Quote:
Originally Posted by UPAY4DINNER
I spoke with support a short time ago.
Event is cancelled and a replacement freeroll ($30K) has been added.
Yeah i'll reply to you, not whoever this pest is taking the trolling interest in us.
We are all pretty devastated, but such is life as a startup still effectively building in BETA. Living and breathing this project for a year plus many of us.
Wasn't much fun realising after Thursday's release and regression that we don't have the confidence to even run a 1500 entry event given the product has been successfully tested to death at 12,000+ players. Sooner this week run a freeoll where all the risk is ours, and get things tip-top for the 10K buy-in next Sunday.
Will make sure after the World Series that we bring back some events at these buy-in levels, with similar huge value for our early adopters.
Trust that any/all players impacted will not feel too aggrieved and appreciate knowing that we will always be generous if things change, either within or outside of our control. Everyone has been compensated quickly and fairly, and as you've noted we invested some of the expected Overlay into a straight cash freeroll for all to play. We can't restrict entries to that, and not sure we'd want to anyways, as many of our players had at least one go at the Main Event freeroll.
Seeing how well things have improved the last couple of days, I'd be pretty confident cancellations will very quickly become a thing of the past, as we grow our schedule of enticing events for players at all levels.