Hi Pismi,
everything listed in detail here:
https://bestpokercoaching.zendesk.co...-it-look-like-
First of all,please tell me who you are (your name). You can send it via pm or email. Of course it will be kept confidential if you are an honest user.
Second, we publicly state that the security deposit (and every other product on our site) is non-refundable. It's also in the terms & conditions, which you agreed to when joining.
I know we look like the "bad guys", but it's not that simple.
You get access to so much value (more than you stated, further recordings etc), and we can only check if you accessed it or not (micro cfp). This means once you're in, we have to protect ourselves against fraud.
Like in every online business, there are a lot of fraud attempts. More than you might think.
Because of our great history we have a track record of winning about 90% of cases in "court" versus fraud/chargebacks etc. We fight and we win. I am told that "winning" 10% is normal and 30% win is considered great.
Scammers have usually a lot higher success rates, so they are shocked when we win.
In other words, people try to scam us, but they don't succeed. Then after they loose in "court", they email and lie to us, ask for refunds or partial refunds. When that doesn't happen, they "threaten" us to write bad things.
I've never given in to any blackmail in my life and will not do so in the future.
I'm not saying this is the case with you, Pimsi, but it certainly could be. So please clear up your name.
Last edited by ThinkItThrough; 01-15-2016 at 12:31 PM.