FTP is full of it. These charges match up 1-for-1 with FTP transactions from July-September of last year.

I assume that those of you with odd amounts (like $63) have old FTP transactions for similar values in your history?

FML. Responses like this tilt me so hard. FTP is getting so shady by the minute. Just withdrew all my funds and am in the process of making a complete switch to stars. I suggest you all do the same.

Just wanted to add a few things...

I did not get charged by PMI. However, FTP's lack of support is really disgusting. Thank God I have a separate account just for poker. I only keep a balance on it when depositing and withdrawing (but I move the funds to another checking account asap). Once again, I suggest everyone do this as well. Just my $0.02 cents

I called PMI left a message they called me back in 30 mins. They told me they were an online payment processor and they charged my account in error. I asked them how they got my account info and if they worked for FT and they didnt answer me and said I will get a refund ASAP and hung up ? My bank account was credited the money a couple days later. Whats fked up is I get a random PMI charge, but my last three deposits in my FT account have not been taken out of my bank account and it been like 45 days ?

How about this for a theory. FTP used some processor. Some smart hacker realized all finances related to poker are shady and processors probably are a little shady and not as sophisticated as "legit" operations. So, they hacked in and stole transaction info. Now, they are stealing from people by running through transactions that are really hard for folks to challenge without shining a light on themselves as using their bank account to fund internet gambling.

My response to FTP
Okay Western Clear and PMI are the same company you gave me PMI's phone number you use this company as a Payment Processor I can't contact their support I did contact my bank have put a stop Payment yet they keep CHARGING me because of FULL TILT POKER I have this Payment Processing company Illegally taking money out of my Bank account you need to get control of your Illegal payment processors and help.


Hi Xxxxx,

Thank you for contacting us.

First allow me to say that I am very sorry to hear of this situation Xxxxx. However we did not authorize this transaction.

In this instance I would reccommend pursuing this matter with your bank for a resolution. I apologize I do not have any further information.

If there's anything else we can help you with, please let us know. We're always here to help.

Regards,

James
Cashier
Full Tilt Poker

Hey guys, new to the forum, but ran into you off of a Google search for this same issue. The search term I used is "PMI Transaction Full Tilt Poker" I think.

I just called PMI using the 888 number I had on the transaction, and a cute-sounding lady told me that there was an error on their side, and that they do processing for many different online retailers and services.

She then got the last 4 digits of my account number (not noted here for privacy) using my first and last names (not noted here again for privacy). Using that, she showed that there would be a credit to my account tomorrow for the 2 times I was billed: 1/28 and 2/23, both for the same dollar amount ($25). She said a customer service rep should have called me by now, and I assured her that I had no missed calls from that number, and that I answer my phone promptly when called.

Luckily, unlike a lot of people on this thread, I do not have a gambling problem nor do I worry about small amounts of money as shown in this post (total of $50). To me, this is disposable income, and does not hurt my bank account in any way.

Just make the phone call to PMI, speak to them in a courteous manner, and I believe they will resolve this issue amicably, if they want to stay in business. Otherwise, I will take my business elsewhere.

Good luck, and keep up the faith, whoever you are.

^ The last thing anybody should do is call PMI and give them any information. Call your bank and dispute the charge with them.

+100000000

Good one you claim to have spoke to a girl yes you did she told you to leave a message, You claim not to worry about small amounts of money yet you felt the need to call.

Not sure how to read your message, since I only speak American English, but I did not leave a message for anyone. I spoke with a customer rep. directly.

I called because I don't want this to be a recurring transaction. It does not put my balance anywhere close to 0, unlike some earlier posts where some girl was complaining that it left her account in an overdraft status with his or her bank.

I have to say that those accussing FT of foul play here are wrong. I was the OP and I still don't believe this had anythng to do with FT. I was charged and I had no deposits for over 18 monts in FT. They may have gotten the information from FT (hacker or otherwise), but NONE of my transactions going back over 2 years (up to where I stopped checking) through FT had anything to do with PMI.

In any case, stop complaining to FT, we know they are not involved, and call your bank and tell them to stop all future transactions form this vendor. You will also get a refund.

Good Luck all.

Oh and to the guy who says he doesn't care about the $50, it's not the dollar amount that people are so worried about. I don't like random companies going into my bank account and taking any amount of money I don't owe, whether it's $1 or $10000.

You use your eyes to read not to speak we aren't on the phone. I'm telling you that the story you wrote is made up because I don't understand the logic behind your post.

PMI and Western Clear is a company Full Tilt Poker use to process deposits so the way they got your bank is if you used Full tilt Poker in the past.

How would a poker processing company get your bank info if you don't play poker?

I'm not accussing FTP of foul play but they need to protect the personal information people give them better FTP uses Western Clear which changed its name after August sometime to PMI to process peoples deposits doesn't matter when you deposited Its been two months sense I've deposited on FTP. Plus FTP was the one that gave me PMI's information with out me asking or telling them that I needed it.

[QUOTE=ilMaKeUfAmOuS;25032250]You use your eyes to read not to speak we aren't on the phone. I'm telling you that the story you wrote is made up because I don't understand the logic behind your post.

My fault regarding "speak" versus "read".

All I'm trying to do here is help you understand that one phone call, that's all. Call the 888 number on the transaction, and depending on what your transaction was, they will assist you in getting your refund. I will let you know when I get my refund (Friday or Monday), as that is what the claims representative told me.

Le Sigh...

I got $100 charge by these guys 30 days ago. My bank reversed it and I ordered a new debt card. Fast forward to today, and I have a new $100 charge. I don't remember ever giving my checking account # to FTP, but maybe I did a million years ago.

Either way, pretty frustrating.

Hello again friends. I am here to update you on the situation at hand here with PMI. This morning, I looked on my cell phone and saw 2 transactions (among others) on my Checking Acct. statement: these two had the message "ACH CREDIT PMI ON 02/25".

Note, that this was a positive amount matching what the company erroneously deducted from my account 2 times.

It looks like they did the right thing, and hopefully they learn from their mistake so they can stay in business successfully.

^^ slutboyjimmy has really tilted me for some reason!

His previous messages, and then this one. My gut is telling me this guy is shady, like works for this company or summat!

I read the thread and maybe missed it but is there a common deposit method used on ftp by the people that are now getting charged multiple times?

Some interesting links:
http://800notes.com/Phone.aspx/1-888-875-8035
http://800notes.com/Phone.aspx/1-888-875-8035/2
http://800notes.com/Phone.aspx/1-888-875-8035/3

Same folks?
http://pmimerchant.com/
http://website.informer.com/pmimerchant.com

This sucks for all involved. I always wondered about giving my account info and SSN to a poker site. Glad I used WU when I deposited, mainly due to the SSN aspect. GL to all that got screwed.

1) Playing poker /= gambling problem

2) People stealing 50 dollars at a time have become millionaires on the backs of hard working honest people

3) Thx for stopping by our little friend fest! Hope to never see you again.

Yeah thought the same thing even after his first post.

"Luckily, unlike a lot of people on this thread, I do not have a gambling problem nor do I worry about small amounts of money as shown in this post (total of $50). To me, this is disposable income, and does not hurt my bank account in any way."

I do not know you, but I do hate you. What a dick.

Well seeing PMI doesn't answer the phone and I've left several messages I'll just let the fraud dept at my bank track them down I bet I wont be the only one that put that claim in. Have a stop payment on all past and future PMI or Western Clear charges so no worries here but will send FTP a **** you email and request a confirmation my banking info is deleted out of my and off there servers.