Is there any news ?

If you got a message from support 2 days ago then they have investigated it and have given you their decision.

Regards

Please mail support@888poker.com and they will advise you regarding your issue.

Regards

You will need to reply to the email they sent you and ask them for a decision.

Regards

Hi,

my Account is locked since the beginning of May, after a 24 Hour Lockout because of german Regulation. It should have been unlocked after 24 hours. I dont get any information what the problem is and what I can do to solve this problem.

Can you help me?

Can you please give me your poker user name?

"Zwick"

Thank you!

Sent this over for you.

Thanks

@888Rep

The problem is that the first answer they gave me was the same as the second and they have not responded to the request to clarify the reasons for expulsion, they do not give me ANY reason and they also take my money, that is why I am posting in this forum, I I would like to know if the person who answers me is really trying to find out the reasons for the expulsion.

Thank you

Support replied that I did not receive an email and because of that I could not participate in the promotion. They dont answered why i didnt receive an email neither what i should do to receive that email. That's the final answer from 888 poker ???
I have never played on a poker site that treats players so unprofessionally. I will share my experience with 888 poker in the poker community !

Hey guys,
I already posted in this thread a couple weeks ago about my account being closed for no reason. I see that there are a few players in the same situation and who knows how many more are there that did not even post here. I created another thread with my case, so if you find yourself in the same situation or you have been trying to withdraw your funds and the support keeps asking for documents and you are getting nowhere in that process please post in the next thread.
I know that one by one we are just getting the same answer but let´s team up and see if we can get some justice.
@888rep I understand you are just the representative here but if you could get this to the team of operations it would be of great help.
https://forumserver.twoplustwo.com/2.../#post58272580

A question to all players whose accounts were closed by 888 recently. Did you use 888caption?

Every way of depositing GBP costs around a 3-4% fee, due to the fact that 1000 usd = 815 gbp in xe.com, but in their cashier they quote 1000 usd = £857.

So to deposit $1000, im going to be paying £42.

Is there p2p transfers, or some way of just depositing for free (support say there is no fee, but ignore that really bad exchange rate).

Just create USD credit card in your bank. Or add USD currency to your existing bank account. Or use USD Skrill. So you could deposit USD->USD, cause 888poker games are in USD.

Problem solved.

Before depositing USD you have to tell 888 support to change your deposit currency to USD. Otherwise you pay the conversion rate 2 times.

Havent had heard anything from support since then. Can u pls ask again @888Rep?

Sent this over for you.

Regards

Can uk players use the p2p transfer service?

888 poker - scammers, blocked account Ean85

Good afternoon. I have such a problem. I play on the site 888 poker, account more than two years, many times made deposits and keshouts, everything was normal. At the beginning of September I made another keshout and my account was banned for no reason. For 3 weeks I confirmed my identity, sent a scan of my passport, all the credit cards I made deposits from, a bank statement with my residential address, then selfies with all the documents. After sending all the necessary documents I received a letter that I am banned forever and the money will not be returned. My nickname is EaN85 [Incident: 230921-001351]. Please help to sort out this incident.

yes, i forgot about that. But it still 2 min issue. Go to live chat and ask them to change "settles currency" to USD. They call it that

I did and I received the same response again (automatic I guess)

"Dear Arthur,

This is Poker Operations at 888poker and we are contacting you with regards to your account with username “TuturFR”.

With regards to your account, this has been reviewed and the decision to discontinue your membership still stands.

This decision is final and has only been taken after careful consideration of all factors involved.

The account will remain blocked and any money in your bank roll will not be refunded and no cash outs will be paid.

Please refrain from opening any further accounts as these too will be blocked and no deposits returned.

Regards,

Poker Operations
888poker"

So are you confirming that there is no way to give me my money back ?

Why do some people get their money back and not others ?

Hello. I'm regular of cash games at NL200 and NL500. Each of regulars who read this thread can confirm that problem of some "very smart" players who love to sit in sitout fourth or even fifth at 6max table and not play simply waiting for recreational player very much exists. Will give you list of players who did it earlier today with screenshots, please 888Rep report it to security team, because simply mailing support@888poker.com doesn't work for resolving it

Make2up1, Invortex, xfrndlx, PushMe22, Mak0s, siegemund

888rep,

is there a chance that 888 will return old RTP to Play'n'Go games ? Now it is 91% and it is just completely unplayable. People just not touching these games anymore.

I am not privy to that information but you can reply to their email and ask them.

Regards

This will be investigated.

Thanks