Quote:
Originally Posted by moremore
GamingFoSho, are you 100% sure You didnt get IronMan MY Bonus?
No, I'm not sure... that's the problam ATM. I have been told via email that I do have one; Quote "After reviewing your account we can confirm that you have an active Iron Man Mid-Year bonus." However when I follow their instructions to the Mid-Year bonus page it says I don't qualify. And now they are no longer responding to my emails to clearify.
All and all, I'm pretty happy being back on FTP and understand there is bound to be issues with the relaunch. But after 15 months of ambiguity regarding when, if or how much of my money will be returned to me by Full tilt, in my opinion, FTP should have avioded at all costs, creating a new ambiguous situation regarding when, if or how much money I wll recieve from them in the form of a bonus.
A simple stock email to former US players who deposit funds expaining themselves over the last 15 months, outlining a welcome back package, apologizing for the last 15 months and thanking me for returning as a client and asking for patience with the relaunch would have gone a long way. Instead it's been business as usual except my money is no longer in the account and my rakeback is gone, and that has rubbed me the wrong way. I guess it could be worse. I had my new address verified almost immediately, and some people can't even get a response.