FWIW, I've had positive interactions with many people regarding reports they just don't post publicly. Just that in this one instance, someone attempts to say they made contact with me (which they never did) and say that I never responded which I would say is I suppose there was miscommunication and lost in translation. Call it smug if you want, but I'm merely defending the fact that wasn't true. I know people have had a negative view of WPN in the past and potentially still do but the fact is they are putting in resources to fix things and make things better for the overall better of the game. They take all reports from people. I don't know the history as to why they no longer have presence on 2+2, I became a consultant 2 months ago. Again, I welcome "a dewd" to contact me, I assume with his original post that we did in fact talk but we never did hence some of the statements in my original reply. I hope you guys are able to see some positivity but if you don't believe things can change, then I simply won't be able to convince you otherwise. For those that do care, I'm here to help and progress is being made. FWIW, seems too much time has been spent on what seems like a trivial matter with some miscommunication. Cheers.

I remember messaging nanonoko on twitter when he first started working for WPN and he said "Well if you're such an expert why don't you apply for a job at the WPN headquarters" after i sent him bot related statistics and evidence.

Bad bluff

Look at your past tweets bud

I’m not sure if your serious but obviously not true. If you can find it go for it but you’re probably mistaking me for someone else or you’re following a fake account.

Any stats on how the pixelation has affected bots? Very curious as to how many accounts stopped playing as a result.

According to affiliate, most off the shelf bots stopped working as soon as it came in.

What sort of machine learn capability would the botters need to get around this? Is it a game changer?

ACR's responses to game integrity problems have been to not mention it, to harp on small details that are not germaine to the problem when someone complains, and to genuinely be as vague as possible and never actually admit there is a problem. If you actually intend to do your job, that is good because it has already been done for you. MCAI and a dewd are not interested in arguing, they're interested in fixing the problem. As a public figure tasked with game security you're walking into a problem that has been ignored for years.
One small round of bot accounts removed and fractions of the money stolen returned did nothing, and the same users were back on new names within weeks. The software update that was launched without proper testing and resulted in tons of monetary stress and problems for almost the entire user base removed bots for maaaaaybe 2 weeks. The CEO has lambasted anyone who criticizes him and the network, and the rep Winning_TD was able to solve individual tech problems but pretty much never acknowledged a botting problem and admitted that his hands were almost completely tied to get anything done.

We are excited at the prospect of a safe place to play online poker, and many of us cannot do so because the games are not maintained and the userbase is frequently disrespected/talked down to all while never actually acknowledging a problem. The portion of them who have no choice and still are playing are doubly agitated at this point, and have no viable option in the US market. You are entitled to some leeway because you are inheriting this problem, but please maintain some perspective about the problem being as much about the way ACR has handled it/addressed it publicly than the actual bot problem itself. As a community we would love someone to say "we know we have a bot problem, we are working on it and happy to work with reps of your choosing." Maneuvering endlessly around that statement makes ACR look complicit, and is very condescending to the users who, quite frankly, have done the hard part of the job for ACR already.

It's natural to want to defend yourself when something you're now associated with is criticized, but understand that the vitriol the community is bringing this data to you with is pent up frustration from many years, and it will roll over equally fast into praise and gratitude if you are able to make actual changes at ACR. Trust and patience are things long dead in the water from the community, because of the untrustworthy actions and perpetual and willful ignorance displayed by ACR support and management. You can plant that seed again, and a paycheck is nice but being at the helm of any branch for the largest online poker company in the United States market is worth exponentially more. You can literally do that overnight if you get rid of the bots. ACR is like the only drinkable lake in a desert, but the owner refuses to remove his pet alligator from the lake. Get rid of the bots, and the rake/userbase goes up exponentially. This is a no brainer, and the management that are either complicit or believe the bots are a means to an end (maintaining site traffic and increasing rake) are standing in the way of their own prosperity by not seeing that. ACR has NO competitors on the US illegal market. Zero. The userbase is clamoring to be able to play, and some dipshits botting is the only thing standing between your team, and ridiculous wealth. Make something happen.

POY

I don't see anything negative about it tbh. Seems like a good direction for ACR.

And this usually doesn't go well.

That's not to say a rep can never respond to criticism and/or point out when people have it wrong - but it's not often the best way to go. The very best reps on our forums, IMO, are the ones who are able to rise above the fray and not get into arguments with people. Sometimes that means ignoring some unfair criticism - but you're never going to please the unreasonable critics, so there's not much point getting into arguments with them. Reasonable people who are looking for solutions will notice and respect reps who are able to remain professional and stick to the important topics.

This doesn't all relate directly to nanonoko, because he's not really a rep of the site, and I'm certainly not suggesting he's gone far down some bad road here. But...it's an easy road to go down when you come on to 2+2 as a consultant or rep for a site that has endured a lot of criticism over the years. There are people with pent up frustration - some reasonable, some not - who will be more than happy to get into the mud with anyone from the site who is willing. They won't look any better than the rep, but that's not important - their reputation isn't nearly as important as the site's.

Humility. It's a thing.

Hey

Sorry for delay, been a bit busy in the real world.

Couple things....

1. I am an WPN fan and have played on the site for a decade. If you go to the old thread here, you will see several posters declaring I am some sort of shill. The post you responded to here initially is proof of that being false. I like Phil, the people I have dealt with there, and have an overall good experience on the site, profit aside.

2. Be happy to introduce you to the people in my group that have zero interest in anything other than cleaning up the game. They have sent data to PS, PP, 888, Chico, etc... and have received warm thanks for their efforts and the players suspected were soon gone.

With that said, the last chat with Marcos ended on a rather poor note. One of the people accused/asked/suggested that WPN was working with the bots or had in-house ones. I do not agree with the tone of that comment, but it was said in frustration when two very obvious accounts were continuing to play. Marcos, understandably so, never acknowledged that comment and has been largely MIA since. I get his reaction and also understand the frustration. To his credit, he is still in our discord.

If you go to the link I provided in an earlier post, you can see the kinds of reports these guys provide. This is not a simple case of some HH stats and accusations. They are very diligent in their work. This is not any kind of tomfoolery. One of the people that worked on it received death threats to them and their family and the brake lines were cut in their car. Still, they persist. Their tone is direct and with no subtly, but they are very very thorough. There is no recognition needed nor payment. Their efforts are readily available with no cost, also to include second opinions on questionable accounts.

In the interest of complete transparency, the other matter of the HS PLO players...they have been exceptionally patient and have not once thought of trying to cause a public uproar and embarrass WPN. I have four players that had their accounts suspended under the guise they were scripting. They do not know each other and when I mentioned a player name to the others in the group there was unanimous belief that the player was not a scripter. They all emailed game integrity and received the exact same poorly written email and it was from two different people in the department, supposedly. It was a copy and paste response sent out to those that question any findings and from whomever looked at the email internally. There is zero question it is a copy and paste job. It is poorly written and has grammatical mistakes.

They would like the opportunity to clear their name and continue playing. Not a single one said they want to get their money and split. The offer I made to Marcos was to use a teamviewer type program and watch the players log on to the site, play, and replicate the problem. He will be able to see there is no table scripting software running and can see where the false positives are happening. Again, they are wanting to continue playing on the site. Combined they generate close to 100K monthly in rake. Seizing 230K of funds vs having a million in annual fees seems like terrible business sense to me. Being totally transparent, I was offered a fee to help them resolve their account issue. It was in the five figure range. I thanked them for the offer and politely declined. I have zero to personally gain from their accounts being reinstated. I only want to see the right thing done here. There are plenty of people that could confirm that I have never accepted a penny to try and help anyone, not my goal.

You joined after a fair amount of hard feelings were harvested by a sizeable amount of their player base represented here. While you do not deserve any direct grief from it, you have a choice here where you can try to make a big difference and help the overall player base build their confidence or not. I am sure you have dealt with public anonymous forums before. People tend to be very emotional and aggressive when they feel slighted. This is what you walked into. I would think the overwhelming amount of players just want to see things cleared up and transparent. Very very few are rooting against WPN, Phil, or you for that matter. There is a history you walked into when you signed up. There have been some accounts that were allowed to play for a long time even though Stevie Wonder could see they were bots, such as xorybur. It leaves the player base feeling used.

WPN is in the unique position of potentially owning the largest market in the world. It will not take much for them to outright own the US player base regardless of the laws that may be passed. Phil is affable and his intentions are good. Marcos is a good guy, too. There are people out there willing to help, (for free), that have decades of experience with this stuff. I can say with 100% certainty that their efforts with other sites has been well received and players were banned, funds confiscated, and refunds issued without any public fanfare or posting.

It is up to you. I am happy to introduce you to the people that hunt down the bots/colluders, as well as the HS players looking to clear their name. It has been over a month and they are still patient. I relayed to them that Phil has been dealing with a family emergency. Even with substantial dollars at risk, they remain calm. I can assure you they can afford to make a big ugly public stink. Their goal is to clear their name and continue to play.

If you want to work with the group, happy to introduce you to the respective parties. There would be no hate or personal attacks. I can assure you of that. Your call....

If you come at the king best not miss

Sure don’t see any reason not to, send me a PM for details.

Great posts a dewd & RosaParks1!!! As someone who has been playing mid/highstakes plo on ACR for years and been directly affected by the bots, I really appreciate the well thought out and written posts. I agree completely with everything you two wrote. Also want to thank anyone else who has put time in and effort to try and clean up the games / make ACR a better place to play. Hopefully things will move forward in a positive direction!

uhhh can we get more info on this wtf

A large source of revenue gone and substantial monies seized, if not very close to seven figures. People get upset.

Great response, way to not at least pretend to address anything a dewb addressed

Do you know who Winning_TD is? because you are doing a great impersonation

Having a long good/productive chat with him now, 45 minutes or longer

dope

I can attest to the sentiment that ACR's player base will grow significantly if the botting problem is properly dealt with. I stay away for that exact reason. Would love to play though.

This was posted in the WPN thread and seemed more appropriate here. This is basically every PLO cash games players everyday thought. If you play 25-1k plo from what I understand this is a constant problem. Nano please fix this site cuz I'm about to go to that shitty little WSOP site over WPN. There software looks like it's from '04 but I'll take less bots over 100% bot filled tables anyday.


I'm not saying and he's not saying they are all bots but a ton of them are. The bot spotters are constantly going "hey guys just so you know, there's at least 100 bots just in the stakes of PLO I play." These aren't idiots, these are the type of people who go thru database analysis to find the bots.