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01-12-2025 , 04:30 AM

#31976

JACKS1984

stranger

Join Date: Aug 2024 Posts: 13

hello , i made deposit with promo 888club but i not get ticket again...... account name is JACKS1984

Quote

01-12-2025 , 07:59 AM

#31977

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,991

Quote:

Originally Posted by lfc1991

Hello. My proof of address has been rejected many times. All that I am informed on the cashier is that the file couldn't be used, but not why. Can you provide me some guidance? Thank you.

I will need your poker user name?

Quote:

Originally Posted by JACKS1984

hello , i made deposit with promo 888club but i not get ticket again...... account name is JACKS1984

Sent over for you.

Regards

Quote

01-12-2025 , 04:06 PM

#31978

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,991

Quote:

Originally Posted by vetal2307

On 12/24/2024, I received an e-mail from 888 stating that they would stop working with Belarus on 12/26/2024 and offered to contact the support service regarding the withdrawal of funds. The support service offered one option: the card with which the deposit was made. I put it on withdrawal and a day later I discovered that this card was missing. I cancelled it through the bank. I have written many times to get my money back to my account. But they ignore me and send me all kinds of unsubscriptions. The menu was also immediately changed: I can't make a refund and the withdrawal history and some other functions were removed. Q: Can they send money to a cancelled card?

Poker user name please?

Quote

01-12-2025 , 05:01 PM

#31979

lfc1991

stranger

Join Date: May 2021 Posts: 3

Quote:

Originally Posted by 888Rep

I will need your poker user name?

Sent over for you.

Regards

Hello, my username is: luisclh2014

Quote

01-12-2025 , 05:05 PM

#31980

plics

stranger

Join Date: Jan 2023 Posts: 6

poker user : eaetdbem

I've been trying to withdraw for months, I sent the documents to withdraw by bank transfer and so far it hasn't been resolved.

Quote

01-12-2025 , 09:47 PM

#31981

plics

stranger

Join Date: Jan 2023 Posts: 6

Quote:

Originally Posted by plics

poker user : eaetdbem

I've been trying to withdraw for months, I sent the documents to withdraw by bank transfer and so far it hasn't been resolved.

Quote

01-13-2025 , 11:29 AM

#31982

bigfishfans

newbie

Join Date: Oct 2024 Posts: 18

Quote:

Originally Posted by bigfishfans

Hi Req:
I responded the email by uploading my bank statement as a new address proof and addeing comments about my address changed via verify portal one week ago, but I didn't get any reply further.
Just now, I repiled to the email directly and hope it would work this time.

Hi rep:
I got a reply last Tuseday from Member Support Supervisor said" After review by our relevant team, we were informed that some details in the documents are unclear, which has made it difficult for us to verify them fully" and I followed the instruction to send back a clear document.
Could you help me inquire how is it going with the verification process?

Quote

01-13-2025 , 01:01 PM

#31983

Jplujan

stranger

Join Date: Jan 2025 Posts: 3

Hello, I want to activate my account.

Quote

01-13-2025 , 03:36 PM

#31984

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,991

Quote:

Originally Posted by lfc1991

Hello. My proof of address has been rejected many times. All that I am informed on the cashier is that the file couldn't be used, but not why. Can you provide me some guidance? Thank you.

Sent over for you.

Regards

Quote

01-13-2025 , 03:42 PM

#31985

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,991

Quote:

Originally Posted by Jplujan

Hello, I want to activate my account.

Sent over for you.

Regards

Quote

01-13-2025 , 03:46 PM

#31986

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,991

Quote:

Originally Posted by bigfishfans

I have sent this over for you.

Regards

Quote

01-13-2025 , 03:56 PM

#31987

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 8,991

Quote:

Originally Posted by plics

Also sent this over for you.

Regards

Quote

Today , 12:06 PM

#31988

plics

stranger

Join Date: Jan 2023 Posts: 6

Quote:

Originally Posted by 888Rep

Also sent this over for you.

Regards

It's taking me a long time to respond, it's been like this for more than months...

Quote

Today , 12:30 PM

#31989

RKRolyan

stranger

Join Date: Jan 2025 Posts: 1

Hello, 888 rep
I`ve got a problem that I can`t verify my adress, cause my documents won`t be accepted.

I would like to discover what is the reason of this.
My nickname is RKRolyan
Thanks in advance
Regards.

Quote

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