Quote:
Originally Posted by EastCoastBalla
You know that's great and all but it shouldn't take Joey and all of us constantly criticizing your site before deciding to pay out the BBJ.
I think you would find out that the decision to award the BBJP started very early in saga. To their behalf, OP received an email from a higher up mgmt person discussing a resolution prior to any activity on Twitter.
I think BOL was pretty much on this from the beginning. They stated, with certainty, the disconnect was not on their end and logs would back them up. They also said they understood OP's position and were seeking the best resolution possible.
BOL was working on making this right probably 24 hours or so after the hand actually happened. I think on this issue, they handled it exceptionally well and with total class. A lot took place prior to it blowing up here and on Twitter. Fair to get on them for the reward points, but have to give them credit, in a big way, on this. This decision came from pretty high up there. Kudos to them for doing it.