Quote:
Originally Posted by Studebaker Hawk
The 888.com website just doesn't seem to work for me.
The download and sign up links open a pop up which closes instantly.
So basically I cannot sign up or install software.
I use the latest version of Firefox. Pop-up blocker disabled.
I'd have to imagine there's some kind of firewall/security thing going on with your system. Updating FF as suggested may help. I run FF and have no problems.
I'll mention to the tech guys in case there have been other reports.
Quote:
Originally Posted by self
+1 to agree
[Cliffs:]
a) A decrease in the 3-days hold policy of our funds which will result in faster cashouts
b) We need to know if 888 uses Keyloggers on our PCs to record our keystrokes WITHOUT our knowledge, which would mean a certain violation of our privacy
a) Will certainly pass it along, but as I said before, IF it changes, it won't happen quickly.
b) I've been told in short, "no." I've asked for more details to what might set off anti-viruses.
Quote:
Originally Posted by ChopCity84
Does this site allow US players?
No.
Quote:
Originally Posted by self
888Rep:
How long does it take to receive confirmation of prizes in the LG 50K Tourney? I placed for a TV and didn't get any e-mail yet.
Looking forward for your reply.
Quote:
Originally Posted by FlushYouAcehole
2-3days u get a coupon
You should have received an e-mail quickly with a coupon for the Store to place your order. I know of players who have received their LG prizes weeks ago from the first tourney.
The e-mail with your coupon code may have gone to your junk. I'd check there first. If there is nothing, definitely rip off an e-mail to support with the tourney ID/date and get them to send you another code. (Or PM me your account name, and the same info and I'll do it).
Quote:
Originally Posted by bubbled_up
when are you going to have higher than $6 SNG Poker Cam tables?
SnG's are constantly monitored to determine which tables are playing well and where offerings can be expanded. I'll inquire into how the cam tables are performing.
That being said, from my own personal observation, if the cash tables are any indication, the demand for higher limit cam tables is limited.
Quote:
Originally Posted by kobikki
please add NLO8 cash tables.
Will pass it along. Will likely require much more demand to see any changes there though.
Quote:
Originally Posted by icallyou604
888rep, ill already talked to my vip guy at 888, can you address this issue also?did you guys fix the sit out bug for badbeat from last month? also you guys have a new bug fyi.. very costly for customers that doesnt check that 888 stealing money form them...
Thanks for pointing this out. I brought up the JP issue as urgent and thought it was received that way. I'll follow up to see where it stands.
Quote:
Originally Posted by sirin
888 rep
i just made a deposit of $1000 to 888 using moneybookers. the amount in my cashier changed by exactly $1000, but my last transaction in moneybookers is listed as $1061.51. how is this possible? is there a 6.151% deposit transaction fee?
please address this issue as soon as possible.
also, about the cashout times, is it always exactly 3 days or does it ever take longer?
There is a 3 day HOLD on cashouts where you can reverse your cashout at any time. The cashout is not processed until after this period. So yes, it is longer than 3 days.
Generally 5-6 for MB in my experience.
Quote:
Originally Posted by Messenjupp
@ 888 Rep
I really do appreciate you being here on 2p2 and I also really think you are trying to help us. Also I hope you will recover soon...
However there is a point IMO where we as 888 customers deserve some better answers from 888 on some of the more important matters at hand. Again I really appreciate you being in here and talking to us even when most of the players in here complain most of the time and you might not even be an employee of 888 (not sure...certainly think you get paid though...lol) but there are some major issues that are around for way too long without a real answer on how or when 888 is planning to fix those issues. And those are issues where the reputation of 888 is on the line.
1. Bad beat jackpot:
2. Exchange rate fees:
3. Bots:
...
Thanks, feeling much better
There are definitely major issues to be dealt with, that often take much too long to fix. I wish I could say why, but all we can do is keep pounding away.
1) As I said above, will follow up on this tonight.
2) If accounts are US > US, there are no changes. If it's not, there will be an exchange rate applied, which is never going to be favourable in any business.
3) 888 handles each instance of collusion on a case by case basis. Whether there is a redistribution of money involved is a matter for operations. I can personally recall both instances.
I realize this isn't a great answer, but I simply can't say "if you are a victim of collusion, you will be reimbursed," as it's entirely in the hands of Security and Operations.
Quote:
Originally Posted by Messenjupp
I play on Luckyace and my neteller and LA account are both in USD and I never ever had any sorts of fees while using the same currency...and I just did a 1k withdrawal a week ago to make sure I can get the $100 deposit bonus by depositing 1k two days ago...so this is either a moneybookers or 888 specific problem cause it has not happened between LuckyAce and Neteller.
Your accounts are likely both US$ which is why there are no fees.