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[888poker] (ROW) Official Players' Thread [888poker] (ROW) Official Players' Thread

04-15-2024 , 11:13 AM
Have You checked hand history file? What else is wrong?
[888poker] (ROW) Official Players' Thread Quote
04-15-2024 , 11:44 AM
Quote:
Originally Posted by Adristinson
Hello. I've been waiting for 2 weeks and I still haven't gotten a response from your team. I need help with this topic please.
I sent a reminder over for you.

Regards
[888poker] (ROW) Official Players' Thread Quote
04-15-2024 , 07:49 PM
Quote:
Originally Posted by 888Rep
Quote:
Originally Posted by abcde23
The support opened the issue 240325-000800 but they don't seem to be willing to resolve the issue. It appears to me that they don't understand that there is a huge problem if players are only informed by popups and push notifications. Anyways the stopped answering on 26.03.2024.

The whole international pool is getting e-mails. On 15.05.2023 they suddenly stopped to send e-mails to germans. Half a year ago they asked us for a permission to send promotional e-mails. But they still don't send them to germans even if they agreed. Since it is a general problem, 888rep, could you please escalate the issue to the management?

Thanks.
I sent this over for you.

Regards
Hello 888rep,

2 weeks later I still haven't received any answer regarding this issue. Could you please send a reminder?

Thanks.
[888poker] (ROW) Official Players' Thread Quote
04-15-2024 , 09:00 PM
Quote:
Originally Posted by nihilicus
For starters, he doesnt have a nickname.
okay, its a software bug. after a certain time another player "lost" his nickname too.
[888poker] (ROW) Official Players' Thread Quote
Yesterday , 03:53 PM
Quote:
Originally Posted by abcde23
Hello 888rep,

2 weeks later I still haven't received any answer regarding this issue. Could you please send a reminder?

Thanks.
Will do.

Regards
[888poker] (ROW) Official Players' Thread Quote
Yesterday , 05:00 PM
2 weeks is rookie numbers im waiting 3 months for one reply and around 7 months since first contacting them. Not even asking you to nudge them again rep as they replied last time u did saying it was still under consideration. Just wondering do you have 3 support staff to cover thousands of requests or what?
[888poker] (ROW) Official Players' Thread Quote
Today , 10:42 AM
@888 rep

1) What is the detailed information for where 888 is licensed?

2) I will be suing 888 for withholding my funds declining to pay me my money. Please provide information where I lawyer can contact your company.

Regards
CashGameCall
[888poker] (ROW) Official Players' Thread Quote

      
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