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Official FTP Relaunch Thread (OP updated October 26, 2012) Official FTP Relaunch Thread (OP updated October 26, 2012)

09-04-2012 , 11:15 AM
Quote:
Originally Posted by overround
I haven't a clue what my user/table name was nor what email address I used to register my account about 3 years ago.

How do I find this out?
Its the email account where you will get the FTP announcement that they are reopeing... check this thread to see when everyone else receives it

Last edited by Eldorian; 09-04-2012 at 11:26 AM.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 12:26 PM
Shyam,

Hi, thank you for helping to eliminate some of the unknowns for us and trying to improve the site.

I hope you can do some of us a favor. For those of us pro's or serious part timers who somehow got "tagged" and don't get rakeback, playing on full tilt is either hard to stomach or just avoided.

Could you imagine being a high volume customer and forever paying 27% more for the same service? Personally i went from being a super high volume FT player to a guy who played a very limited schedule there after finding out about rakeback.

I just hope you can convey to those setting things up how big of a factor rakeback is to the high volume users. If you play enough, paying 27% extra is just too significant given all the other sites available these days. I don't know how many, but they will gain quite a few high volume users that they had lost because of this issue.

I'm writing this because i once LOVED playing on FT and i hope i can feel good doing so again with the new ownership.

Thank you,
Brian
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 01:28 PM
Quote:
Originally Posted by AKSharky
Shyam,

Hi, thank you for helping to eliminate some of the unknowns for us and trying to improve the site.

I hope you can do some of us a favor. For those of us pro's or serious part timers who somehow got "tagged" and don't get rakeback, playing on full tilt is either hard to stomach or just avoided.

Could you imagine being a high volume customer and forever paying 27% more for the same service? Personally i went from being a super high volume FT player to a guy who played a very limited schedule there after finding out about rakeback.

I just hope you can convey to those setting things up how big of a factor rakeback is to the high volume users. If you play enough, paying 27% extra is just too significant given all the other sites available these days. I don't know how many, but they will gain quite a few high volume users that they had lost because of this issue.

I'm writing this because i once LOVED playing on FT and i hope i can feel good doing so again with the new ownership.

Thank you,
Brian
+100000000000
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 01:39 PM
Quote:
Originally Posted by Bgrind09
+100000000000
+100000000001
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 02:54 PM
I hope this relaunch is worth the wait.
Its taking forever
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 03:00 PM
Quote:
Originally Posted by aiminglow
+100000000001
Sorry almost forgot

+100000000002
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 03:04 PM
Quote:
Originally Posted by Kcannon
Will players that have re-located outside of the US and are playing on stars have to go through the whole process of getting verified again, or will FTP be able to use the verification that Stars used to let us on?
+ 1,000,000,000
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 04:16 PM
Quote:
Will players that have re-located outside of the US and are playing on stars have to go through the whole process of getting verified again, or will FTP be able to use the verification that Stars used to let us on?
Since the sites will be operated separately, it seems likely you'll have to do it again. However it shouldn't be that difficult if you already did it with Stars. Just find the emails you sent them and forward them to Full Tilt w/ the same attachments etc...
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 04:17 PM
Has there been any information released about how they plan to handle rakeback?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 04:51 PM
Quote:
Originally Posted by AKSharky

Could you imagine being a high volume customer and forever paying 27% more for the same service? Personally i went from being a super high volume FT player to a guy who played a very limited schedule there after finding out about rakeback.
In case you don't get rakeback I'm sure you'll get an invite to PokerStars as compensation.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 05:22 PM
Quote:
Originally Posted by AKSharky
Could you imagine being a high volume customer and forever paying 27% more for the same service?
Yes. That's how it works in all sorts of industries, not just online poker.

There are probably multiple things that you pay for regularly that others get a lot cheaper and also things that other people pay a lot more for.

With rakeback its just really obvious. It's not so obvious with clothes, food, electronics or your cell phone bill, but it's still there.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 05:56 PM
Quote:
Originally Posted by SumNewb
Yes. That's how it works in all sorts of industries, not just online poker.

There are probably multiple things that you pay for regularly that others get a lot cheaper and also things that other people pay a lot more for.

With rakeback its just really obvious. It's not so obvious with clothes, food, electronics or your cell phone bill, but it's still there.
What AKSharky is saying is the way FTP setup its loyalty program didn't make sense. From a business perspective the objectives of a loyalty program are:

1. To increase consumption (playing volume) - get the player to play more
2. To increase retention - reduce the risk the player leaves for another provider

PokerStars understands this - their loyalty program is designed perfectly. FTP on the other hand rewarded some players and not others regardless of whether or not they played more or remained loyal to FTP.

We can all expect that PokerStars will fix this.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 06:09 PM
Not that I want to defend the third party rake sites but I guess I am showing part of the problem. Say you signed up by clicking a link to a third party site that gave you a better deposit bonus. Unknown to you of course, the third party ( we will call AMC) would make rake, all of it everytime you played. Of course you did not understand it at the time. The problem is FTP as part of a bunsness plan, promise sites like AMC rake for every player they brought in. FTP just can't cancel that years later, they gave their word.

Now if you were not connected to a third a party for rake, then they should arrange for you to get rakeback.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 06:13 PM
can you reinvent the 'kofek'-glitch for some time?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 06:30 PM
Wat?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 07:31 PM
Quote:
Originally Posted by DavidNB
Not that I want to defend the third party rake sites but I guess I am showing part of the problem. Say you signed up by clicking a link to a third party site that gave you a better deposit bonus. Unknown to you of course, the third party ( we will call AMC) would make rake, all of it everytime you played. Of course you did not understand it at the time. The problem is FTP as part of a bunsness plan, promise sites like AMC rake for every player they brought in. FTP just can't cancel that years later, they gave their word.

Now if you were not connected to a third a party for rake, then they should arrange for you to get rakeback.
This is all well and good but??, what about the person that inadvertently signed up through a third party four years ago and receives NOTHING from them. In fact, FTP would never even tell the person who she signed up for. Hence, she has only played two weeks at FTP and quit when she found out no-rake back nor who the third party was/is.
That is not fair. If you are not going to get rakeback or anything else then the player should have an opportunity to negotiate with the third party. Personally I think they throw out all third party rake back companies and start over. Make it the same for everyone. Oh, I did get rakeback from FTP but still think it should be the same for everyone, depending on play, whatever their loyalty program will be.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 07:47 PM
I could easily be mistaken, but I don't think the new FTP has any obligation to continue any of its agreements with third party sites, rakeback or anything else. Stars only "bought" assets of FTP from the DOJ.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 08:08 PM
Quote:
Originally Posted by M.C.Escher
can you reinvent the 'kofek'-glitch for some time?
You got a warning if you wrote kofek in the chat on FTP.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 08:33 PM
Quote:
Originally Posted by poorolrich
This is all well and good but??, what about the person that inadvertently signed up through a third party four years ago and receives NOTHING from them. In fact, FTP would never even tell the person who she signed up for. Hence, she has only played two weeks at FTP and quit when she found out no-rake back nor who the third party was/is.
That is not fair. If you are not going to get rakeback or anything else then the player should have an opportunity to negotiate with the third party. Personally I think they throw out all third party rake back companies and start over. Make it the same for everyone. Oh, I did get rakeback from FTP but still think it should be the same for everyone, depending on play, whatever their loyalty program will be.
It's not 'inadvertent' that they signed up through them any more than it is 'inadvertent' that you heard about 2+2 from wherever you heard about it (friend, magazine article, another sites etc). The effect of affiliates might be invisible to most players but Stars and FTP understand it completely. They are enormously important.

Those affiliate sites spend a lot of money on marketing, development etc to attract players and send them to poker sites - the reason they do this is for the affiliate commissions. If you take away the reward, you also remove a lot of players from the poker economy - including tons of fish (!!!).

The new FTP is going to need affiliates more than ever - Stars has the opportunity to make them all very loyal partners for life or mortal enemies for life, depending how they play this. Even though it might not suit your rakeback situation perfectly, you should be hoping Stars makes the smart decision, for the overall benefit of the FTP player pool.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 08:49 PM
Quote:
Originally Posted by SumNewb
or mortal enemies for life
LOL Any affiliate that does not suck on the teet of Stars/FTP will die. With 97%+ market share they have all the power now. They OWN the affiliates.

In any acquisition a big part of the synergy comes from applying the best practice across both companies. In this case that means taking the best parts of the Stars player loyalty program and applying it to FTP (where the past model didn't make business sense and pissed off a lot of heavy users).
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 09:08 PM
Quote:
Originally Posted by aiminglow
LOL Any affiliate that does not suck on the teet of Stars/FTP will die. With 97%+ market share they have all the power now. They OWN the affiliates.

In any acquisition a big part of the synergy comes from applying the best practice across both companies. In this case that means taking the best parts of the Stars player loyalty program and applying it to FTP (where the past model didn't make business sense and pissed off a lot of heavy users).
Stars' loyalty program and FTP's rakeback program are basically identical for the affiliates. With Stars the affiliates actually earn more as a % of total rake.

As I said, Stars understands the value affiliates bring to the table - even though that value is invisible to the average player.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-04-2012 , 11:08 PM
Quote:
Originally Posted by SumNewb
Stars' loyalty program and FTP's rakeback program are basically identical for the affiliates. With Stars the affiliates actually earn more as a % of total rake.

As I said, Stars understands the value affiliates bring to the table - even though that value is invisible to the average player.
Which is why FTP will continue to honour all the past affilates
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-05-2012 , 01:24 AM
Quote:
Originally Posted by HankZata40
Good question, I forgot I had my own table. Either give us our table back or refund us w/ FTP's (converted from IM medals) we paid to get the table.
Tables are in the software and I doubt thats a concern. Pretty sure they will just keep them.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-05-2012 , 03:03 AM
Quote:
Originally Posted by waster73
You got a warning if you wrote kofek in the chat on FTP.
Who would ever type that word in anyway?
The only thing i typed in the chatbox was "Why dont you EVER fold, russian?"
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
09-05-2012 , 03:41 AM
its a word that the ftp auto filter tagged as inappropriate
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote

      
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