Open Side Menu Go to the Top
Register
[888poker] (ROW) Official Players' Thread [888poker] (ROW) Official Players' Thread

11-27-2024 , 07:12 PM
Quote:
Originally Posted by Momentum288
Thanks alot 888Rep for the great news and your effort in this matter. Very much appreciated!
Glad your happy with the outcome.

Regards
[888poker] (ROW) Official Players' Thread Quote
11-27-2024 , 07:14 PM
Quote:
Originally Posted by bigfishfans
Hi Rep:
Thanks for your help. I got a reply today. However, I still have a question about the verification:
Today's reply told me the document should be original and unedited while the previous email told me it's better in English. The problem is English is not official language in China which means offical statements are almostly writen in Chinese, espeally important information, like name and address. I have to tanslate(edit) them in English. So I am totally stuck by it. Could you give me any suggestion about that? Is it fine to jut send the original Chinese document? I guess with the help of today's modern techology, it's not very hard for you guys to verify some infomation in foreign language. It's just a name and an address.
I sent your query over for you and they should re-contact you about it.

Regards
[888poker] (ROW) Official Players' Thread Quote
11-28-2024 , 07:50 AM
I sent 2 valid utility bill already (name, address, date perfectly viewable unedited original pdf documents) and cant get address verification accepted.

I am now waiting for official bank statement from my bank, but have gut feeling it wont do as well.

ID: 837164265
[888poker] (ROW) Official Players' Thread Quote
11-28-2024 , 09:49 AM
Quote:
Originally Posted by 888Rep
Sent over again for you guys.

Regards
Hello, i have recieved email ( IMG below)


However - 888 have approved all my documents like 5-6 times within last month, thats just getting reducilous - it seems that they will ask me for new documents until there is no more bills i have avialable so theyll not unblock my account WITHOUT any reason for its being blocked....



Even if i want to add new document when im pressing VERIFY button from email it getting me to SAFE-CASHIER where again screen thats not letting me to anything in cashier appears (image bloew)



Please, 888rep , can you get this things resolved , that is not funny that i have to do same thing every times, and there is no any improvments on situation, for me atm i just recieving automated replies wathever i do - can you get this issue for some higher level of reviewing as it seems that level of verification team atm is just not doing anything apart of sending me automated messages.

Kind regards
[888poker] (ROW) Official Players' Thread Quote
11-28-2024 , 03:45 PM
Quote:
Originally Posted by GetCreative
Hi, as one of the regular in your games, I have been experiencing a lot of 'harassment' at the tables for the past few months. Please note that I play multiple sites and have quite a lot of tables and action on simultaneously so I don't always have the time to screenshot these incidents but these screenshots are snowflakes compared to what lurks underneath.

- I don't know why 888 would allow players to permanently sit out for up to 3 players at a time, 2 of which will always be perma-sit out until a recreational sits in. No player should be allowed to sit out permanently to reserve their seat and only sit in if a recreational that they deem valuable enough to sit in.

- Players should not be able to select their seats, the process should be randomised and automated, this is what party, subsequently ipoker, WPN and now GG had done.

- There are players who I have reported for using seating scripts or some sort of software which informs the players when a seat on 888 has been reserved (by highlighting the table, making it flash, highlighting the highest EV seats to the most direct right of the recreational which allows them to react quicker). Most of the players were let back on, several of them have stopped being able to get the best/direct right to the rec and started reflecting on their winnings, but there are still a few who are unquestionably taking unfair advantage in order to secure seats

- When I often open sit the games, the other regulars who would collude to reserve the seats to my direct right and perma sit-out , effectively giving themselves the best seats in the games at my expense. The idea is to force me out of the player pool OR play the game with the worst possible seat, effectively destroying my "EV".


Here are a few examples, with the screenshots being shared, you can find the time (Brazillian time zone) and date at the bottom right. The table names and the players involved are always shown.

In these 3 img below, you can see that these 3 players basically perma re-seating such that they always sit to my direct right on multitable tables. I tried rejoining the table to switch seats as well as opening new tables and they keep repeating the same behaviour, simply because they are unwilling to sit in or seat fairly, They've done this very consistently for the past few weeks and months, almost daily. I want to note that the player "equalizer_22" is one of the worst offenders when it comes to player harassment. He wants to try to put on his big boy pants and hold the 500nl lobby, realise that he cannot compete (go look at the HU hands we played together) and spent many weeks harassing me at the table by getting himself and his other boyfriends to block 2 seats to my direct right and effectively killing my EV at the tables.





This player "Natallin" has "grimmed" me on both these tables, effectively playing their button and sit out, once again, at my expense because I had to pay the big blind and play out of position


This player "WIN LIFE 99" is a serial "grimmer", and has grimmed me on the table above. He has also grimmed me on other tables that was played around the same time and date as above, as well as on multiple other occassions. Filter for this players' HU hands, look at how many hands he played in the SB and the BB, I assure you there is a big discrepancy.



Once again, tables where 3-4 other regulars reserve their seat and perma sit out until a recreational sits



I am unsure whether you guys have my lifetime hands on 888 so far, if you do, please feel free to filter for heads up hands and look at the discrepancy at my SB v BB, its quite absurd for the total #hands I played. If you guys want proof from my own database as to the HU SB vs. BB discrepancy, I'll be happy to post that here too, just DM me to ask for it.

Hi I am following up on the process of the investigation
[888poker] (ROW) Official Players' Thread Quote
11-29-2024 , 08:44 AM
Quote:
Originally Posted by GetCreative
Hi I am following up on the process of the investigation
As I already pointed out in my last response only the screenshots that have four or more players at the tables will be considered for review and this takes time so all I can tell you is that your feedback is still under investigation.

Thanks
[888poker] (ROW) Official Players' Thread Quote
11-29-2024 , 09:55 AM
So the tables with 3 tables, with other regulars scumming me by blocking my best seats constantly on every table I sit are not going to be reported and dealt with? Its okay to grim players now? Or will they be dealt with as well? Is this how you treat your players who starts your highest cash games?
[888poker] (ROW) Official Players' Thread Quote
11-29-2024 , 11:32 AM
Quote:
Originally Posted by GetCreative
So the tables with 3 tables, with other regulars scumming me by blocking my best seats constantly on every table I sit are not going to be reported and dealt with? Its okay to grim players now? Or will they be dealt with as well? Is this how you treat your players who starts your highest cash games?
Ok I had another look at your screenshots and now fully understand what you are referring to so please ignore my previous assumptions as I thought you were just talking about them sitting out.
I did send it over so it will be checked for you.

Regards
[888poker] (ROW) Official Players' Thread Quote
11-30-2024 , 04:38 AM
Hi 888Rep,

Could you please tell me when the sats for 888 Madrid (12-19 Jan 25) will be up? you have had the event listed on the website for quite a while now.

Also on the poker software the ? for customer support does not work, when I click on it it does nothing, other buttons on that panel open windows fine so I think it must be a software fault or switched off. Also how do I contact customer support if I have any questions? The website has no links or email addresses to contact anybody.

Thanks,

Andy

*

FYI the sats have been advertised as live for maybe a week.

https://www.888poker.com/888live-eve...-january-2025/

tx

Last edited by Mike Haven; 11-30-2024 at 09:28 AM. Reason: 2 posts merged
[888poker] (ROW) Official Players' Thread Quote
11-30-2024 , 10:25 AM
Quote:
Originally Posted by AndyIOM
Hi 888Rep,

Could you please tell me when the sats for 888 Madrid (12-19 Jan 25) will be up? you have had the event listed on the website for quite a while now.

Also on the poker software the ? for customer support does not work, when I click on it it does nothing, other buttons on that panel open windows fine so I think it must be a software fault or switched off. Also how do I contact customer support if I have any questions? The website has no links or email addresses to contact anybody.

Thanks,

Andy

*

FYI the sats have been advertised as live for maybe a week.

https://www.888poker.com/888live-eve...-january-2025/

tx
I sent that over for you.
[888poker] (ROW) Official Players' Thread Quote
11-30-2024 , 10:40 AM
Hi 888Rep, I sent you a pm. I'd appreciate your help
[888poker] (ROW) Official Players' Thread Quote
11-30-2024 , 10:53 AM
Quote:
Originally Posted by CornyGuy
Hi 888Rep, I sent you a pm. I'd appreciate your help
Yes I received it and replied.

Regards
[888poker] (ROW) Official Players' Thread Quote
12-01-2024 , 05:33 AM
Quote:
Originally Posted by AndyIOM
Hi 888Rep,

Could you please tell me when the sats for 888 Madrid (12-19 Jan 25) will be up? you have had the event listed on the website for quite a while now.

Also on the poker software the ? for customer support does not work, when I click on it it does nothing, other buttons on that panel open windows fine so I think it must be a software fault or switched off. Also how do I contact customer support if I have any questions? The website has no links or email addresses to contact anybody.

Thanks,

Andy

*

FYI the sats have been advertised as live for maybe a week.

https://www.888poker.com/888live-eve...-january-2025/

tx
FYI,
Hi,

You can always contact me here and I will get any issues you have checked for you.

The first Madrid Qualifier in .COM will be on December 15th .

In ES it starts today
[888poker] (ROW) Official Players' Thread Quote
12-01-2024 , 06:56 AM
Hello from 888poker,

888poker LIVE 2025: New Stops, Big Action, and Ultimate Rewards!

888poker is thrilled to unveil its 2025 LIVE tournament schedule, featuring stops in Madrid, Glasgow, Barcelona, and London!

Players can expect affordable buy-ins, unforgettable destinations, and chances to meet 888poker ambassadors.

The UK Poker League (UKPL) also returns with tournaments across six Grosvenor Casino locations.

Secure your spot through Ultimate Passport Tournaments for as little as 1¢ and join us for another incredible year of live poker!

Click here for more information.
https://www.888poker.com/magazine/88...ps-2025-season
[888poker] (ROW) Official Players' Thread Quote
12-01-2024 , 08:58 AM
Quote:
Originally Posted by 888Rep
FYI,

Hi,

You can always contact me here and I will get any issues you have checked for you.

The first Madrid Qualifier in .COM will be on December 15th .

In ES it starts today

Hi,

Thank you for your response.

It does seem a little late, to announce the event on the .com website and then put it up 4 weeks later - 4 weeks before the event starts! This makes it much more expensive to book flights and hotels (and arrange time off work for some) at the last moment. I guess dissuading the non .es players entering!. This increases the chances of a .es player winning the event, which understandably is probably the goal of Laroush events for marketing. But is this also in the best interests of the .com domain? I have played in many 888poker (live) events since its inception and I'm happy to try to support the series but its also important to look at this from the players perspective. The live event lead in times for GG, Stars, WPT, Party and Unibet are all much much longer.

Is this a CNP/Laroush run event? If so why not open up some of the national series events, maybe the finals to the .com players? Would they allow you to do this?

I can understand why you would prioritise to locals on a national series, but on the 888 live.com series (which is suppose to be for the ROW to enter) is strange! Spain (888.es) already has exclusive rights to the multiple Spanish poker series, and now they have priority on the .com events too.

Looking at the live event eco system today I do understand how the closed markets has made things much more difficult with online sats, but there are plenty of other good desirable locations (that can run the event in it's entirety with minimal staff and just marketing banners) that can be considered for the series and included.

Look at your current offering and consider if this fully justifies your marketing claim:

'888poker hosts and sponsors some of the most exciting LIVE poker events every year at prestigious venues in cities across the globe'

There is maybe a little room for improvement, Madrid and Barcelona are OK, Rozverdov is a nightmare to get to and has very little Hotels/facilities around, Coventry !?! and Manchester! are perhaps as locations best described as 'filler events' Bucharest I will try, not been there yet.

BOM this year was a disaster - loads of events cancelled, 3 hr+ waiting in lines to reg (not allowing you to reg the day before) and some event's day 1's finishing at 5.30+ am! MPF side was better, although had some other issues. long alternates lists due to lack of dealers, and then giving you when seated less than the start stack! even if you registered before the start, taking 17,000 worth of chips for missed blinds you would have payed if seated!?! Never ever heard of that nonsense before. Next years events will need careful consideration when planning.

Sorry for the long post, if you are open to location suggestions, I'm happy to PM you a few.

Regards,

Andy

***

Sorry... did not see your post of the new tour and dates above.... the exotic mystery final location! could be fun! :-)

Last edited by Mike Haven; 12-01-2024 at 10:16 AM. Reason: 2 posts merged
[888poker] (ROW) Official Players' Thread Quote
12-02-2024 , 06:32 AM
Hi.
Id : 763409227
Set withdrawal 24.11 for 10$.
Don't see any move for today 2.12. Can y help me?
[888poker] (ROW) Official Players' Thread Quote
12-02-2024 , 10:33 AM
Do NOT play here!

They will not approve your id/address so you cant withdraw!

Even if you send 100x perfect documents!

The problem is NOT your documents. The problem is 888 are scamming thieves who dont want to pay you!

Insane these jokers have legit license.

***

I send perfect utility bills, unedited original documents. Not approved.

I tried sending photo. Ohh its cropped wrong, not approved. Made a perfect photo, ohh we dont approve photos, not approved.

I try asking whats wrong with my perfect unedited original documents then?

Ohh your id is wrong, cant approve. LOL! But its approved already.

Everyone can see the pattern? Just bullshit excuse after excuse to not to pay you.

***

Quote:
Originally Posted by Asb
Hi.
Id : 763409227
Set withdrawal 24.11 for 10$.
Don't see any move for today 2.12. Can y help me?
Lolz.

Last edited by Mike Haven; 12-03-2024 at 08:34 AM. Reason: 3 posts merged
[888poker] (ROW) Official Players' Thread Quote
12-02-2024 , 12:15 PM
Quote:
Originally Posted by Diestones79
Dear good morning,
I presented many documents, and they did not finish validating my account. For this reason I cannot withdraw money.

What else do they need? I need to solve this problem URGENTLY.

user: Diestones79
email: diegofrontini@hotmail.com

I sent:

ID document
driving record
Utility bill
credit card summary
Bank summary
Cell line bill

I await a favorable response urgently,
thank you!
Quote:
Originally Posted by 888Rep
Sent over for you.

Regards
any news? they continue without validating my account

Last edited by Mike Haven; 12-02-2024 at 01:38 PM. Reason: Original post added
[888poker] (ROW) Official Players' Thread Quote
12-03-2024 , 10:10 AM
Quote:
Originally Posted by 888Rep
Glad your happy with the outcome.

Regards
Iam don't happy,
Can y help?
SIARHEI
Id : 763409227
Set withdrawal 24.11 for 10$. Don't see any move...
....WTF?
[888poker] (ROW) Official Players' Thread Quote
12-03-2024 , 01:35 PM
Quote:
Originally Posted by Asb
Iam don't happy,
Can y help?
SIARHEI
Id : 763409227
Set withdrawal 24.11 for 10$. Don't see any move...
....WTF?
I sent this over for you.

Regards
[888poker] (ROW) Official Players' Thread Quote
12-03-2024 , 04:09 PM
Quote:
Originally Posted by CornyGuy
Hi 888Rep, I sent you a pm. I'd appreciate your help
Hi 888Rep, is there an update for this? It's time-sensitive
[888poker] (ROW) Official Players' Thread Quote
12-03-2024 , 07:09 PM
Quote:
Originally Posted by CornyGuy
Hi 888Rep, is there an update for this? It's time-sensitive
I just sent a reminder for you.

Regards
[888poker] (ROW) Official Players' Thread Quote
12-04-2024 , 07:30 AM
Quote:
Originally Posted by 888Rep
I sent this over for you.

Regards
Sorry, but I can misled you.
SIARHEI is not my acc name. Is my) real name.
Acc is : Skyroket
Hope for a fast solution.
[888poker] (ROW) Official Players' Thread Quote
12-04-2024 , 07:45 AM
hello, I need help with verification, I don’t understand what they want from me, I have sent everything they want from me 3 times already, and why can’t I make a withdrawal but I can make a deposit? how to understand this?
[888poker] (ROW) Official Players' Thread Quote
12-04-2024 , 08:21 AM
Quote:
Originally Posted by 888Rep
I sent this over for you.

Regards
I
I received a lot of message from the other players. And from the bank itself that there were really problems and the withdrawal possibility was restored.
I also looking in to withdrawal status for the 20 time and don't see any move or changing status.
Iam now with 888 more then 13y and thoroughly studied how it work.
For first it awaiting process. Next status is processing. And only after that possibilities to withdraw going crushing. In this time statuses don't changing.
For all time that I play on 888, I see few time then absolutely worked card was crushing.
Can y try it again or manual. Card working with 888...
Sorry for my bad english. Difficult to write.
[888poker] (ROW) Official Players' Thread Quote

      
m