-11-2015 , 05:51 PM
Well if it doesn't get any better, it looks like you will have to make a decision.
[888poker] (ROW) Official Players' Thread Quote
12-11-2015 , 05:58 PM
Quote:
Originally Posted by DecisionMade
I'm having serious issues with the client's graphics since the update. Most popups are unreadable, the action buttons are invisible, etc. It seems that lots of the graphics are just outright missing.

I've uninstalled and reinstalled twice now with no luck. OS Windows 10.

Edit: Username is TheDecision
Quote:
Originally Posted by DecisionMade
I should add that I have restarted after uninstalling as well. My OS Windows 10 is 64bit.

Here is an image of a table on my action.


I missed my action so many times and would be sitting out without realising. Multitabling was impossible. Money flushed down the toilet because of a software problem.
I have sent this over for you and you should be contacted by support so keep a check on your mail.
[888poker] (ROW) Official Players' Thread Quote
12-11-2015 , 07:59 PM
Quote:
Originally Posted by kick2dante
ill title this post 'why i love 888'

i open up some tables and i untick sit out and tick 'wait for bb'

888 being the ******ed site that it is posts me utg +1 but gives me AK

only noted fish at the table raises utg i call fish checks AK4 i bet he raises i call, turn 7 fish bets really big i jam....... oh sweet fish has 4's...... thanks for dealing me in utg+1 when i have wait for bb ticked AND coolering me vs the fish
welcome, pretty standard here
[888poker] (ROW) Official Players' Thread Quote
12-11-2015 , 10:41 PM
Seems that all these "software upgrades" do is cause a huge cluster-**** that chases away players while never addressing real problems that people have complained about for years.

You would think it impossible that a billion dollar company would be incapable of such repeated incompetence regarding the same issue, but you would be wrong.
[888poker] (ROW) Official Players' Thread Quote
12-12-2015 , 12:46 AM
Quote:
Originally Posted by DecisionMade
I'm having serious issues with the client's graphics since the update. Most popups are unreadable, the action buttons are invisible, etc. It seems that lots of the graphics are just outright missing.

I've uninstalled and reinstalled twice now with no luck. OS Windows 10.

Edit: Username is TheDecision

I should add that I have restarted after uninstalling as well. My OS Windows 10 is 64bit.

Here is an image of a table on my action.


I missed my action so many times and would be sitting out without realising. Multitabling was impossible. Money flushed down the toilet because of a software problem.
I have this problem too. I think it might be down to the version of Windows I have because when I tested the update on Windows 8 it worked fine but this happened on my Windows 7 machine.

888 said they are aware of it and are fixing it.... I hope

Roll back to the older version they told me (and pray it gets fixed)

Last edited by Mike Haven; 12-12-2015 at 07:57 AM.
[888poker] (ROW) Official Players' Thread Quote
12-12-2015 , 05:51 AM
Quote:
Originally Posted by pies01
Andrewy01 on 888
any luck solving this?
[888poker] (ROW) Official Players' Thread Quote
12-12-2015 , 07:58 AM
Quote:
Originally Posted by 888Rep
I have sent this over for you and you should be contacted by support so keep a check on your mail.
Quote:
Originally Posted by crack2
I have this problem too. I think it might be down to the version of Windows I have because when I tested the update on Windows 8 it worked fine but this happened on my Windows 7 machine.

888 said they are aware of it and are fixing it.... I hope

Roll back to the older version they told me (and pray it gets fixed)
Rolling back to older software seemed to work fine. I've contacted support with the appropriate details. Thanks.
[888poker] (ROW) Official Players' Thread Quote
12-12-2015 , 08:54 AM
Quote:
Originally Posted by pies01
any luck solving this?
You should be contacted regarding this so please check your emails.
[888poker] (ROW) Official Players' Thread Quote
12-12-2015 , 09:38 PM
Hey 888Rep,

I have been trying to open the tables on your software but it seems impossible. I sit on the table, press on an empty seat, press OK on the Buy-In Pop-Up window, and the Pop-Up dissapears and doesn´t sit me.

I´ve been playing on your soft for at least a year and that never happened before.

Any solution for this?
[888poker] (ROW) Official Players' Thread Quote
12-13-2015 , 12:03 AM
Im having the same problem as many had in here.
after some time playing my window of all tables go white and cant play, already lost few bulks with that problem.
My nick is: CallAsBluff
already tried to reinstall, unistall the avasta, untick the option on IE( on the lan tab). Nothing work.
[888poker] (ROW) Official Players' Thread Quote
12-13-2015 , 03:32 AM
Hi 888Rep

I know 888 aren't big on adding new games but could you try and get your bosses to consider spreading 6 card plo games?

Your customers would love them and it would give them more fun and protect them more from the one dimensional NL sharks.
[888poker] (ROW) Official Players' Thread Quote
12-13-2015 , 04:07 AM
Quote:
Originally Posted by pokerpan1
Hey 888Rep,

I have been trying to open the tables on your software but it seems impossible. I sit on the table, press on an empty seat, press OK on the Buy-In Pop-Up window, and the Pop-Up dissapears and doesn´t sit me.

I´ve been playing on your soft for at least a year and that never happened before.

Any solution for this?
Have you tried to reinstall the client?
If so then please supply me with your poker user name?
[888poker] (ROW) Official Players' Thread Quote
12-13-2015 , 04:08 AM
Quote:
Originally Posted by Reg74
Hi 888Rep

I know 888 aren't big on adding new games but could you try and get your bosses to consider spreading 6 card plo games?

Your customers would love them and it would give them more fun and protect them more from the one dimensional NL sharks.
I will send this over for you.
[888poker] (ROW) Official Players' Thread Quote
12-13-2015 , 01:06 PM
Quote:
Originally Posted by 888Rep
Have you tried to reinstall the client?
If so then please supply me with your poker user name?
I sent you a DM with my username. I resintalled it a couple times but it didnt work. Need to fix this quick!
[888poker] (ROW) Official Players' Thread Quote
12-13-2015 , 02:45 PM
Quote:
Originally Posted by pokerpan1
I sent you a DM with my username. I resintalled it a couple times but it didnt work. Need to fix this quick!
Got it thanks.
[888poker] (ROW) Official Players' Thread Quote
12-13-2015 , 03:05 PM
Hey 888Rep,

What was the reply when you asked 888 management what happens to the funds of the accounts that have been closed since the start of the investigation to the russian bot league?

FYI, these accounts are still using the same bot on your network and stealing honest customers' money every day.

Active 888 poker bots:

AnimalFairy
VSmode
daddyworks
Viiolent
gazugazu
okyh6

Stopped playing since I started looking into this on 888:

VneZakona
lostinchips
KOKOKKOLO
breakingtheW

Status of the funds in their accounts at the time of account closure: Unknown
[888poker] (ROW) Official Players' Thread Quote
12-13-2015 , 09:43 PM
Problem solved.

Another question: is there any way to see the full card instead of just half of the cards?
[888poker] (ROW) Official Players' Thread Quote
12-13-2015 , 10:04 PM
^
Quote:
Originally Posted by Uskebasi_1
Where is option * show full cards * ( holecards )?
Quote:
Originally Posted by 888Rep
This feature is no longer available guys.
Thanks,
[888poker] (ROW) Official Players' Thread Quote
12-14-2015 , 04:33 AM
Quote:
Originally Posted by Lessu
Hey 888Rep,

What was the reply when you asked 888 management what happens to the funds of the accounts that have been closed since the start of the investigation to the russian bot league?

FYI, these accounts are still using the same bot on your network and stealing honest customers' money every day.

Active 888 poker bots:

AnimalFairy
VSmode
daddyworks
Viiolent
gazugazu
okyh6

Stopped playing since I started looking into this on 888:

VneZakona
lostinchips
KOKOKKOLO
breakingtheW

Status of the funds in their accounts at the time of account closure: Unknown
AnimalFairy is a ****ing bot ??? Played a ton against him at NL200 FR !

Last edited by Mike Haven; 12-14-2015 at 08:26 AM.
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