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PokerStars confirms new rewards program: Chests PokerStars confirms new rewards program: Chests

07-24-2019 , 03:15 PM
should i open the blue chests now during ufc promo or does it not matter
PokerStars confirms new rewards program: Chests Quote
07-24-2019 , 06:46 PM
Quote:
Originally Posted by mrfunnywobbl
should i open the blue chests now during ufc promo or does it not matter
You should open them.
PokerStars confirms new rewards program: Chests Quote
07-26-2019 , 12:51 AM
up to a 48.5k gold chest now, guess who just signed up with partypoker?

This guy <
PokerStars confirms new rewards program: Chests Quote
07-26-2019 , 09:35 AM
good luck playing vs bots!
PokerStars confirms new rewards program: Chests Quote
07-27-2019 , 03:37 AM
Quote:
Originally Posted by unoturbo999
So to confirm you don't keep the points - Stars has stolen ~1625 points from me.

The final kick in the teeth - they moved me back a level for an 'easier' target. The number of points required to clear this chest is the same as the last (4250) so anything I earn this month is also going to be taken.

Stars 'rewards' - for when **** you is simply not enough.
So my last chest wasn't due to expire until Sept but I've just logged in and they've reset it again without warning and taken the ~1000 points that were there. They've also increased my point requirements and reduced the expiry date back to 1 month.

I can't believe how poor Stars has become.
PokerStars confirms new rewards program: Chests Quote
07-27-2019 , 08:00 AM
Just paying attention here and there.... I can believe it. They used to be about doing business and making a home for poker players. Now it's about mining money from you, it's not about you anymore like it once was, it's about getting to your money.
PokerStars confirms new rewards program: Chests Quote
07-28-2019 , 11:51 PM
Yesterday morning my bronze chest was at 9/10 with only a few hundreds points to go before "upgrading" to silver. Tonight that same chest is now down to 7/10. I still had a month to go before downgrading to a smaller chest.

What in the **** is that bull****.
PokerStars confirms new rewards program: Chests Quote
07-29-2019 , 08:22 AM
Quote:
Originally Posted by wtfdidido
Yesterday morning my bronze chest was at 9/10 with only a few hundreds points to go before "upgrading" to silver. Tonight that same chest is now down to 7/10. I still had a month to go before downgrading to a smaller chest.

What in the **** is that bull****.
Its a rolling 30 days so that makes sense... You probably earned 2 chests in one day 30 days ago and those two expired so it went to the next chest. Now you have 30 days from that one to hit 10 to upgrade.

Its kinda confusing and we have no way of checking when we earned our chests other than manually keeping track or requesting a chest audit from stars. I went thru the same thing on chat with them. Had them email me the record of when I earned my chests so I would know how much time I have to earn 10 for the upgrade.
PokerStars confirms new rewards program: Chests Quote
07-29-2019 , 02:16 PM
Just had a 40% rakeback offer pop up in a random chest. Generate $1000 of rake and they will make a cash payment to me of $400.

Edit - I should add that Ive moved down in stakes the last week so there is no way I will generate that much rake at the stakes I play, but I'd be interested to know if Stars algorithms spot trends and tempt us to deposit more to play higher again.
PokerStars confirms new rewards program: Chests Quote
07-29-2019 , 02:27 PM
Yeah I got an email offering me an $800 bonus for $2k rake. Unfortunately my account got banned 5 days ago with no reason given and still not heard from them (except for this offer) so looks like I won’t be able to claim the bonus.
PokerStars confirms new rewards program: Chests Quote
07-30-2019 , 05:09 AM
Received one allso. Played the last one few months ago and stopped playing after that.
PokerStars confirms new rewards program: Chests Quote
07-30-2019 , 11:46 AM
So, I now made it to the 3rd level of chest (silver?)

First one was 400, second one 750, this one goes up to 2750 points needed.

I used to be at 5600 for the first one... I play zoom NL50.

But what I find weird is that my rakeback % basically goes down as I move up the chests level.

For bronze, I had 750 points needed for an EV of 1.20$ so, 16%. Now at 2750 points for an EV of 3$, it's 10.9% rakeback. That's backward, no?
PokerStars confirms new rewards program: Chests Quote
07-30-2019 , 12:48 PM
Quote:
Originally Posted by Marc Desjardins
So, I now made it to the 3rd level of chest (silver?)

First one was 400, second one 750, this one goes up to 2750 points needed.

I used to be at 5600 for the first one... I play zoom NL50.

But what I find weird is that my rakeback % basically goes down as I move up the chests level.

For bronze, I had 750 points needed for an EV of 1.20$ so, 16%. Now at 2750 points for an EV of 3$, it's 10.9% rakeback. That's backward, no?
10% is huge, most of us are 1-2% (if that).

My blue chests have always been 2500 points so exactly 2%. I got a $0.25 Spin ticket from some prize wheel once though, that was a memorable day.
PokerStars confirms new rewards program: Chests Quote
07-30-2019 , 01:54 PM
Quote:
Originally Posted by The Imp
10% is huge, most of us are 1-2% (if that).

My blue chests have always been 2500 points so exactly 2%. I got a $0.25 Spin ticket from some prize wheel once though, that was a memorable day.
Which limits are you playing? How many hands a month approx? Do you deposit often? Withdraw often?

I play a lot on mobile so losing track of number of hands, but I would say between 5k-10k hands a month. Mostly zoom 50. I made more withdrawals than deposit since january 1st.
PokerStars confirms new rewards program: Chests Quote
08-05-2019 , 05:36 PM
Quote:
Originally Posted by hawaiisteve
Its a rolling 30 days so that makes sense... You probably earned 2 chests in one day 30 days ago and those two expired so it went to the next chest. Now you have 30 days from that one to hit 10 to upgrade.

Its kinda confusing and we have no way of checking when we earned our chests other than manually keeping track or requesting a chest audit from stars. I went thru the same thing on chat with them. Had them email me the record of when I earned my chests so I would know how much time I have to earn 10 for the upgrade.
It really is confusing. When I completed my 7/10 chest it went back to 7/10 again.
PokerStars confirms new rewards program: Chests Quote
08-15-2019 , 03:24 AM
So, I'm on the fourth level (golden chests)... I used to need just 7500 points to get a chest, but now I actually need 13000 points to get a chest, anyone knows what the hell happened? This is disgusting.
PokerStars confirms new rewards program: Chests Quote
08-15-2019 , 07:48 AM
Quote:
Originally Posted by ralvy
So, I'm on the fourth level (golden chests)... I used to need just 7500 points to get a chest, but now I actually need 13000 points to get a chest, anyone knows what the hell happened? This is disgusting.
I consider you lucky... My silver chests are 14750 hahaha
PokerStars confirms new rewards program: Chests Quote
08-15-2019 , 11:52 AM
I opended my first black chest. I recieved 200 dls + 15000 coins. I was surprised since the last diamond chest gave me 50 dls for 30000 points. The black chest needed 65000 points. Ill update when I open the next black chest.
PokerStars confirms new rewards program: Chests Quote
08-15-2019 , 10:29 PM
Quote:
Originally Posted by hawaiisteve
I consider you lucky... My silver chests are 14750 hahaha
same here , i opened a software bug report with stars support.
they'll probably give me the standard copy paste answer , i'm planning to escalate to management.
PokerStars confirms new rewards program: Chests Quote
08-15-2019 , 10:38 PM
Quote:
Originally Posted by almony
same here , i opened a software bug report with stars support.
they'll probably give me the standard copy paste answer , i'm planning to escalate to management.
Dont waste your time... You will get nothing from them no matter how much you complain.
PokerStars confirms new rewards program: Chests Quote
08-16-2019 , 12:16 AM
PokerStars confirms new rewards program: Chests Quote
08-16-2019 , 01:46 AM
Quote:
Originally Posted by hawaiisteve
I consider you lucky... My silver chests are 14750 hahaha
wow. that's really messed up. It's so sad to see the way stars is treating its costumers.
PokerStars confirms new rewards program: Chests Quote
08-16-2019 , 01:54 AM
Quote:
Originally Posted by almony
same here , i opened a software bug report with stars support.
they'll probably give me the standard copy paste answer , i'm planning to escalate to management.
this is not a bug, chest requirements are adjusted based on your play (meaning that losing players have lower requirements). Maybe read the rules before bothering their support with bug reports.

e: on the other hand, maybe if enough confused recs open support tickets, they'll finally realise what a terrible system that is, though Im not sure if it even matters at this point
PokerStars confirms new rewards program: Chests Quote
08-16-2019 , 02:46 AM
Quote:
Originally Posted by Tutejszy
this is not a bug, chest requirements are adjusted based on your play (meaning that losing players have lower requirements). Maybe read the rules before bothering their support with bug reports.

e: on the other hand, maybe if enough confused recs open support tickets, they'll finally realise what a terrible system that is, though Im not sure if it even matters at this point
yap true... right after new chest system i had some loosing streak... so my chest was quite cheap... but after I made 2 of them, the third came 5 times more expensive XD...
PokerStars confirms new rewards program: Chests Quote
08-16-2019 , 12:20 PM
Quote:
Originally Posted by ralvy
So, I'm on the fourth level (golden chests)... I used to need just 7500 points to get a chest, but now I actually need 13000 points to get a chest, anyone knows what the hell happened? This is disgusting.
Raise... I need 48,500 for a gold chest. Jumped from 10k to that after I went on a bit of a heater. How much rake do I pay in MTTs to earn 48,500? I'm guessing 600 stars coins isn't a huge ROI though.
PokerStars confirms new rewards program: Chests Quote

      
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