tried a system restore to over a week ago and notes seem to be perma-gone

any other ideas on how maybe to get them back?

Do you ever run a backup? They should be in there.

how long does it usually take to process cashouts?

Please see your options here,

http://888-external-en.custhelp.com/...od/4/related/1

Good job on adding the auto add on to the software. Thought I would balance my complaint range

I hate when this is my first post but this is my problem :

Currently i have been playing at 888 for about 3 years now and today when i'm playing i got suddenly kicked-out by 888 and when i try to re-login there's a message say my account is temporarily disable

I try to contact operation@cassava.net but there's no answer yet

I swear to God i didn't do anything wrong, can you help me with this problem ?? My screen name at 888 is the same with my username here

They more than likely want you to send them ID documentation.
Check your emails as they usually send an email when this happens but if not then the quickest way to find out would be to give them a phone call, you will find all the countries numbers in the menu in the CASHIER which can be found in the poker lobby.

i deposited 1k 6 weeks ago, requested a 4k cashout to my bank and 2k back to my neteller, what does 888 do? sends 3k to each

im a big boy and can decide where id like my money to go thank you very much....... just no logical reason why they would do this

Was the cash out not in accordance with their withdrawal policy? Did you even look at the withdrawal policy?

http://www.888poker.com/banking/cash...out-policy.htm

Ya if you deposited the 1k via neteller thats standard. Happened to me too

sup thread,

Just a warning, that someone copied my account name Sharmoota14, he made it Sharmootaa14 and im pretty sure this is with the intention to scam. So whatever u do dont add Sharmootaa14 on skype or msn.

Cheers

The real sharmoota14

Hello.

My 888 account was hacked and i lost 22k $.
Last time I played on the 9th of February.

Yesterday I recieved an e-mail:

Dear Mikhail,

Thank you for choosing 888poker.

Note that a Russian version of this email will be sent to you in due course.

Mikhail, please kindly note that when you placed your order, order reference number 888RS2540141, the address you have submitted is incorrect.

Since the country you have registered your account is Russian Federation, I am afraid we can only process your order to an address in Russian Federation.

Please reply to this email at your earliest convenience and provide us the full address in Russian Federation.


Since I haven't logged in for a long time, I thought it was a mistake, but worried. Logged in and found out, that from my 22k bankroll only 11 cents left.
Password was not like alfk5Idkvnt39358H, but I'm sure it's not possible to guess the password. I don't have any idea how it was hacked. And it is very strange that they even were interested in my account, because I'm not the player that can be seen on a high stakes lobby, I have played about 2k hands total on 888. And last time was almost a month ago.

Almost everything was lost on 5bb tables 50-100$. Hands like limp-call pre and check-call all streets with 55 on a J6648 board for 50bb (5k$).

Sent an e-mail to support and reward store. Only reward store replied, that they have closed temporarily my 888poker accounts and have forwarded this case to the relevant department.

Hope 888poker will investigate it.

I sent them ID documentation for validation for about 3 years ago and everything run fine until yesterday. I made a phone call but all i got is they tell me to mail the support and wait. Do you have any idea wat happen ??

This is so frustrating

I will try and find out for you so keep an eye on your emails.

Just to let you know that this has been escalated and someone will contact you shortly.

Could I have your poker user name please so we can locate your account?

Site down?

Just got booted from all my tables and lobby shut

me too

but its working again, but all fish are gone

I'm on there now and everything seems ok. I checked quite a few cash tables and no problems that I can see.

dont you have some kind of history tool? all tables were closed, and when i logged in again they slowly startet again

Yeah it's back up now.

NewRussianSQ

Thanks a lots. My account is enabled now

LOL, pretty calm response for losing $22k. I would guess it was a "friend" who had access to your computer. Or you went on the wrong site and got a trojan.