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Official FTP Relaunch Thread (OP updated October 26, 2012) Official FTP Relaunch Thread (OP updated October 26, 2012)

10-01-2012 , 12:35 PM
Grunchers asking already answered questions ITT
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-01-2012 , 01:26 PM
Quote:
Originally Posted by AlphaScorpii
Will there be deposit/withdraw option for Moneybookers (Skrill)?
Although the answer is probably yes as Skrill and Pokerstars are partners, it's still a valid question as Skrill pulled out of FTP a couple of months after BF.

Quote:
Originally Posted by triplej2688
Are you guys prepared for server overload? I assume most people are going to sign it on nov 6th to get there money? Whats the turn around time to withdraw the money for US players?
I'm guessing they open on the 4th (sunday) or the 5th to avoid any issues and to respect the "have money available for customers" DOJ deadline.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-01-2012 , 01:30 PM
Quote:
Originally Posted by ChiddyBang
probably a stupid question but if they are on the same server when stars goes down will ftp also be down?
Do you really think that a billion dollar company is using just one server... My guess is that they have a full-proof fault tolerant system....but hey, that`s just me...
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-01-2012 , 01:48 PM
Quote:
Originally Posted by AlphaScorpii
Will there be deposit/withdraw option for Moneybookers (Skrill)?
I post my naked picture, at the same time holding letter «I LOVE AlphaScorpii», on the 2p2, if FTP dont have a Skrill (Moneybookers) deposit/withdraw option

EDIT: if there are gays in new FTP managment, and they read this post, probably then they turn off MB/Skrill option to see naked pic of mine but I doubt it
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-01-2012 , 02:18 PM
Quote:
Originally Posted by FDSaussure
Are you actually just ****ing trolling us? How can anyone with the reading comprehension skills of even a small child be asking that question in this thread still.



Is the issue that the account isn't in your name?
No the issue is this

"Hello,

Unfortunately, we have still not receive the documents we re- requested in our last email to you. The following document(s) need to be sent:"

(thats verbatim, as in yes the sentence was written that badly, with spelling mistakes (not sure how you can re-request something in a first email??!! not that i got that email anyway...trust me i looked))

looks like its been written by a 5 year old, with no mention of my name or my username on full tilt and when i asked for some sort of proof that this was a legitimate email i.e whats my username or address, and since they have my email you must have those details, they just kept repeating for about 3/4 emails "hello, as stated previously full tilt requests the information to verify your account" and we went round in circles for a few emails until eventually a correspondent said "if you dont wish to send the verification documents then you will not be able to access your account until you do"

Is it just me?? because im not about to send verification documents which is all anyone would need for identity fraud to verify an account which has more in it than most peoples bank accounts?!
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-01-2012 , 02:23 PM
Quote:
Originally Posted by andyg2001
I think it was only sent to non U.S players with 3k+ in their account. Or it may have been 3.5k I forget.
This. I got peanuts on there and got no email.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-01-2012 , 02:39 PM
has there been questions of who will be the faces of FTP now?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-01-2012 , 03:05 PM
Quote:
Originally Posted by PokerHughes
No the issue is this

"Hello,

Unfortunately, we have still not receive the documents we re- requested in our last email to you. The following document(s) need to be sent:"

(thats verbatim, as in yes the sentence was written that badly, with spelling mistakes (not sure how you can re-request something in a first email??!! not that i got that email anyway...trust me i looked))

looks like its been written by a 5 year old, with no mention of my name or my username on full tilt and when i asked for some sort of proof that this was a legitimate email i.e whats my username or address, and since they have my email you must have those details, they just kept repeating for about 3/4 emails "hello, as stated previously full tilt requests the information to verify your account" and we went round in circles for a few emails until eventually a correspondent said "if you dont wish to send the verification documents then you will not be able to access your account until you do"

Is it just me?? because im not about to send verification documents which is all anyone would need for identity fraud to verify an account which has more in it than most peoples bank accounts?!
Check the reply address in the email properties to see if it's replying to the legitimate FTP email address.

Safest thing to do is email FTP directly at support@fulltiltpoker.com

It wouldn't surprise me if people are sending out phishing emails...
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-01-2012 , 03:07 PM
Quote:
Originally Posted by PokerHughes
No the issue is this

"Hello,

Unfortunately, we have still not receive the documents we re- requested in our last email to you. The following document(s) need to be sent:"

(thats verbatim, as in yes the sentence was written that badly, with spelling mistakes (not sure how you can re-request something in a first email??!! not that i got that email anyway...trust me i looked))

looks like its been written by a 5 year old, with no mention of my name or my username on full tilt and when i asked for some sort of proof that this was a legitimate email i.e whats my username or address, and since they have my email you must have those details, they just kept repeating for about 3/4 emails "hello, as stated previously full tilt requests the information to verify your account" and we went round in circles for a few emails until eventually a correspondent said "if you dont wish to send the verification documents then you will not be able to access your account until you do"

Is it just me?? because im not about to send verification documents which is all anyone would need for identity fraud to verify an account which has more in it than most peoples bank accounts?!
Poker sites always use your user name so you know its them contacting you. If the letter you received doesn t have it, the I would suggest not answering it. Or if indoubt, forward it to FTP using a email address from there site
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-01-2012 , 03:11 PM
Quote:
Originally Posted by GuiGui_88


I'm guessing they open on the 4th (sunday) or the 5th to avoid any issues and to respect the "have money available for customers" DOJ deadline.
The OP was from the US and thought the servers might crash when the US players login to withdraw thier money.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 03:27 AM
There will be no "crash" when FTP comes back online, and the date of sunday the 4th of november sounds perfect as a calculated estimation.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 04:16 AM
Quote:
"Hello,

Unfortunately, we have still not receive the documents we re- requested in our last email to you. The following document(s) need to be sent:"
Sounds like a phishing email. Here's a copy of the real one:



The first blacked out line is the person's Full Tilt screen name. After "Dear" the person's real name is blacked out.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 04:22 AM
I should add the email came directly from support@fulltiltpoker.com
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 07:13 AM
Any thoughts on having special "deuce seven" tables? Players who win a hand with 72 win an extra 5bb from every player at the table.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 07:39 AM
Quote:
Originally Posted by Cuzco
I should add the email came directly from support@fulltiltpoker.com
so did this email which is why i am cautious. and want a phone number or an email from Shyam directly.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 08:00 AM
Quote:
Originally Posted by PokerHughes
No the issue is this

"Hello,

Unfortunately, we have still not receive the documents we re- requested in our last email to you. The following document(s) need to be sent:"

(thats verbatim, as in yes the sentence was written that badly, with spelling mistakes (not sure how you can re-request something in a first email??!! not that i got that email anyway...trust me i looked))

looks like its been written by a 5 year old, with no mention of my name or my username on full tilt and when i asked for some sort of proof that this was a legitimate email i.e whats my username or address, and since they have my email you must have those details, they just kept repeating for about 3/4 emails "hello, as stated previously full tilt requests the information to verify your account" and we went round in circles for a few emails until eventually a correspondent said "if you dont wish to send the verification documents then you will not be able to access your account until you do"

Is it just me?? because im not about to send verification documents which is all anyone would need for identity fraud to verify an account which has more in it than most peoples bank accounts?!
I got the same email as you - also the 1st email I've recieved from full tilt - but I got it into an email address I only used with full tilt (I use a different email address for every poker site). The reply address was support@fulltiltpoker.com and after sending my documents, I got a "documents verified" email back in about 30 minutes. So I think it's safe to say it's not a fishing email, just very incompetent people at work.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 09:47 AM
more then likely they had to get as many CSR's as possible to help with the accounts. Perhaps some are less fleunt in english then others.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 10:56 AM
Quote:
I got the same email as you - also the 1st email I've recieved from full tilt - but I got it into an email address I only used with full tilt (I use a different email address for every poker site). The reply address was support@fulltiltpoker.com and after sending my documents, I got a "documents verified" email back in about 30 minutes. So I think it's safe to say it's not a fishing email, just very incompetent people at work.
The email I posted above was sent to a player in Latin America with 5 figures stuck on Full Tilt Poker. They sent in their documents a week ago and have not yet received any kind of replay from support@fulltiltpoker.com.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 11:43 AM
When I got an email reqesting documents from Full Tilt. The email included my full name and my FT screen name. If you got an email that did not contain this imformation It may be a fake fishing email.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 12:28 PM
I have ~250k FTP points. What's my play?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 02:26 PM
Quote:
Originally Posted by dude113
I have ~250k FTP points. What's my play?
Buy loads of hoodies once the store re-opens.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-02-2012 , 04:53 PM
Now u has gus hansen as a new sponsored pro.

It would look good on ftp if they would have a danish license.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-03-2012 , 11:30 AM
Quote:
Originally Posted by dude113
I have ~250k FTP points. What's my play?
Wait it out as I am sure you are not alone.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-03-2012 , 11:39 AM
inb4 I will miss the launch because of unverified account
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-03-2012 , 11:51 AM
Quote:
Originally Posted by dude113
I have ~250k FTP points. What's my play?
save for a car, drive it for 1km, and sell it
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote

      
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