I wanted to provide some information on general Responsible Gaming circumstances that may arise in the future that could be similar to the following locked thread.
https://forumserver.twoplustwo.com/2...aying-1723148/
I've reached out to TSG Head of Responsible Gaming Jeanne David to request assistance on how best to handle RG issues that come to the boards -- in cases where discussion has reached an impasse and posters may no longer feel qualified to provide assistance that may be needed.
David provided testimony before Michigan lawmakers last year in the capacity of a Responsible Gaming expert -- and is a Certified Addictions Counselor (New York) as well as a poker player. She has been with the company since the mid-2000s.
http://www.starsgroup.com/press-cent...gaming-expands
In cases where a poster has an issue with a land-based casino or otherwise divulges jurisdiction, some of the posters here including myself are willing to look up the relevant info and post links/phone numbers so the individual may communicate with qualified professionals.
In cases where jurisdiction is unclear, Jeanne David referred me to the following webpage to share in cases where posters' knowledge and resources here may be exhausted.
https://www.pokerstars.com/about/res...aming/#/over18
Below is a list of regional resources published on that webpage, although there are more jurisdictions than I've included here.
For the USA – the best place to seek assistance is https://www.ncpgambling.org/
These are the helpline numbers:
Call 1-800-522-4700
Chat ncpgambling.org/chat
Text 1-800-522-4700
They will provide a treatment program in the state where the player is seeking help.
For Canada The RGC has a website and
https://www.responsiblegambling.org/get-help
and a link where a player can find a treatment provider by clicking on this link: https://www.responsiblegambling.org/...-your-province
For the rest of the world, if there is no specified treatment provider in the list above, Gambling Therapy is a UK organization that provides help worldwide: https://www.gamblingtherapy.org/
I bring this up since the OP of that locked thread also posted in the Pennsylvania Self-Exclusion discussion thread in NVG a few days ago, and Responsible Gaming communications are being closely monitored by regulators in a number of areas around the world.
I initiated the contact without realizing that the original thread had been closed (poor follow-up research on my part), but since I've already received the relevant info I was asking for I figured I'd post it here in case it may help in the future.
-David
DISCLOSURE: I am not an employee of TSG or any other poker operator, but do publish content on affiliate websites that promote PokerStars.