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[888poker] (ROW) Official Players' Thread [888poker] (ROW) Official Players' Thread

04-12-2020 , 09:12 AM
How do you stop pressing space bar from folding you out of hands?

I'm typing a player note, the window pops up just as I press space bar while typing a note, and for some strange reason pressing "space bar" is default set as fold for a hotkey.

There is no option to remove or turn off this space bar hotkey. (I have alt+f as the current hotkey for fold).
[888poker] (ROW) Official Players' Thread Quote
04-12-2020 , 09:25 AM
Quote:
Originally Posted by snekhaus
How do you stop pressing space bar from folding you out of hands?

I'm typing a player note, the window pops up just as I press space bar while typing a note, and for some strange reason pressing "space bar" is default set as fold for a hotkey.

There is no option to remove or turn off this space bar hotkey. (I have alt+f as the current hotkey for fold).
Not sure what version you have but is it possible for you to take a screenshot in settings of the GAME SETTINGS page?

Thanks
[888poker] (ROW) Official Players' Thread Quote
04-12-2020 , 09:41 AM
Quote:
Originally Posted by snekhaus
How do you stop pressing space bar from folding you out of hands?

I'm typing a player note, the window pops up just as I press space bar while typing a note, and for some strange reason pressing "space bar" is default set as fold for a hotkey.

There is no option to remove or turn off this space bar hotkey. (I have alt+f as the current hotkey for fold).
Just dont take notes anymore they re gonna disappear anyway
[888poker] (ROW) Official Players' Thread Quote
04-12-2020 , 10:13 AM
Quote:
Originally Posted by Carpcarp
Another day, another lack of a reply from 888. Rep told me to be patient and wait 72 hours. I did. Rep then told me to call a phone number which has been disconnected for several weeks. Yikes
Just shy of 7 days now. Hey, 888rep, should I try calling the phone number that isn’t currently active again?
[888poker] (ROW) Official Players' Thread Quote
04-12-2020 , 10:52 AM
Quote:
Originally Posted by Carpcarp
Just shy of 7 days now. Hey, 888rep, should I try calling the phone number that isn’t currently active again?
Email the gaming commission to confirm but like I said I believe they have 8 days to respond to a complaint and than another (X) amount to action it to a mutual satisfaction. You can either contact eCOGRA after this time or start a complaint with a resolver through the commission. Know that there is a strong chance you will get an email within two weeks of your resolver complaint from 888 saying without prejudice they do not want your business. You need to ask yourself if it is worth it. Unfortunately those are your options other than waiting for 888 to respond and crossing your fingers the employee takes his/her time to resolve it first time when/if they do.

Goodluck
[888poker] (ROW) Official Players' Thread Quote
04-12-2020 , 11:43 AM
Hey 888rep, wonder if you could not ignore this one,

What is 44 plus 33?
[888poker] (ROW) Official Players' Thread Quote
04-12-2020 , 12:09 PM
Given how shady 888 seems to operate does anyone trust they are paying out properly in Blast games? Before I cashed put my bankroll I must of played a thousand of those things and spun more than a 3x less than 10. I wasn’t expecting a jackpot spin but not ecven any 5x?

Right Someone at 888 is driving a nice BMW
[888poker] (ROW) Official Players' Thread Quote
04-12-2020 , 01:17 PM
Quote:
Originally Posted by snekhaus
How do you stop pressing space bar from folding you out of hands?

I'm typing a player note, the window pops up just as I press space bar while typing a note, and for some strange reason pressing "space bar" is default set as fold for a hotkey.

There is no option to remove or turn off this space bar hotkey. (I have alt+f as the current hotkey for fold).
Try clicking settings then game settings and on the right hand side check if hotkeys are enabled. If so see which are set for each action. Disable hotkeys and see if that clears it up.

Its a bit odd because on mine spacebar is not a hot key option but you could have different version.
[888poker] (ROW) Official Players' Thread Quote
04-12-2020 , 03:30 PM
Quote:
Originally Posted by mdJG10
Hello guys. i will make an update about my situation on 888.pt poker.
Sorry for the long text but i will try to describe everything.

On 12h March i made a 1st deposit in 888 and i used the 1st deposit bonus of 100%

i start playing my games, i accomplished my first parcel of 10 euros, after that i had to play x times with this 10 euros to be on eligible money to withdraw. i keep playing like usually.

On 25th of March i received an e-mail saying they are changing T&C. and now, we first have to play with their own money, only after we use the bonus money, but to win the bonus we have to play only wth bonus money. SO I HAVE TO LOOSE ALL MY BANKROLL TO POSSIBLE WIN THE BONUS. SOUND STRANGE. BTW, WE ARE NOT ONLY STEALLING THE BONUS, THERE ARE STEALLING THE MONEY I WIN FAIRLY, BECAUSE AFTER I RECEIVED THE FIRST PARCEL I WIN MORE MONEY, BUT THEY CALL IT BONUS MONEY. SO I HAVE TO LOOSE MY BANKROLL TO WIN THE MONEY I WIN FAIRLY. THATS STUPID

https://gyazo.com/c30cc6715559d38eac675af7b698d2ef


i sended 2 e-mails to support and nothing. i try it tho phone call and nothing, i speaked on facebook and nothing. So i decided to speak on this thread with 888 rep ( i only want to say thank you to him, i undertand he can´t do more for me because i have to speak with pt support), but because of him, the support of portugal answer me.

The answer was a copy of new T&C and asking what i didnt understand. The facebook guy told me no, you just have to keep playing make the points and you will win the bonus ( i dont know if this last one dont know nothing about the new T&C or is just joking with me.

So i contacted the SRIJ ( is the game regulation in Portugal ), DECO PROTEST and i made a complaint in https://portaldaqueixa.com/ (is a social network to complaints ). At this moment i am waiting for the answer.

To Finish i dont know if was a joke, today i received a bonus of 5 euros from 888. BUT I CANT USE BECAUSE I CANT DO ENOUGH POINTS, ONLY IF I LOOSE ALL MY BANKROLL AGAIN.

IF YOU GUYS HAVE SUGGESTIONS TELL ME, BUT I AM TIRED ABOUT THAT SITUATION. THIS IS ILEGAL, As it says in 888 regulation THEY can change the T&C, that is true, it is written, what you cannot do and that is in the Portuguese constitution, in the defense of the consumer, it is use, alteration, or cancellation of any item or assumption that has been previously advertised as an offer or in this case a bonus in order to manipulate the context in order to prevent the customer / consumer from enjoying the same offer previously announced and offered, thus becoming a unique marketing strategy for their own benefit, distorting the content, on the other hand words, misleading advertising.

iT WAS THE FIRST TIME SINCE 2012 THIS HAPPEN TO ME

i WILL POST EVERYDAY UNTIL MY SITUATION IN SOLVED

Hi mdJG10, thx for telling us about your situation, I was about to deposit in order to enjoy the welcome bonus aswell but now after reading this I'm going to wait and see if they are going to honor what they proposed at first or if they will just be greedy from now on by luring people with a fake bonus.

Please keep updating us mdJG10, you're doing the right thing. Best of luck.
[888poker] (ROW) Official Players' Thread Quote
04-12-2020 , 05:31 PM
Quote:
Originally Posted by mdJG10
Hello guys. i will make an update about my situation on 888.pt poker.
Sorry for the long text but i will try to describe everything.

On 12h March i made a 1st deposit in 888 and i used the 1st deposit bonus of 100%

i start playing my games, i accomplished my first parcel of 10 euros, after that i had to play x times with this 10 euros to be on eligible money to withdraw. i keep playing like usually.

On 25th of March i received an e-mail saying they are changing T&C. and now, we first have to play with their own money, only after we use the bonus money, but to win the bonus we have to play only wth bonus money. SO I HAVE TO LOOSE ALL MY BANKROLL TO POSSIBLE WIN THE BONUS. SOUND STRANGE. BTW, WE ARE NOT ONLY STEALLING THE BONUS, THERE ARE STEALLING THE MONEY I WIN FAIRLY, BECAUSE AFTER I RECEIVED THE FIRST PARCEL I WIN MORE MONEY, BUT THEY CALL IT BONUS MONEY. SO I HAVE TO LOOSE MY BANKROLL TO WIN THE MONEY I WIN FAIRLY. THATS STUPID

https://gyazo.com/c30cc6715559d38eac675af7b698d2ef


i sended 2 e-mails to support and nothing. i try it tho phone call and nothing, i speaked on facebook and nothing. So i decided to speak on this thread with 888 rep ( i only want to say thank you to him, i undertand he can´t do more for me because i have to speak with pt support), but because of him, the support of portugal answer me.

The answer was a copy of new T&C and asking what i didnt understand. The facebook guy told me no, you just have to keep playing make the points and you will win the bonus ( i dont know if this last one dont know nothing about the new T&C or is just joking with me.

So i contacted the SRIJ ( is the game regulation in Portugal ), DECO PROTEST and i made a complaint in https://portaldaqueixa.com/ (is a social network to complaints ). At this moment i am waiting for the answer.

To Finish i dont know if was a joke, today i received a bonus of 5 euros from 888. BUT I CANT USE BECAUSE I CANT DO ENOUGH POINTS, ONLY IF I LOOSE ALL MY BANKROLL AGAIN.

IF YOU GUYS HAVE SUGGESTIONS TELL ME, BUT I AM TIRED ABOUT THAT SITUATION. THIS IS ILEGAL, As it says in 888 regulation THEY can change the T&C, that is true, it is written, what you cannot do and that is in the Portuguese constitution, in the defense of the consumer, it is use, alteration, or cancellation of any item or assumption that has been previously advertised as an offer or in this case a bonus in order to manipulate the context in order to prevent the customer / consumer from enjoying the same offer previously announced and offered, thus becoming a unique marketing strategy for their own benefit, distorting the content, on the other hand words, misleading advertising.

iT WAS THE FIRST TIME SINCE 2012 THIS HAPPEN TO ME

i WILL POST EVERYDAY UNTIL MY SITUATION IN SOLVED

888 was already fined 7.8 million for neglecting responsible gaming so this does not surprise me.

This is clearly a shady company
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 12:08 AM
Quote:
Originally Posted by 888Rep
Not sure what version you have but is it possible for you to take a screenshot in settings of the GAME SETTINGS page?

Thanks
I downloaded the client only a couple days ago.

[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 05:38 AM
Quote:
Originally Posted by snekhaus
I downloaded the client only a couple days ago.

Looks good.
Can I please have your poker user name?

Thanks
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 05:40 AM
Quote:
Originally Posted by STDK
Can citizens of Ukraine and Belarus make a deposit and withdraw money through QIWI?
The answer is yes.

Regards
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 07:28 AM
Quote:
Originally Posted by 888Rep
Not a known issue so try doing a reinstall to see if the clears it up.

Thanks
This has been a known issue since you introduced the new tables ("level completed" overlay stuck on a table).
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 08:26 AM
888 Rep....

Played the $3.30 satellite last night for a $22 PKO tournament and cashed to win a ticket. There was no sign of the ticket in the 'my tickets' section. There was also no sign of me being auto registered to any upcoming tournaments as the 'my tournaments' section was also empty. Went to bed and assumed it would take some time to update. Woke up this morning, still no ticket but out of curiosity I checked sharkscope and was surprised to see I had allegedly played the $22 PKO tournament last night.... No table popped up, it didn't show in my tournaments, there was no ticket there whatsoever so I obviously was blinded out.

I'm playing in the browser version as I can't download the software to this laptop. Would that affect it? There weren't any PKO tournaments showing in the poker lobby at all which I thought was strange, just the satellites.

Please advise.....
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 09:02 AM
@888Rep

Is there any rhyme or reason as to when and why we are awarded a 'Rake-back spin'?

Also, can you please confirm that any bonus offers which are to do with casino games WILL NOT effect my poker balance?

Thanks.
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 09:30 AM
Quote:
Originally Posted by Carpcarp
Hey 888rep, wonder if you could not ignore this one,

What is 44 plus 33?
Hey 888rep, just checking, you just have missed this, because obviously you wouldn’t be ignoring it?
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 09:57 AM
Quote:
Originally Posted by Carpcarp
Hey 888rep, just checking, you just have missed this, because obviously you wouldn’t be ignoring it?
Bro this guy here is the only one from 888 that sort of does his job right give him a break he can only transmit he can take no actions..
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 10:30 AM
Quote:
Originally Posted by dsprinceana
Bro this guy here is the only one from 888 that sort of does his job right give him a break he can only transmit he can take no actions..
He’s literally ignored several peoples questions, including mine. He’s then taken to repeatedly stating that we’re in a pandemic as the reason their customer support is awful. That has nothing to do with it. Their support was awful before that.

On top of that, you put it right yourself, he “sort of does his job”. How about actually doing it?
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 10:30 AM
Quote:
Originally Posted by 888Rep
Looks good.
Can I please have your poker user name?

Thanks
savd86

To clarify, I *think* it is space bar. It possibly could be another key. It happens suddenly as I'm typing a note, the table will pop up because it is my turn, and the hand folds as I'm typing.

It's not possible for me to be pressing any of the hotkeys as I'm typing because the alt key isn't used when typing text.

I am using Mac OS.
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 11:01 AM
Quote:
Originally Posted by snekhaus
savd86

To clarify, I *think* it is space bar. It possibly could be another key. It happens suddenly as I'm typing a note, the table will pop up because it is my turn, and the hand folds as I'm typing.

It's not possible for me to be pressing any of the hotkeys as I'm typing because the alt key isn't used when typing text.

I am using Mac OS.
Ah I see. Mac's have their on rules and might explain why some players are experiencing certain issues and some are not so it would be of great help if players told me if they are using a mac.
I ill send this over for you,

Thanks
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 11:09 AM
Quote:
Originally Posted by Carpcarp
He’s literally ignored several peoples questions, including mine. He’s then taken to repeatedly stating that we’re in a pandemic as the reason their customer support is awful. That has nothing to do with it. Their support was awful before that.

On top of that, you put it right yourself, he “sort of does his job”. How about actually doing it?
Well thats never gonna happen with 888 so one of ur only chances to get something fixed is this guy atm..I m just saying if you piss him off maybe u loose ur only chance to get ur problem fixed and doesnt even reply to you..
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 11:13 AM
Quote:
Originally Posted by dsprinceana
Well thats never gonna happen with 888 so one of ur only chances to get something fixed is this guy atm..I m just saying if you piss him off maybe u loose ur only chance to get ur problem fixed and doesnt even reply to you..
Do you not see the problem with “if you piss him off you lose your chance”?
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 11:17 AM
Quote:
Originally Posted by ukrobochips
@888Rep

Is there any rhyme or reason as to when and why we are awarded a 'Rake-back spin'?

Also, can you please confirm that any bonus offers which are to do with casino games WILL NOT effect my poker balance?

Thanks.
There was a promotion cashback that gave a spin but I think that maybe it's over now but not a 100% certain of that.
You will need to check the terms of each bonus to see what the clearing process is as some are different than others.

Regards
[888poker] (ROW) Official Players' Thread Quote
04-13-2020 , 12:07 PM
Quote:
Originally Posted by AlanSouth
888 Rep....

Played the $3.30 satellite last night for a $22 PKO tournament and cashed to win a ticket. There was no sign of the ticket in the 'my tickets' section. There was also no sign of me being auto registered to any upcoming tournaments as the 'my tournaments' section was also empty. Went to bed and assumed it would take some time to update. Woke up this morning, still no ticket but out of curiosity I checked sharkscope and was surprised to see I had allegedly played the $22 PKO tournament last night.... No table popped up, it didn't show in my tournaments, there was no ticket there whatsoever so I obviously was blinded out.

I'm playing in the browser version as I can't download the software to this laptop. Would that affect it? There weren't any PKO tournaments showing in the poker lobby at all which I thought was strange, just the satellites.

Please advise.....
The browser play has only a limited capability compared to the downloaded version. Did you not read the information section in the satellite information link as that would have told you the details.
If you can give me your poker user name I will send it over and see if they can do anything for you.

Thanks
[888poker] (ROW) Official Players' Thread Quote

      
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