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Old 06-01-2014, 11:29 AM   #326
yerick27
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

How to join the skype channel? I have about 10k there
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Old 06-02-2014, 04:42 PM   #327
ilovetotilt
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

pokermambo doesn't want to answer emails to me anymore
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Old 06-03-2014, 03:27 AM   #328
fatherconmee
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My Support and LGA do not respond either
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Old 06-04-2014, 05:12 PM   #329
Juho
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

Also got money stuck at goalwin, around 10k. How do i join the skype channel?
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Old 06-06-2014, 06:31 AM   #330
Hood
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

LGA suspends Goalwin's license, demands they cease operation, repay players
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Old 06-06-2014, 10:42 AM   #331
shad0w
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

and what is that mean for players???
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Old 06-06-2014, 11:16 AM   #332
Penders
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

Quote:
Originally Posted by shad0w View Post
and what is that mean for players???
It means that the LGA finally did something and checked Goalgamings accounts for player balances contra what they actually have and suspended their license.

So now follow the steps on LGA's website and pray they have money to pay people, which is highly unlikely
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Old 06-06-2014, 02:06 PM   #333
shad0w
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

i know that but is now any chance that we get our money back??
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Old 06-06-2014, 05:10 PM   #334
KPbICA_KyH
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

We have a small chance, but that's unlikely IMO. Also, GW replied on players complaints that they're not under LGA regulation..
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Old 06-07-2014, 01:01 PM   #335
SemPeR
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

Just submitted my info to LGA and willing to start a new skype group, essentially unmoderated. PM and we'll get it started.

I think it is in everyone's best interests to submit in a timely manner, and write detailed/useful/friendly emails. Be helpful. Understand there's only so much an understaffed govt organization can do to move this stuff along, most of the people with the power to do something won't be the people reading our emails.

I think there's a positive freeroll to just being polite, no raging, and hoping they do something simply because it's really bad business for others licensed under LGA to have this get around.

All that said, if you have a large enough money on there to pursue legal action, might be a good idea to do it in the same manner (professionally).

If any poker news sites are willing to do a story with player testimonials on it, now that LGA has publicly revoked the license, it might be good traffic and cause LGA to realize it's -EV to sweep under the rug, so to speak.

A lot of people were treated terribly, but OGN as a whole is still a viable business and has some trustworthy skins. It would be a shame if all of the honest operators' hard work went to waste because of incidents like this, but most of the damage has already been done for the network's reputation. A lot of players simply decided to never play on any site besides FTP/Stars because of incidents like this.
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Old 06-10-2014, 09:08 PM   #336
Aaachu
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

Good post SemPer, I totally agree. I am new so I can't PM, so if you do start a Skype, PM me to let me know the details. Cheers
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Old 06-10-2014, 09:09 PM   #337
Aaachu
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

Thanks for the link Hood.
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Old 06-11-2014, 10:41 AM   #338
skrotis
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

I'd like to be added to the Skype group. Already sent a PM. Got +16000 euros on Goalwin and have filed an LGA complaint.

Can't a lawyer make a class-action suit and get payed in percentage of money won/received?
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Old 06-12-2014, 07:26 PM   #339
fjbourne
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

Received an email today-

"Dear Player,

We are in the process of collecting and recovering funds owed to us from our 3rd party providers and this has unfortunately caused delays in our ability to timely process withdrawals requests.

In an effort to resolve these matters we would like to inform you that we are in the process of reviewing and completing a final auditing of all the accounts in order to solve pending issues.

Our team is fully committed to help you in this process and the company is fully committed to solve any problem you have encountered in the last few months with that in mind we are willing to offer you any support possible at this stage and we are always available to discuss solutions to these issues.

We kindly ask you to fill out the attached form confirming your pending request and send it to us at support@pokermambo.com.


We deeply appreciate the patience you have shown us and looking forward to cooperate with you to find a resolution in this matter.

Best regards

The PokerMambo Team"

Attached form asks for amounts of deposits, withdrawals and bank information. Based on prior conversations I've had with support if/when they payout I get the feeling they are only going to pay out net deposits
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Old 06-13-2014, 04:18 AM   #340
editke75
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

I hope you will soon be solved payments, this is good news.
But I have not received such an e-mail.
And question how long it will be to pay this much money.
I hope we get at the end of summer, when it would be better even sooner.
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Old 06-13-2014, 08:35 AM   #341
Phobia
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

Goalwin player here I've received similar email from Goalwin support. I guess it's just a matter of time when all of Goalwin/PokerMambo players will recieve them.
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Old 06-13-2014, 06:24 PM   #342
careland
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

Also recieved the same email from Goalwin.

Quote:
Originally Posted by fjbourne View Post
Based on prior conversations I've had with support if/when they payout I get the feeling they are only going to pay out net deposits
That wouldnt solve much (if any) for many of us i think... If you are a winning player you propably just deposited once and a very small amount compared to what you have in the site...
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Old 06-14-2014, 12:12 PM   #343
ChicagoJoey
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

thanks for posting, I haven't checked that email account in forever and would have not seen it


Going to try to cashout again from Muchos as well 1 year after I tried to before and it turned into lost hope, we shall see what happens with that
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Old 06-14-2014, 12:42 PM   #344
doomswitched
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

all my withdrawals at goalwin are canceled. when u try again to withdraw:
"Error. The withdrawal request was not set. Try again."
and what is that http://www.goalwin.it/ that now???
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Old 06-14-2014, 03:15 PM   #345
nydicil
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

@doomswitched

have exactly the same, wrote to support yesterday and no answer.
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Old 06-14-2014, 04:10 PM   #346
marcek84
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

Quote:
Originally Posted by doomswitched View Post
all my withdrawals at goalwin are canceled. when u try again to withdraw:
"Error. The withdrawal request was not set. Try again."
and what is that http://www.goalwin.it/ that now???
same here goalwin
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Old 06-14-2014, 11:28 PM   #347
C Lovett
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

how can amaya buy ongame but won't payout? i dont want to fill out this **** form if they arent even going to pay. this is horse meat
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Old 06-15-2014, 04:45 AM   #348
Pokerman1992
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

Quote:
Originally Posted by doomswitched View Post
all my withdrawals at goalwin are canceled. when u try again to withdraw:
"Error. The withdrawal request was not set. Try again."
and what is that http://www.goalwin.it/ that now???
same here, pokermambo
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Old 06-16-2014, 07:23 AM   #349
doomswitched
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

The Lotteries and Gaming Authority (the ‘Authority’) acknowledges receipt of your complaint. However, from the information available, and as confirmed by Goal Gaming Ltd by means of an email addressed to you, your gameplay was limited to games licensed outside the Maltese jurisdiction.



Goal Gaming Ltd offered and continues to offer games, including poker, licensed in other jurisdictions. Kindly note that the Authority’s remit in assisting players is limited to the games under the licences issued by the Authority to Goal Gaming Ltd.



The Authority remains committed to the continued investigation of the operations of Goal Gaming Ltd, and will take all necessary action pertinent to it at law and assist users playing under games licensed in Malta.
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Old 06-16-2014, 08:12 AM   #350
Megloooo
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Re: ONGAME/Goalwin/PokerMambo Cashout Issues for a long time

^ +1 also received that
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