Pessimistic rant incoming...
To some extent, Stars can't really do anything about the impending 'robot takeover' even if it wanted to. The technology exists; the technology makes money; regulators cannot keep pace with the technology; honest customers get shafted. The Stars PR team
might pay lip-service to worried customers, to soothe their fears, but it is - and always has been - in Pokerstars' best interest to encourage high volume play, whether its by legit supernova grinders, or by bots, because liquidity => rake => profit.
For an analogy, look at the way that
bots control the financial markets, with around 80% of stock-trading being automated by algorithms. In 2010, a trader operating a botnet from his spare bedroom triggered a 9%
flash crash of the Dow Jones Industrial Average, wiping a trillion dollars off the value of US companies in half an hour. It took the regulators five years before they banned "spoofing bots" and brought charges against the botter (as if locking up one little guy solves the entire botting problem!), but other forms of
high frequency trading remain perfectly legal. Indeed, for the 2% of HFT companies that account for over 70% of all trading volume, and the stock exchanges that benefit from their action, it's an extremely lucrative business. (One of the biggest legal HFT companies is even called
Tradebot ffs). Good luck competing with that if you're trying to make money from stocks and shares in your spare time.
Botting isn't going to go away. It's only going to get more extreme, as it's the fastest way to move money from the plebs to the people at the top of the money pyramid.
To slightly misquote a famous line from Orwell's '1984': If you want a vision of the future, imagine a bot stamping on a human face - forever.