Hi,

I have had my 888 account blocked for several months for no apparent reason and after 20-30 emails of sending the documentation they request, it is still blocked...
I've been trying to contact support for several weeks but there's no way, they don't even respond to my emails anymore. I don't care that my account is still blocked, but I want my funds back. Could you help me? Thank you.

My username is ThePrinter

I have sent this over to be checked for you.

Regards

Ok. Thanks.
I am looking forward to your response

888rep,

will you return 5/10 Limit Holdem tables ? Or it is gone forever ? The max stake now is only 2/5. It is very low

fyi,

As for member’s query, we’ve sent an email last November 24 regarding the account.


Regards

Hi,

Yes I received this email:


Dear Adrian,

This is Poker Operations at 888poker and we are contacting you with regards to your account with username “ThePrinter”.

With regards to your account, the decision to discontinue your membership still stands.

This decision is final and has only been taken after careful consideration of all factors involved.

The account will remain blocked and any money in your bank roll will not be refunded and no cash outs will be paid.
 
Please refrain from opening any further accounts as these too will be blocked and no deposits returned.

Regards,

Poker Operations
888poker


This has been your last email after 9 months sending documentation such as notarized invoices, selfies with that invoice, selfie with credit card, etc etc...

After the entire process, I receive this email telling me that my account will not be unlocked and they will not return my funds for no reason.

After this and seeing that I cannot contact support and that the web chat is disabled, I have no choice but to write in this forum. In any case, I am considering leaving this in the hands of a lawyer because the situation is unsustainable and I have a not small sum inside the room, which they refuse to return to me.

Could you help me with it? Thank you.

It has been investigated and dealt with by the Operations team so there is nothing more I can do.

Regards

fyi,

It is gone. There is very little demand for Limit games on 888.

Regards

Yeah. I m not going to.
But it's superweird that 888 dont do anything about those clear seatingscripters...

There is a thread where few other players wrote about similar problems recently. In case you are not a cheater that might be worth trying to initiate something together with them. In case you actually are a cheater it will obviously lead to nothing for you.

Hi. I think this is a serious trouble.
Somehow i understand that people are using seatingscripts but blocking tables like this is ridiccilous:

i guess its not scripters. It is long time 888 "reserved" bug

Naah. After REC sits table is filling instantly.

Hello,

Do you offer any assistance or can point me in the right direction of find a rep for 888 Ontario? I have a unique issue where my account was frozen along with 2 other people for failing a "routine security check". Those two other users were able to get their accounts unlocked after around 6 months. I have constantly emailed operations-on@888.ca and manager-on@888.ca but they never reply to my emails.

Can you please give me your poker user name?

Thanks

AubreyGraham - if you give me your contact I can provide even more details- it seems like i cant send you a PM

How do I create an account? When I go to 888poker.com and click on "Sign Up", I see this:

Sent these over for you guys.

Regards

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