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Pokerking Asia frozen accounts. Pokerking Asia frozen accounts.

04-17-2019 , 11:37 PM
Quote:
Originally Posted by lindyhppr
We are done except for few short deck accounts in 3 communities.
Have you any update about short deck accounts? As I know, all highrollers still frozen.
Pokerking Asia frozen accounts. Quote
04-17-2019 , 11:50 PM
Quote:
Originally Posted by credit counselor
@lindy

Any update on compensations/refunds, especially after banning whole europe?
I hope you don't want to refund the confiscated money in some sort of promotions , which will only cater to the players, who can still play (or any type of promotion at all)
This would be unfair, especially if you think about reopening the market to those exact same players again in the near future, the ones who got cheated and didn't receive a refund. They will remember what happened the last time!
This is pretty much rhetorical you know very well there is literally ZERO chance they will refund "cheated" euro players who cannot play anymore when they barely manage to sort out the collusion investigation themselves
Quote:
Originally Posted by PKAban
When you guys are saying that Europe is banned, are you still able to play from Asia?
Outside europe/russia is still open
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04-18-2019 , 05:29 AM
Quote:
Originally Posted by TimStone
This is pretty much rhetorical you know very well there is literally ZERO chance they will refund "cheated" euro players who cannot play anymore when they barely manage to sort out the collusion
You know very well they don't have any refund policies in place, including if they know a specific player was cheated for a specific amount, regardless of where that player is from, or the status of their account. Lindy already admitted this and just says they're "considering their options".
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04-18-2019 , 10:00 AM
Lindy appears to be gone, appeals are not going anywhere, questions are pilling up. By now we should be getting used to the idea that we are just having empty conversations and assumptions over here and this will slowly fade and become the biggest robbery the chinese market has ever seen. At least bots on Pokermaster would slowly make me bleed my money making me feel like I have a chance to fight. This has been the thug kind of 'money grab'. Rip to all the people that will have wasted time/money w this site. If this stays like this then the conclusion is that we are better off playing shady unregulated chinese games than getting regulated out of our hard earned money.
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04-18-2019 , 01:57 PM
It does appear like nobody wants to deliver the bad news. Hope will fade away slowly like the smog after peak hour in a big Chinese city. I had a good sum on FTP back in the day, crazy **** can happen guys!
Pokerking Asia frozen accounts. Quote
04-18-2019 , 05:21 PM
Think any lawyer worth his salt would have told Lindy to stop posting - especially after it emerged that a given player had some accounts banned and others left as is. There were also a couple of admissions that might better be left unsaid from PokerKing's perspective.
Pokerking Asia frozen accounts. Quote
04-18-2019 , 05:25 PM
Quote:
Originally Posted by fragglerock45
Think any lawyer worth his salt would have told Lindy to stop posting - especially after it emerged that a given player had some accounts banned and others left as is. There were also a couple of admissions that might better be left unsaid from PokerKing's perspective.
Think any lawyer worth his salt would have told PK to discontinue their whole operation given the questionable legality.
Pokerking Asia frozen accounts. Quote
04-22-2019 , 11:49 AM
lindy came out overly aggressive and confident in giving away way too much information than needed. I don't imagine him being back anytime soon.
Pokerking Asia frozen accounts. Quote
04-26-2019 , 01:38 PM
Hey,

I posted earlier on how I had 3 somewhat fresh accounts (5-6 games on each) and got locked. One of the accounts was unlocked upon their review and the other two remained closed. My agent messaged me yesterday saying that PK is done with unlocking banned communities and forwarded an e-mail for appeal.
I briefly explained how I only played 400-500 hands/account over a period of 10 days and therefor there should be no reason to believe I was botting and obviously the sample is way too small to draw any conclusions on software assistance.
I received a copy/paste about 20 minutes later
"您好,经相关单位查询您提供的帐号,您的帐号是机器人帳号,经过系统与大量人力的双向比对审核,我们的结 论是有使用非法程式(机器人程式)进行游戏,为了维持平台公平性,您的帐户将进行冻结且没收帐 户内的资金。

扑克王安全团队"

google translate
"Hello, the relevant unit to check the account you provided, your account is a robot account, through the system and a large number of manpower two-way comparison audit, we concluded that there are illegal programs (bots) for games, in order to maintain platform fairness Your account will be frozen and the funds in your account will be forfeited.

Poker King Security Team"

They didn't rep to further inquiry. Two way comparison audit on 400 hands and one unlocked account - Meh. While I think it unlikely that there will be any resolve in my case, I hope that lindy or any rep comes forward with a statement regarding this anyhow.
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04-26-2019 , 04:55 PM
I mean this is quite insane, they called my accounts robots as well, which is crazy for whoever knows that I can barely set up a proper hud. So this has been a ****show from the very beginning and its most likely that it will not end good for a lot of fair people.

But hey, no more bots on the site and a good chunk of extra stolen funds to promote their site on the chinese market. That s some bad karma that will for sure haunt this company. What goes around comes around, and I am sure they will pay for the mistakes one way or another. Cheers, to PokerKings.
Pokerking Asia frozen accounts. Quote
04-26-2019 , 07:20 PM
I think it's time to acknowledge the involvement of John Andress and Nick Petrangelo in this. Andress was very happy to announce working with them fighting cheaters. A true hero in the big bad poker world, right? But as soon as **** hits the fan he takes his hands off and dodges all responsibility. Oh yeah, and he also had PK threaten us to lose the opportunity to appeal if we contacted him again.

He must know he's the only hope for a fair process, but he just doesn't want the trouble. He's "just a consultant" he keeps copy/pasting. In the meantime, he's the one that helped create a system that creates false positives and there's no second opinion. If this post actually messes with my chance to get back the money, then **** that. I want this guy to know he's a weak excuse for a grownup and warn everyone not to get involved with him.

You can read his ego trip here

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04-27-2019 , 12:38 AM
Well he touted himself as leader of the security panel and a person with integrity, I'm sure he'll try to push back against PK stealing money with false positives without proper evidence. I mean come on he must realize it'd totally discredit him in the community if he doesn't? Or am I just being Naive here?
Pokerking Asia frozen accounts. Quote
04-27-2019 , 09:12 AM
Quote:
Originally Posted by scurra
Hey,

I posted earlier on how I had 3 somewhat fresh accounts (5-6 games on each) and got locked. One of the accounts was unlocked upon their review and the other two remained closed. My agent messaged me yesterday saying that PK is done with unlocking banned communities and forwarded an e-mail for appeal.
I briefly explained how I only played 400-500 hands/account over a period of 10 days and therefor there should be no reason to believe I was botting and obviously the sample is way too small to draw any conclusions on software assistance.
I received a copy/paste about 20 minutes later
"您好,经相关单位查询您提供的帐号,您的帐号是机器人帳号,经过系统与大量人力的双向比对审核,我们的结 论是有使用非法程式(机器人程式)进行游戏,为了维持平台公平性,您的帐户将进行冻结且没收帐 户内的资金。

扑克王安全团队"

google translate
"Hello, the relevant unit to check the account you provided, your account is a robot account, through the system and a large number of manpower two-way comparison audit, we concluded that there are illegal programs (bots) for games, in order to maintain platform fairness Your account will be frozen and the funds in your account will be forfeited.

Poker King Security Team"

They didn't rep to further inquiry. Two way comparison audit on 400 hands and one unlocked account - Meh. While I think it unlikely that there will be any resolve in my case, I hope that lindy or any rep comes forward with a statement regarding this anyhow.
Got the exact same copy-paste reply to my email appeal. I played low volume and did not run a HUD, 3 of my 5 accounts remain locked and PKing has ignored all followup emails and contact.

Too many legit players with accounts seized. This is reflecting really really poorly on PokerKing's attempts at legitimacy.
Pokerking Asia frozen accounts. Quote
04-27-2019 , 09:20 AM
Quote:
Originally Posted by Surf
Got the exact same copy-paste reply to my email appeal. I played low volume and did not run a HUD, 3 of my 5 accounts remain locked and PKing has ignored all followup emails and contact.

Too many legit players with accounts seized. This is reflecting really really poorly on PokerKing's attempts at legitimacy.
But they are not legitimate, and you knew this before you started playing there. The reason you'd play on a site that other regs avoid are obvious, but you gambled and lost. Live with it.
Pokerking Asia frozen accounts. Quote
04-27-2019 , 04:13 PM
Quote:
Originally Posted by Kelvis
But they are not legitimate, and you knew this before you started playing there. The reason you'd play on a site that other regs avoid are obvious, but you gambled and lost. Live with it.
That's like, your opinion, man.
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04-27-2019 , 04:21 PM
I agree, opinions are whatever. My suggestion for all the players that have their money seized illegitimately should work with the regulators in their region that Pokerking is connected to. If that fails, they should fall back to the legal system that undoubtedly has the authority to solve a dispute between players and a company that is licensed in the players' country.
Pokerking Asia frozen accounts. Quote
04-27-2019 , 04:43 PM
Quote:
Originally Posted by Kelvis
I agree, opinions are whatever. My suggestion for all the players that have their money seized illegitimately should work with the regulators in their region that Pokerking is connected to. If that fails, they should fall back to the legal system that undoubtedly has the authority to solve a dispute between players and a company that is licensed in the players' country.
I dont know if they are connected to any regulating authority whatsoever. My guess is that they are not. Good advice in general though.

Sent from my SM-G965U1 using Tapatalk
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04-27-2019 , 11:28 PM
that was obviously his point...
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04-27-2019 , 11:29 PM
Lolol
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04-28-2019 , 12:19 AM
Quote:
Originally Posted by Kelvis
I agree, opinions are whatever. My suggestion for all the players that have their money seized illegitimately should work with the regulators in their region that Pokerking is connected to. If that fails, they should fall back to the legal system that undoubtedly has the authority to solve a dispute between players and a company that is licensed in the players' country.
Very nuanced troll. Wp
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04-28-2019 , 02:03 AM
How does it feel to get paid from the stolen money, John???

As far as I know, whoever is associated with cheaters is also a cheater.
PK company motto right?
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04-28-2019 , 11:00 AM
For **** sake, after months of waiting i got same automated reply accusing me being a robot account, and I wasn't using bots and solvers for sure. I only used DriveHUD and even that not always... LoL at me being a bot playing couple of hands 2-4h a day at 2/4/8 and being BE in the end. I had 5 accounts and played mostly 2 or 3 of them at the same time, never sat at same table (you even couldn't if i wanted as it doesn't let you with same IP) Here are my accounts: 琼梦指揉, 他摸我的牛, 回眸侠克, 病娇收容所, 拉使盖
if any of responsible is reading this...
Pokerking Asia frozen accounts. Quote
04-29-2019 , 01:02 AM
Fwiw, i had one account frozen around 2 months ago. Never got replied from my emails but got it back all of a sudden yesterday.
Never used any software, hud,...

Hopefully the rest of you guys get it back too.
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04-29-2019 , 02:15 AM
So according to WorldPokerDeals this operation from PokerKing was an "excuse" to permanently ban winning Western players that were winning too much from their main Asian market. This is one of the biggest affiliates online.

It's possible therefore some accounts belonging to people were not seized if the winrate was low or under zero.

Imo this also explains why PokerKing Asia would ban entire communities in one go - they wanted to get rid of Western regs now that player liquidity is higher.
Pokerking Asia frozen accounts. Quote
04-29-2019 , 03:36 AM
I wanted to provide an update. John and the team have finally processed through all the accounts in the VIP channel. The final community took much longer than expected due to being reviewed for collusion. Each accounts’ hand histories had to be reviewed individually along with transactions and relationships between accounts.

As of this week, our team will start to process appeals and will decide how and what to compensate those impacted by the cheating. The message provided by the support team will change to reflect how to process an appeal. We expect this process to take time as resources are limited - but we will get to everyone.

I haven’t responded on the forum is because:

1. PKW is no longer serving markets outside of China (as mentioned in a previous post). Until the company can provide an adequate service level, we will not offer games to those communities.
2. We had no material updates as we were working through the remaining accounts - the community that was remaining was communicated with by John and I through the agent during the investigation.
3. Communicating with individuals who were deemed guilty of collusion, botting, or assisted SW is not our priority. Although we are starting appeals this week, the burden of proof is on guilty to demonstrate they are innocent. PKW stands behind the methodology used to enforce fairness in its games as the process was reviewed by trusted 3rd party sources.

On a separate note, it is not okay to contact John Andress on his personal accounts. John does not make final decisions on banning of accounts and confiscation of funds - please do not contact him directly.

To make it crystal clear, I have not personally benefited financially (other than basic salary) from this investigation and have been given zero pressure to confiscate player funds. We have put in hundreds of hours to this point to try and make a fair assessment on each account (and in many cases a lenient assessment due to insubstantial evidence). Although this process has been far from perfect, I am proud to stand behind the work we’ve done.
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