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[888poker] (ROW) Official Players' Thread [888poker] (ROW) Official Players' Thread

09-30-2015 , 10:52 AM
Quote:
Originally Posted by apocaylpse
problem is why 888 saying different thing at different times?
1st to verify account- which is fine.
2nd said all clear
3rd to verify again
4th said clear again
5th earn more points( pay rake)

After than now deposite TWICE?? Why TWICE not ONCE is good?

888 rep or any of those 888 lovers can explain why TWICE is important here after changing their statement so many time?
Absolutely. Who wants to deposit at 888 if they see this sort of shadiness. The Rep. needs to respond to this.
[888poker] (ROW) Official Players' Thread Quote
09-30-2015 , 11:45 AM
Quote:
Originally Posted by hannyug
dear sir/madam

History so far,,,,,

I signed up to 888 a few months back (username : hannyug ) and played some freerolls

Then someone staked me $20 to play some poker for him and he transferred to me, and i played some poker and pushed up the roll to $122

When I tried to transfer back $100 to my staker for his stakeback and profit, I got a pop up saying

'' Your account has been restricted. In order to disband your limited access, please use Verify ID tool. ''

I used the tool, and uploaded id card with photo front and back and my latest bank statement.

I got an email back from cassava two days later to confirm my address as the address on the bank statement was slightly different from the address I had used to sign up with. (one was my post box rental address and the other the physical address). I confirmed to them my physical address on the bank statement.

They replied back two days later that the account was verified and all restrictions lifted.

I went back to cashier and tried to transfer again, same popup as above.

I sent back email to cassava and told them this, they said as far as they know all restrictions had been lifted and asked me to contact 888support on email

888support went through the whole thing again asking me to send in documents, which i did and i got a reply back within a few days that my account had been verified and all restrictions lifted

I tried the cashier again and STILL the same above popup came up

I was now getting very frustrated.

I sent emails again to cassava and support. Cassava replied back that my account is fine and there are no restrictions.

Support sent me 2 different responses today

Summary of first one is this >>

''Hannington, we do apologize for any possible misunderstanding, but please note that out of your current bankroll of $127.49 that the amount of $122.49 exact is currently in bonus funds, and is not available for a successful transfer. With that being said, the only amount available for a successful transfer is $5.00.

However, please note that If having a bonus that still requires wagering and you make a money transfer to another member, the bonus amount will be lost with the money transfer request.

If attempting to transfer these funds and you are experienced with any difficulties please take a screenshot of the error experienced so we may have a better understanding of the nature of your query''

Summary of 2nd one is this >>>

''Hannington, I am sorry to hear of the difficulties you encountered trying to complete a money transfer.

Unfortunately, you will not be able to send a money transfer at this time, however you can receive money transfers. This feature will become available to you after you have made atleast two successful deposits in your account. ''

I replied back to the 2nd one with this >>

''thank you for your mail

I am not going to be depositing any funds on your site as i am being staked to play poker games by other players

i successfully rcd funds, played poker and won some money which subsequently i had to send back to my backer but have not been able to even though i have verified my account several times, so i have repaid them back through other poker sites

if this is your policy that i cannot transfer to other members WITHOUT depositing funds on your site, funds which i DONT need as i am getting backed by other players and already have a bankroll with which to play, THEN i have no further incentive to play and pay you rake on your site

until such a time when you are ready to allow me to make money transfers to other players i shall not be playing or paying you any rake on your site, and will just play for my investors on other sites

regards''

So, my request is, is there any way to solve this matter and i resume playing on the 888 site without being badgered into making deposits which i have no need of?

Thanks for reading and sorry for the long post

Hannington
You will be contacted shortly.
I can confirm you have $122.49 available for withdrawal.

Thanks
[888poker] (ROW) Official Players' Thread Quote
09-30-2015 , 11:49 AM
Quote:
Originally Posted by apocaylpse
Dear Rep,

what i saw above isnt it collusion if all of them are russian and not playing vs eachother(soft play).

I want a official statement on these from 888 poker. This should not be allowed.
If they always wait for a fish and never play against eachother its pure collusion.
hope 888 refund all the money who were ripped of by these russian scammers and also who ever do this should get banned.

KEEP US UPDATED IF UR SOFTWARE IS COLLUSION FREE OR NOT
As I already stated, these accounts are currently being investigated.

888Rep
[888poker] (ROW) Official Players' Thread Quote
09-30-2015 , 02:00 PM
Quote:
Originally Posted by 888Rep
You will be contacted shortly.
I can confirm you have $122.49 available for withdrawal.

Thanks
dear sir/madam,

thank you for the prompt response

I got an email from a 'Darius', (customer support rep) and he apologised for the misinformation and confirmed I have $122.49 available for withdraw.

I opened the client and tried to make a money transfer and I STILL got the same 'your account is restricted, to disband use verify id tool, etc etc'

The problem is not to WITHDRAW the money, I have no need to WITHDRAW any money right now, I merely wish to be able to send and receive MONEY TRANSFERS from other 888 players so that I can continue getting staked/backed by investors

So, I have replied back to mr Darius that I the problem is not to WITHDRAW the money, but to make money transfers to other 888 players

that's ALL I wish to do, be able to send money transfers to other players

so, I don't know what's next, is there a bug in the software? I have even replied to the first response I had posted in this thread and sent them a screen shot of what I am seeing everytime i try and make a money transfer and i am waiting for a reply to that

regards

hannington
[888poker] (ROW) Official Players' Thread Quote
09-30-2015 , 02:22 PM
why you really dont understand that you have to make a deposit ? you dont have to make 2 deposit , one is enough to unlock your transfer option.

if you are not a multiaccounter , make that deposit , if you insist that you ll not , then i am 100% that you are one of many other trying to make bull****s on the site
[888poker] (ROW) Official Players' Thread Quote
09-30-2015 , 03:09 PM
Quote:
Originally Posted by hannyug
dear sir/madam,

thank you for the prompt response

I got an email from a 'Darius', (customer support rep) and he apologised for the misinformation and confirmed I have $122.49 available for withdraw.

I opened the client and tried to make a money transfer and I STILL got the same 'your account is restricted, to disband use verify id tool, etc etc'

The problem is not to WITHDRAW the money, I have no need to WITHDRAW any money right now, I merely wish to be able to send and receive MONEY TRANSFERS from other 888 players so that I can continue getting staked/backed by investors

So, I have replied back to mr Darius that I the problem is not to WITHDRAW the money, but to make money transfers to other 888 players

that's ALL I wish to do, be able to send money transfers to other players

so, I don't know what's next, is there a bug in the software? I have even replied to the first response I had posted in this thread and sent them a screen shot of what I am seeing everytime i try and make a money transfer and i am waiting for a reply to that

regards

hannington
Please wait 10 minutes approx. and try again.
It should now be resolved.

888Rep
[888poker] (ROW) Official Players' Thread Quote
09-30-2015 , 05:20 PM
Since 888 rep isn´t going to advertise for it...

THere are 2x $1 ALL-IN SnGs (under Steps) for an XL Main Event seat valued at $1050. It seems worth the flick in. GL
[888poker] (ROW) Official Players' Thread Quote
09-30-2015 , 05:41 PM
I have just started playing at 888 again and I cannot remember how the time bank works (or doesn't).

So, just testing software on the play money tables atm (6max turbo sngs) but the time bank doesn't work on either manual or automatic.

Doesn't work if I have actively put money into the pot either.

I will be playing thee same games shortly for real money. So, what is the reason the time bank doesn't work?
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 01:59 AM
is almost annoying responding on the same subject all the time : you have an option above the threat with named "search" . If you will post there the word timebank , you ll find the answers of your question , but shortly , is not working only when you are in the pot.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 03:25 AM
Quote:
Originally Posted by 888Rep
Please wait 10 minutes approx. and try again.
It should now be resolved.

888Rep
just logged in and issue is now resolved, popups are gone and the money transfer feature is available, I shall now resume playing on the site, thanks sooooooo much for your help

Quote:
Originally Posted by pecal
why you really dont understand that you have to make a deposit ? you dont have to make 2 deposit , one is enough to unlock your transfer option.

if you are not a multiaccounter , make that deposit , if you insist that you ll not , then i am 100% that you are one of many other trying to make bull****s on the site
Dear Pecal

Thank you for your post

I would strongly suggest that if you do not represent the 888poker site in any manner, then you should refrain from making any comments/suggestions/remarks to users who are here to look for solutions (and not acidic comments) to their issues with the site, that's why its called a 'Official 888poker Thread'.

This is just a suggestion of course, and if you still wish to stick your nose into matters that you have no FULL comprehension of, then perhaps it would be wise to keep your comments civil and polite, rather than forcing your ungentlemanly (or unladylike if you are female) words down peoples throats

As can be seen above, my issue has been resolved and I am now back playing on the site.

Good day to you and once again a big thank you to the 888rep here who I will be recommending to anyone who has any problems at the site

Regards

Hannington
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 03:57 AM
lol , you are make me laugh. is really obvious , if you dont intend to make a deposit on the site , is something wrong with the account . it will be interesting to see the realting accounts between you and the sender . i have all the right to make suposition becouse i am tired to report fraudulent accounts .so if will be up to me i was continuosly keep blocking you transfer till a very fully verified account and deposit.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 04:54 AM
888poker’s Super XL Series is BACK with another SUPERSIZED $1M Main Event
Hot on the heels of last year’s record-breaking $1,000,000 Super XL Main Event tournament, leading poker room 888poker has announced that its hugely popular Super XL Series is set to return with another six figure Main Event cash prize and a staggering $3,000,000 total guaranteed prize pool for the Series.

The 2014 Main Event, which was the final event in 888poker’s fourth Super XL Series, exceeded its $1,000,000 guaranteed prize pool and triumphed as one of the most successful online events in the site’s history.
In an effort to make the $1,050 buy-in to the Main Event affordable to casual players, 888poker is currently running a series of satellites with buy-ins starting at as little as 1¢.
The online poker giant is also preparing to run a number of other major Super XL events between 24/01/15 and 31/01/2015, details of which will be announced in the coming weeks.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 05:21 AM
Quote:
Originally Posted by 888Rep
The online poker giant is also preparing to run a number of other major Super XL events between 24/01/15 and 31/01/2015, details of which will be announced in the coming weeks.
If you copy paste from a previous promotion, make sure to adjust the date or it will look quite stupid.
Quote:
Originally Posted by hannyug
Dear Pecal

Thank you for your post

I would strongly suggest that if you do not represent the 888poker site in any manner, then you should refrain from making any comments/suggestions/remarks to users who are here to look for solutions (and not acidic comments) to their issues with the site, that's why its called a 'Official 888poker Thread'.

This is just a suggestion of course, and if you still wish to stick your nose into matters that you have no FULL comprehension of, then perhaps it would be wise to keep your comments civil and polite, rather than forcing your ungentlemanly (or unladylike if you are female) words down peoples throats
I can totally see how you often get in trouble with poker sites and other people in online forums. As far as I am aware, a forum is there to interact with other people and you just acted like a complete prick in the post above. Specially starting with "Thank you for your post" and then continuing in a very disrespectful and condescending manner won't get you many friends.

There was also no need to get brownie points by kissing the rep's ass, he was merely doing his job.

Show some respect and you will receive respect in return.

Last edited by 39suited; 10-01-2015 at 05:26 AM.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 05:26 AM
Quote:
Originally Posted by SJM_
I have just started playing at 888 again and I cannot remember how the time bank works (or doesn't).

So, just testing software on the play money tables atm (6max turbo sngs) but the time bank doesn't work on either manual or automatic.

Doesn't work if I have actively put money into the pot either.

I will be playing thee same games shortly for real money. So, what is the reason the time bank doesn't work?
It currently works only when you have actively invested in the pot, but we will revise it in one of the next versions so that it also works when you are passively invested.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 05:35 AM
888poker’s Super XL Series is BACK with another SUPERSIZED $1M Main Event
Hot on the heels of last year’s record-breaking $1,000,000 Super XL Main Event tournament, leading poker room 888poker has announced that its hugely popular Super XL Series is set to return with another six figure Main Event cash prize and a staggering $3,000,000 total guaranteed prize pool for the Series.

The 2014 Main Event, which was the final event in 888poker’s fourth Super XL Series, exceeded its $1,000,000 guaranteed prize pool and triumphed as one of the most successful online events in the site’s history.
In an effort to make the $1,050 buy-in to the Main Event affordable to casual players, 888poker is currently running a series of satellites with buy-ins starting at as little as 1¢.
The online poker giant is also preparing to run a number of other major Super XL events soon details of which will be announced in the coming weeks.

Please ignore my previous post regarding this.
Thanks 39suited.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 05:51 AM
Quote:
Originally Posted by pecal
lol , you are make me laugh. is really obvious , if you dont intend to make a deposit on the site , is something wrong with the account . it will be interesting to see the realting accounts between you and the sender . i have all the right to make suposition becouse i am tired to report fraudulent accounts .so if will be up to me i was continuosly keep blocking you transfer till a very fully verified account and deposit.
Thank you for your post ( its always good to thank anyone who makes posts in forum threads as it shows the poster is really taking the time and effort to get involved )

I never said I don't intend to make any deposits, and there is nothing wrong with the account, I am playing quite normally. If you had really taken the time to read the previous posts you would see that the money has been paid back and I have no need of making any transfers right now, until I offer out any stakes and get staked for poker games which is when I will need the transfer back service.

Of course you have the full right to keep making 'suppositions' without confirming anything from the 888reps, so please continue and I am glad that its not up to you to decide what should happen to who in their accounts.

Quote:
Originally Posted by 39suited

I can totally see how you often get in trouble with poker sites and other people in online forums. As far as I am aware, a forum is there to interact with other people and you just acted like a complete prick in the post above. Specially starting with "Thank you for your post" and then continuing in a very disrespectful and condescending manner won't get you many friends.

There was also no need to get brownie points by kissing the rep's ass, he was merely doing his job.

Show some respect and you will receive respect in return.
Thanks for entering the conversation too 39suited, good to have all opinions aboard. Now you are making general inferences about my relationships with poker sites and other people in online forums without knowing anything about me. lol. You can read the posts whichever way you want, I gave back the same as I got and whether I need 'friends' or not is another great inference, lol.

I don't need any brownie points, but, when a problem that has been longstanding and frustrating gets solved within a couple of days by someone who clearly knows EXACTLY what needs to be done and how to do it, then my gratitude knows no bounds.

As for respect, it can never be asked for, only given, and you get back exactly what you give (read back and make up your minds to the posts that were made at me when I initially posted my issue here and perhaps you may get an inkling of what I mean)

And, seriously dudes, I would still strongly suggest that if you are clueless or without full knowledge of what can and cant be done by the 888reps, then perhaps you should leave them to do their job and you can continue trolling your unhelpful and unwanted 'advice' elsewhere.

This will be my last post on this thread as I have no intention of getting involved in your petulant, silly, pedantic and egoistic forum games as it seems that this is what YOUR job seems to be around here. (have a looooong think about it BEFORE you post your replies here which I can guarantee will be forthcoming with lots of vitriol and misdirected anger, what IS your job here and why are you exhorting all your time and effort in it? If you looking for a fight, go join a boxing club, lol)

Have a great day and gl on the tables if I bump into ya

hannington

(ps, THIS particular forum thread is for interaction between the 888rep and 888players who have issues with the site and not for people to post advice/comments unless they know what they are talking about ; if you wish to have a forum thread discussing and interacting about things which you think have a bearing on this, go ahead and open a new thread)

Last edited by hannyug; 10-01-2015 at 06:08 AM.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 06:11 AM
You don't seem to do the Internet much, so that may explain why your wordings and interactions seem totally out of the middle age. Especially the last paragraph you just added is somewhat hilarious and shows a severe lack of understanding how forums actually work. Bye.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 06:28 AM
Quote:
Originally Posted by pecal
lol , you are make me laugh. is really obvious , if you dont intend to make a deposit on the site , is something wrong with the account . it will be interesting to see the realting accounts between you and the sender . i have all the right to make suposition becouse i am tired to report fraudulent accounts .so if will be up to me i was continuosly keep blocking you transfer till a very fully verified account and deposit.
Question: why u think he need to deposit to be able to transfer?

Its clearly some mistake by 888 poker he verified his account twice. 888poker confirmed and still account was not verified.
Then they asked to wager more. HE did. and still not solved.
Then they told to deposit not just once but TWICE.
How u find it normal?? after all these asking for deposit twice.
Please dont try to give a solution where u have no knowledge.

I m sure the people working behind those 888 email support have just the same knowledge like you thats why they are not getting a simple think for few months.

Also there are many people who just like to flaming in forums.

They guy was a new player in 888. he was facing problm asked for solution here. 888rep was really helpful about it. And solved his problem.

Why you guys just keep commenting/ flaming without giving a proper suggestion?
For future if u try to flame a forum post about transfer in 888 poker issue you should read the T&C about transfer here and then give a suggestion.
http://www.888poker.com/banking/depo...y-transfer.htm

Quote:
Originally Posted by 39suited
You don't seem to do the Internet much, so that may explain why your wordings and interactions seem totally out of the middle age. Especially the last paragraph you just added is somewhat hilarious and shows a severe lack of understanding how forums actually work. Bye.
keep going forum PRO
i also dont know how forum works really.
dont have a degree on it. but use common senses.. so sometime mistake happens. forgive us please we are just forum amatures.

Last edited by Mike Haven; 10-01-2015 at 07:20 AM. Reason: 2 posts merged
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 08:26 AM
Hi, my friend sent me some money as a stake, but due to a change in circumstances I want to withdraw it, but 888 wont let me, it seems to be blocked. What is the policy on that please.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 08:30 AM
Quote:
Originally Posted by mirage01
Hi, my friend sent me some money as a stake, but due to a change in circumstances I want to withdraw it, but 888 wont let me, it seems to be blocked. What is the policy on that please.
You cannot send it back to the guy that staked you and he sends it to you via other means such as an ewallet? There is most likely a wager / play through requirement active before you can withdraw the river money, which is kind of standard on the vast majority of online poker sites. Otherwise the doors for money laundering would be wide open.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 08:33 AM
It just makes it more complicated. I guess you are right , just wondering the specific rules are.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 09:57 AM
I cant even transfer it back because its blocked, I can only play with it. ffs what do I do now?
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 12:46 PM
Quote:
Originally Posted by mirage01
I cant even transfer it back because its blocked, I can only play with it. ffs what do I do now?
All monies that are transferred to another player must be wagered 1 time to clear it.

888Rep
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 01:21 PM
Quote:
Originally Posted by 39suited
You don't seem to do the Internet much, so that may explain why your wordings and interactions seem totally out of the middle age. Especially the last paragraph you just added is somewhat hilarious and shows a severe lack of understanding how forums actually work. Bye.
Both you and Pecal are way out of line here and giving hannyug all the hatred is totally uncalled for. He had a legitimate problem and needed help. When other people respond it gives the impression the Rep. is off the hook so he doesn't have to respond because some of the regs already did. This happens ro me in other threads too...I make a post asking a legit question to a Rep; a bunch of other people make a lot of noise and the Rep. doesn't respond to me. People should stfu and let the Rep, respond to him.

By the way, the language that you think comes from the middle ages is called 'manners' and 'respectful' dialogue. Have nice day and go **** yourself.
[888poker] (ROW) Official Players' Thread Quote
10-01-2015 , 02:08 PM
You apparently don't have said manners, well played. No worries, I won't go down on your very poor level.
[888poker] (ROW) Official Players' Thread Quote

      
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