Quote:
Originally Posted by VISH MASTER
They banned my account and when I ask the reason they simply say "we took a business decision to close your account with us".
When I ask what this BS is they simply repeat the same s**t over and over again. "Business decision " " Business Decision " !!!
I have done nothing wrong and they are not accusing me of doing anything wrong either ..
But they closed my account . No refund either.
I have asked to give me the reason why they are doing this to me.
I got an email saying , "It's a business decision" . AGAIN
WTF is this??? Even a 10-yr old semi-****** would have answered to my emails better.
THe worst part is , they are telling me that I cannot create a new account under pacific poker and if I do so , they will ban all the accounts and no refund will be given.
How can they simply ban a player without giving a genuine reason ?
PS : My user name is VISH_MASTER
Why do I think there's more to this than you're telling us?
Anyway... yes, they can ban you without giving a reason. However, they have to give you your money back unless they're claiming you've breached their Terms and Conditions. Opening a new account would be a breach of their Terms and Conditions, so, yes, they would not be obligated to refund.