He’s banned! And lots of ppl he played against got refunds.

The last week he was playing he was taunting other players about not being banned and about making huge withdrawals despite being investigated. Class acr all around.

I received 340 this morning from Global! Was wondering if it had to do with Projectbaby.

I played with him a few times.

And Global showed that they don't care about cheating but do care about bad enough publicity.

Not really. They let him play for roughly two months while investigating him. He was clearly cheating, and they let him run rampant, instead of freezing his account like every other reputable site in the world would do. They’re a joke.

incredible to let him play this long lmao

+1. shameful.

Global really dropped the ball on this one. At the very least freeze has ability to withdraw

Which is what proves they do not care about cheating. The fact despite not caring about cheating they do eventually ban him is what proves they do care about bad enough publicity.

What this really proves, is that you can make a fortune by cheating..

dont tell my wife

Maybe they were doing what the feds do and let the person run up the tab committing the crime until they have a rock solid case against them

I know, right! She should at least make some money while she's at it.

In terms of RTA, have a few questions as I don't know anything about this besides it's cheating.



1. Can people use RTA when playing tournaments or it's only for cash games? Now someone can only use RTA if they are playing very few tables right since I heard you have to enter a bunch of information and thus you would be timed out?


2. What stops players from using a 2nd computer or 2nd internet connection while doing this?


3. So if you use RTA, it's the correct way to play regardless of outcome? There is only one way? What if RTA says to bet 2/3rd on the pot but that person bets 3/4 of the pot or 1/2 the pot? Say they don't know if they should bet or check but RTA says bet 2/3rd but they bet but do 3/4 or 1/2. Then cheating can't be detected? Or that isn't fully cheating since you aren't doing the exact bet size? Doesn't matter if your opponent is bad, average or the best... the same applies? But it is doing the same action regardless of who your opponent is right... it just looks at your cards, board, stack sizes and tells you the exact thing to do?


4. Now even if it tells you exactly what to do, you aren't going to win everytime but it's the most profitable play of all right? However, other players can check if you are using RTA because anything someone enters the information of what they are playing now, it's public where others can look it up if around then, someone looked up a board with these cards and suits and then could pretty nail it down to the other person RTA? However, if it was an observer, well the person checking it would still know since you have to enter your own hole cards so only that cheater or someone that assist them will enter their hole cards?


5. So there isn't any RTA website or software where someone could enter the hand they have and all the other details where other people can't look it up to see if they were cheating or not... correct? If so, that is good since you could detect a cheater. However, what if they are using those other programs that teach you how to play. Aren't those not public available information and more of like you playing around with numbers like icmizer or something like that? Or any software that tells you the right way to play is public information? I thought there was software where you can enter your cards and the board and stack sizes and it would tell you what is the correct way to play and that would be private like only the user can look at but others can't check but that doesn't exist? If so, that is good.

Gonna answer since I have some inside info I guess

1. Yes both, dont need to enter anything can play lots of tables depending on the RTA.

2. Thats how a lot of RTA work, they are undetectable with a 2nd connection.

3. basically yeah.

4. Not essentially the most profitable play(exploit play might make more money than GTO plays), but u wont lose in the longrun(exceptions here but neglectable)

5. Smart cheaters gonna tweak the frequencies so its not that obvious they cheat and good RTAs already have exploit plays as well not only GTO plays.

edit: gonna add that projectbaby cheated in the dumbest way possible and only with that publicly available tool(which isnt even designed to be used as an RTA), non publicly available RTAs are multimillion dollar operations and might have even better databases/solutions...

Here is how the Wonderful (sarcasm) staff at Global Poker helped me out with the cheating scandal.

This is Michael Hickey and i'm currently on a self-exclusion period that lasts about another 2 months. However, I hear that refunds were being made to players who played against a player known as "projectbaby97" and I was certainly one of those players that lost money to this cheater. I noticed upon logging in that my account balance remained at 0 so I was wondering why i was not issued a refund. I'm hoping I was not issued money and had it taken away due to my own self-exclusion, as that doesn't seem right. Can you give me any information or help on this topic as I'm eager to get my money back if I was being cheated and I'm eager to start playing on the site again as soon as I'm able.

Thanks for your help

Comment author
RV
1 day ago
Hello Michael,

Thank you for contacting the Global Poker Support Team.

We understand that you are inquiring about your expired Sweeps Coins. Please note that Sweeps Coins expire after 90 days of account inactivity. You can find more information here:

https://globalpoker.com/sweeps-rules/

"3.10. Sweeps Coins are only valid for ninety (90) days from the date a Participant last logged on to their Customer Account and will then automatically expire."

Moreover, we have forwarded your request to the Management Team. Once we hear from them, you will be updated accordingly.

In the meantime, we ask for your patience and understanding in this matter.
Kind Regards,
Bryce
Global Poker Customer Support Team

Still have questions? Check out our Help Center page here:
https://globalpoker.zendesk.com/hc/en-us/

Comment author
RV
18 hours ago
Hi Michael,

Thank you for patiently waiting.

Please be informed that we have returned the 219.62 Sweeps Coins that expired as a one-time-courtesy offer. This has put your current Sweeps Coins from 0 to 219.62. Kindly log into our site to check.

You may also check our Sweeps Rules by going through this link: https://globalpoker.com/sweeps-rules/

3. HOW TO COLLECT SWEEPS COINS

"3.8 Sweeps Coins are only valid for ninety (90) days from the date a Participant last logged on to their Customer Account and will then automatically expire."

If ever that you have any other questions, please do not hesitate to contact us again.
Kind Regards,
Bryce
Global Poker Customer Support Team

Still have questions? Check out our Help Center page here:
https://globalpoker.zendesk.com/hc/en-us/

Comment author
Michael Hickey
17 hours ago
Ok so thank you for taking care of this and refunding me those losses. However, I am unable to withdrawal that money for some reason. I am on a self-exclusion, but why can I not withdraw those funds?? What am I suppose to do? I don't want those funds sitting there and getting taken by the site due to inactivity since i'm am unable to play right now.

Thanks for your help

Comment author
Michael Hickey
17 hours ago
There should not be "unplayed sweepscoins" balance as this was money refunded to me due to cheating on your site. I played those funds out when I was being cheated. Why am i not being able to withdraw the money i was cheated when i played?? I cannot wait until my self-exclusion is up as i'm afraid of those funds being taken from my account. I also don't feel I should have to wait as that is not right in this particular situation.

Comment author
RV
17 hours ago
Hi Michael,

Thank you for contacting Global Poker Customer Support.

We appreciate you reaching out to us in relation to your account access concern.

Unfortunately we are unable to remove the indefinite self-exclusion you have placed into your account. As per our Responsible Social Gameplay Policy:

4.2. Self-Exclusion

A self-exclusion allows you to suspend your account for a longer time period. During this period you will not be able to access your account.

(f) Where an indefinite self-exclusion is in effect, a minimum of 6 months must pass before the account can be reactivated.

Please know that even if it was set accidentally, and system automation, we are unable to remove the indefinite self-exclusion placed on your account.

You may contact us back again after March 19, 2024 to review your account reactivation request.

For more information regarding our Responsible Social Gameplay Policy, please refer to this link:

https://globalpoker.com/responsible-gameplay

We hope this information helps.

Have a good day ahead.
Kind Regards,
Bryce
Global Poker Customer Support Team

Still have questions? Check out our Help Center page here:
https://globalpoker.zendesk.com/hc/en-us/

Comment author
Michael Hickey
16 hours ago
Bryce,

I am absolutely not asking you to remove my self-exclusion on my account. I understand that i have to wait 6 months and thats fine. What i do need help with is the money i was refunded due to cheating on your site. It was placed in my SC and is not available to me for withdrawal. I cannot play with that money as i'm on a self-exclusion, i simply want to withdrawal it. I don't want to leave it on the site as it could possible be removed after a period of time. Do you understand my problem? It has absolutely nothing to do with my account being reinstated right now. It has to do with the money i was refunded from cheating and how i have no access to withdrawal it for some reason. I already met those play requirements to withdrawal it as this money was not deposited by me, it was money i played with in the past that i was cheated out of by projectbaby97 and now i need to withdraw it.

Comment author
Nero
16 hours ago
Hello Michael,

Thank you for contacting Global Poker.

The Sweeps Coins you accumulated through winning from Promotional gameplay already expired. As a gesture of goodwill, we added a new set of Sweeps Coins and as a result, the recently added Sweeps Coins will show under "Unplayed Sweeps Coins".

Kindly note that only Sweeps Coins won through gameplay can be redeemed. For more details, please visit our Sweeps Rules.

Please let us know if you need further assistance.
Best Regards,
Nero
Global Poker Customer Support Team

Still have questions? Check out our Help Center page here:
https://globalpoker.zendesk.com/hc/en-us/

Comment author
Michael Hickey
16 hours ago
This is getting flat out ridiculous. Listen to me close please whomever is reading this next. Those sweepscoins you added as gesture of "goodwill" were funds I was CHEATED out of by a player known as "projectbaby97" Those funds had ALREADY been played out and should have been added under my acccount in sweepscoins that had already been played and are IMMEDIATELY available for withdrawal!! It is NOT right what you are doing. Those funds were only added to my account as a REFUND due to CHEATING that took place on your site. Again, those funds were already played and should be available immediately for withdrawal! I'm not sure how I can explain this more clearly. If you cannot understand please forward this message to your management team!

Comment author
Dirk
5 hours ago
Hello Michael,

Thank you for contacting Global Poker.

We understand that you are telling us that the Sweeps Coins (the one that already expired last 2024-01-03 10:34:45 UTC, for a total of SC219.62) should already be considered played out (can be redeemed).

To better understand what happened to your account, let's put it this way. The old rusty virtual coins you previously had is already gone. You then came to request for manual adjustment and your recent request was approved. Now, we added a new set of brand new shiny virtual coins to your account. This fresh set of Sweeps Coins cannot be redeemed yet because only Sweeps Coins won through gameplay can be redeemed.

We hope it makes more sense now and if you need further assistance, please don't hesitate to contact us again.

Regards,

Dirk
Global Poker Customer Support Team

Still have questions? Check out our Help Center page here:
https://globalpoker.zendesk.com/hc/en-us/

Comment author
Michael Hickey
1 hour ago
I don't appreciate the way you and your colleagues conduct yourself. I'm ashamed of this site for many reasons and your handling of this business furthers those negative thoughts about the site. This conversation will posted for all to see on 2 + 2 forums and other poker boards. The fact that these coins were given to me because of cheating and now I have to play through just to withdrawal them, isn't right. You had cheating on your site. I was refunded money I was cheated out of during poker gameplay with projectbaby97. Now you're telling me that I have to Play Through that money just to cash it out. That isn't right and you know it. There is one thing I do not understand. Your site states in a previous email listed above that this money was a "Promotional Gameplay" and those are the coins that expired on 1/3/24. Is that what your site is calling the coins that your customers were cheated out of?? "promotional gameplay"...it's a PROMOTION to right a wrong and your site also refers to correcting cheating a giving me the money i deserve a gesture of "GOODWILL". Sad state this site is in and all this will be posted in every location I can find as well as forwarded to all entities above and beyond the customer care staff helping me in regards to this problem. I hope the site corrects these errors, but the manner in which this entire email process underwent, and especially the investigation into cheating process, is a horrible and sad look for Global Poker.

Ya, refunds that they tell nobody about apparently, and then take the money back when you don't ever login because you don't know. Then they give you the money back, which you CAN'T withdraw unless you meet their requirements haha...

Why are we assuming that the CEOs and staff of shady low grade sites like global have a semblance of ethics? Cheaters are unethical. They're willing to do whatever it takes to win with no regard to sportsmanship or the integrity of the game. Why are we crediting the people who run sites like Global and ACR with an automatic moral compass? Like the cheaters. Their sole concern is profit. There's this imagined ethical standard we attach to business owners that's downright hilarious imo.

Also, lol at anyone saying government regulation is the solution. Throughout history, government attempts to regulate business have resulted in business regulating government. Welcome to the reality of capitalism. This reminds me of how many people were shocked and appalled when Madoff got caught. 'OMG, a financier and stockbroker turned out to be a THIEF? BUT HE USED TO RUN NASDAQ! I THOUGHT HE HAD PRINCIPLES.'

Sad truth: a high percentage of people who are in the business of making money DO NOT have principles! I'm not saying this means we should roll over and take it. I'm just saying we need to drop these unrealistically high bar of ethical standards regarding business where ethics are -EV.

We care about ethics on poker because for the most part we highly respect and love the game. We're willing to pass up short term profits for the games integrity. CEOs of online poker sites otoh are not. Anyone remember full tilt?