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Rob Yong + Partypoker bans player based on using the word scam on social media? Rob Yong + Partypoker bans player based on using the word scam on social media?

12-09-2019 , 03:39 AM
Sounds like Rob wrote it himself after not sleeping for 48hrs
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 06:28 AM
Quote:
Originally Posted by R*R
He was screwed over by Party Poker. I think he should not have had to do any diligence and trying to do any through Party customer service or Party itself would obviously be a joke.

What is this false claim you speak of? Hopefully not that they tried to scam the guy, because that's still up for debate.
A scam requires intention, forethought, planning, and deceit. A software error for a something that only requires clicking a few buttons to access, and is clearly laid out therein, is not a scam.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 06:32 AM
1) SrslySirius is deeply right in every post in this thread.

2) Rob Yong is a clown: I can imagine someone who doesn't properly vet their staff employing him initially, but how he remains in his role after a whole series of similar self beclownings is beyond me.

EVEN AFTER PartyPoker appears to admit that they've done the wrong thing, and fixed up the victim of their error, somehow they've managed to shoot themselves in the foot here, as SrslySirius highlights:

Quote:
Originally Posted by SrslySirius
lmao vouched for what?? What did the victim need to be vetted for?

Also didn't he win a $10k seat? Kinda seems he got freerolled if just the entry fees are refunded.
Why the hell does a victim of PartyPoker's software and customer service errors need a reference from high profile players?

If you're not a famous poker player, and don't have famous poker player friends, then you clearly should not be playing on that site. It's a cowboy operation at the moment, and cannot be trusted as long as they have this sort of attitude.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 06:37 AM
Quote:
Originally Posted by GreatBigRedOne
A scam requires intention, forethought, planning, and deceit. A software error for a something that only requires clicking a few buttons to access, and is clearly laid out therein, is not a scam.
I don't think there was a deliberate intention to defraud their customers initially, but that's why a normal and legitimate organisation has mechanisms to correct errors. A normal and legitimate organisation empowers staff to either correct the customer's concerns, or escalate to a more senior staff member to get them fixed.

In this case, PartyPoker appears to be incapable of self-correcting. It makes you wonder how many other victims of these errors have been dissauded by PartyPoker staff telling them that they've lost their money.

All organisations make mistakes. Normal and legitimate organisations fix such mistakes. Shady cowboy operations try to bully and bluster their victims into going away, and taking their money.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 07:29 AM
Quote:
Originally Posted by Josem
I don't think there was a deliberate intention to defraud their customers initially, but that's why a normal and legitimate organisation has mechanisms to correct errors. A normal and legitimate organisation empowers staff to either correct the customer's concerns, or escalate to a more senior staff member to get them fixed.

In this case, PartyPoker appears to be incapable of self-correcting. It makes you wonder how many other victims of these errors have been dissauded by PartyPoker staff telling them that they've lost their money.

All organisations make mistakes. Normal and legitimate organisations fix such mistakes. Shady cowboy operations try to bully and bluster their victims into going away, and taking their money.
They did fix their mistake.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 07:43 AM
Quote:
Originally Posted by GreatBigRedOne
They did fix their mistake.
They gave him back $4400 (the money he spent on winning his second $10,300 ticket). Whats your opinion on the other $5900?
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 08:00 AM
Quote:
Originally Posted by Shark1980
They gave him back $4400 (the money he spent on winning his second $10,300 ticket). Whats your opinion on the other $5900?
That they did not give him a prize he was ineligible to win.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 08:17 AM
Quote:
Originally Posted by GreatBigRedOne
That they did not give him a prize he was ineligible to win.
So this is like saying that everyone who entered additional satellites and didn't win should be refunded entries, if they are ineligible for the prize they were aiming for? On average after rake that might make party lose more money than paying out full tickets to the multiple ticket winners?

Obviously they haven't used their databases to search for these players, which does include myself and refund us.

Sent from my VOG-AL00 using Tapatalk
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 08:23 AM
Wow party poker are such scum.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 10:09 AM
Quote:
Originally Posted by GreatBigRedOne
That they did not give him a prize he was ineligible to win.
The idea that the fine print Terms and Conditions of sites is gospel is really bizarre. The deference to what some unread document says is nonsense, it's not supported in law, and it's not fair or reasonable to do so.

I can imagine a poker site employee trying to make that argument (motivated reasoning can be very compelling!) but I have no conception of why a normal, independent, human adult would try to argue in that.

Even if you thought that the guy shouldn't receive the prize, at the very least, the second place (the highest ranked player "eligible" to win) player should receive the prize. Do you think that this has happened here?
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 11:44 AM
Quote:
Originally Posted by GreatBigRedOne
Quote:
Originally Posted by Shark1980
They gave him back $4400 (the money he spent on winning his second $10,300 ticket). Whats your opinion on the other $5900?
That they did not give him a prize he was ineligible to win.
Did the prize get passed on to the second place finisher? If not, that IS a scam.

The banned player could arguably have justified a warning with his careless words, but Rob's reaction had ego written all over it. I hope he thinks better of it and backs down - I don't think he wants to be that guy.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 12:06 PM
Quote:
Originally Posted by R*R
Partypoker is completely at fault here and no player should have to resort to having to do what Espen thought was the only way to get through to them.

It's simple and basic. Prior to changing the T & C the software should be should be updated beforehand, especially in this case where the change was significant and detrimental to the players.

PartyPoker and Rob Yong should issue a public apology to Espen and all players who were affected prior to the software being changed and should be refunded immediately.

Rob, you're not a hero in this situation by paying out of your own pocket pocket (which is questionable and I call BS). And if you did (which is noble of you I suppose), this is a completely unprofessional way for a poker site to handle the reimbursement to it's players.

Has the software been changed yet?
Does this reflect the sentiments of others who have been posting ITT? I ask because R*R's post relays the following suggested "solutions."

- Fix software issue
- Refund affected players
- issue apology (not as important atm as first two points)

Is that about right? I'm not saying I agree/disagree with that take but would just like to clarify if more posters who have been participating in this thread agree with R*R's sentiments, since they directly correspond to the 'here & now' of what's being discussed in this thread?

Also, is there an industry standard for such a situation? Are there other sites that have a similar policy/restrictions on satellite events? And if they do, does their software enable players to register in events where 100% of their buy-in is forfeit as soon as action begins?
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 12:35 PM
I play high stakes PLO across multiple sites. I've never tweeted @ Rob Yong in my life. I don't use prohibited software (HUDs, scripts or whatever).



Got this when I tried to login. Sent my documents to that email, received this with no explanation.



I can't even login to cashout said balance either. What's going on Party?
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 12:39 PM
Quote:
Originally Posted by SrslySirius
lmao vouched for what?? What did the victim need to be vetted for?
Quote:
Originally Posted by martinmarto
Good to know that as Im some random without contacts I will get completely ****ed over by party

Also sad that the guy has to beg when he is in the right because a power tripping ******* can take away his livelihood
exactly. rob is just making it worse for party.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 01:03 PM
z0mgtiltz,

Your issue might get more discussion and attention if you create a new thread in the Internet Poker forum describing the issue and correspondence with the site.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 01:25 PM
"See you at the tables" at the bottom of the email.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 01:30 PM
@z0mgtiltz

Wow...

PP banning winning players? or what was that about?
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 02:35 PM
Quote:
Originally Posted by PokerPlayingGamble
Wow party poker are such scum.
Yeah im done with these crooks. I was playing on multiple sites but Party won't be one of them anymore as long as Rob is involved.

Quote:
Originally Posted by z0mgtiltz
>we are closing your account

>see you at the tables
🤡
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 02:38 PM



Last edited by dhubermex; 12-09-2019 at 02:58 PM.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 02:51 PM
Well Im the guy from the tweet above and I just got blocked, please take this things into account when playing on a site and talk to other players, without players the site Is worth nothing.

I myself after raking probably +1k$ to party Will not be playing again
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 03:09 PM
Fascism Poker
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 03:45 PM
#boycottPP
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 04:26 PM
that david madden guy somehow manages to come off as an even bigger piece of **** than rob.

his twitter is deliciously pathetic. inspirational quotes and bragging about microstake mtt results! so siiiick bro. love the tats and the chin strap beard!
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 04:52 PM
They still let Alex Jones play there, but ban this guy? Come on
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote
12-09-2019 , 05:08 PM
Quote:
Originally Posted by z0mgtiltz
I play high stakes PLO across multiple sites. I've never tweeted @ Rob Yong in my life. I don't use prohibited software (HUDs, scripts or whatever).



Got this when I tried to login. Sent my documents to that email, received this with no explanation.



I can't even login to cashout said balance either. What's going on Party?
Wtf ...

Banning winning players now on top of anyone who speaks up against bugs and wrong-doings? The live whale vision of what online poker should be?

How do you ban a long-time playing customers account

-without the decency to give a reason on ban, not 'as according to ToS'- Thanks there a billion rules in there lemme go guess what you are saying I did.

-without showing his available balance ( in the email it says you can check your balance and withdraw but seems like you can't even log into your account..?)

-ending the email with saying 'see you at the tables' ??? what in the actual ****


Surprisingly no response from Rob on twitter about this yet either.
Rob Yong + Partypoker bans player based on using the word scam on social media? Quote

      
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