Official FTP Relaunch Thread (OP updated October 26, 2012) - Page 127 - Poker News

Logged in yesterday using password and pin, password change didn't work so skipped that like everyone else. Balance was correct and included rakeback that was owed.

Played a couple of hyper turbos and some 2-7 cash in play money. Looks good to go to me.

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11-01-2012 , 12:43 PM

#3153

buckyohare1985

adept

Join Date: Nov 2008 Posts: 1,155

Quote:

Originally Posted by Allinnet

Anyone else not getting a response from support@fulltiltpoker.com? I've written 6 times to them since launch yesterday. When I try to login I get an error message saying that I need to get manually verified due to security reasons. I have sent all asked documents, but no answer what so ever? Very frustrating - wanna see if my BR is still intact...

Its people like you that are creating a slow response time for the rest of us. Please just give them time, they have 5 days to respond

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11-01-2012 , 01:00 PM

#3154

Burnss

Pooh-Bah

Join Date: Feb 2012 Posts: 4,539

might be dumb question and already asked (if so i apologise)

does the first deposit bonus count for the first time you transfer from stars to FTP? if not, pretty annoying having to withdraw from stars, waiting a few days to then deposit back on FTP

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11-01-2012 , 01:00 PM

#3155

b4ldo

newbie

Join Date: Aug 2012 Posts: 27

i can confirm the ratio: 3,25:1

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11-01-2012 , 01:26 PM

#3156

ben_coy

enthusiast

Join Date: Aug 2008 Posts: 57

Quote:

Originally Posted by tractorboy

What? I can't seem to do that. I'm in the UK too now and have updated addresses...Downloaded FT off .com site and if I click "pair account", I get told that this isn't available until real money play commences on the 6th!

Did you update your address from US to UK? I've been emailing support about that for a while but haven't been able to update my address yet.

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11-01-2012 , 01:27 PM

#3157

colomo

enthusiast

Join Date: Sep 2010 Posts: 93

What do I have to do if "forgot my password" thing doesnt work.. I've tried every email I had and software says it doesnt match my player-id. Can I e-mail somewhere or?

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11-01-2012 , 01:42 PM

#3158

Alcorel

journeyman

Join Date: Mar 2010 Posts: 210

For you guys that are having trouble with the temp password, don't forget that your username is your EMAIL ADDRESS, and not the username. Login with your email, it worked for me

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11-01-2012 , 01:48 PM

#3159

MadeAVillian

banned

Join Date: Sep 2012 Posts: 64

FTP not yet supported by windows 8...When will this be fixed?

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11-01-2012 , 01:57 PM

#3160

Anomalia

enthusiast

Join Date: Dec 2008 Posts: 68

Quote:

Originally Posted by Reaper421

Zero if you have an account on both already...............

Actually no, your wrong.

I had relocated for the third or fourth time in past two years and today stars support just asked me to open up a new account, they will transfer over all the ongoing bonuses etc and just delete the old account. I dunno why they asked me to do that, but i dont mind.

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11-01-2012 , 02:00 PM

#3161

Allinnet

stranger

Join Date: Nov 2012 Posts: 3

Quote:

Originally Posted by buckyohare1985

Its people like you that are creating a slow response time for the rest of us. Please just give them time, they have 5 days to respond

Its their job to answer our mails!! I was verified several weeks ago, so I guess its just a formality - why not just act and get going!! How hard can it be?!? I know you dont have a clue but its not funny to have a large five fig amount on the line!

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11-01-2012 , 02:09 PM

#3162

GizYaChips

old hand

Join Date: Dec 2011 Posts: 1,873

Never received an email, but I simple downloaded and logged in > changed password > entered card details as security check and then I was able to see my account as if nothing changed.

It seemed too easy? Am I now verified?

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11-01-2012 , 03:19 PM

#3163

Shaunnxs

newbie

Join Date: Nov 2012 Posts: 18

Well so far so good,managed to log into my account and reset my password and Sync up my Full Tilt account with my stars account with no issues at all,fingers crossed!!!.

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11-01-2012 , 03:29 PM

#3164

Omniheart

Carpal \'Tunnel

Join Date: Jun 2006 Posts: 6,539

i am not able to remember my password or my email link to the account. how is support helping people out with that? like what would i need to give support to obtain my email to the account?

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11-01-2012 , 03:29 PM

#3165

Madjohnny

veteran

Join Date: Jul 2007 Posts: 2,390

Quote:

Originally Posted by Allinnet

wow 6 e-mails in a span of 24 hours. Just chill, the site isn't even open yet for real money play.
No wonder they are delayed if their e-mail is being spammed this hard.

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11-01-2012 , 03:32 PM

#3166

krisss

stranger

Join Date: Dec 2010 Posts: 5

I read that some of you also had problems with temporary passwords. I have gotten 4 different temporary already but none of them works. So can someody who had similar problem,but can log in now, help me?

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11-01-2012 , 03:32 PM

#3167

SetPT

enthusiast

Join Date: Feb 2011 Posts: 65

Quote:

Originally Posted by MadeAVillian

FTP not yet supported by windows 8...When will this be fixed?

I've W8 and i dont have any problems with the software.

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11-01-2012 , 03:38 PM

#3168

QJQJ

grinder

Join Date: Jun 2009 Posts: 535

If youve forgotten your password its just tough buzzy bees tbh.
Just wait it out until they sort you out like youve been told!!

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11-01-2012 , 03:56 PM

#3169

ZFC

grinder

Join Date: Mar 2011 Posts: 470

Quote:

Originally Posted by krisss

Ask support. They may require you to send them some documents for ID verification but don't wait for their confirmation. Just try again in a couple of hours with your latest temp. password. That worked for me.

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11-01-2012 , 04:21 PM

#3170

realsheesha

veteran

Join Date: Apr 2009 Posts: 2,296

whooo hooo i can't believe it

my sweet monies back in my arms

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11-01-2012 , 04:38 PM

#3171

CLS63AMG

enthusiast

Join Date: Oct 2012 Posts: 64

Couldn't provide them with the exact details they required to validate account but I improvised and now have access! Thank you FTP. I can't wait to cash the **** out

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11-01-2012 , 04:42 PM

#3172

KiloMan468

journeyman

Join Date: Jul 2012 Posts: 212

Does anyone have the download link for mac? can someone pm it to me, please?

All I get on the website is: "FullTiltPoker.com is coming soon. Please return on Wednesday, October 31st to download the software."