Quote:
Originally Posted by emebot
a lot of companies / managers undervalue customer experience in 2023 sadly :/
What does that have to do with 2023?
If anything, because of exposure / public pressure it's significantly more likely that he's getting something now than it would have been 10+ years ago.
Because it looks like a lot of people who comment on the issue aren't very familiar with live poker tournaments, I'd like to reiterate:
Players/dealers missing split pots is something that has happened before and will happen again. It shouldn't happen, but it does. Ultimately, at least most of the time, if the mistake goes unnoticed before the start of the next hand, the disadvantaged player is out of luck. No matter if it's a 100 chip pot in level 1 or a bust out at the final table.
The TDA rules list a number of player responsibilities. "Knowing the rules" is one of them.