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Old 07-11-2018, 06:55 PM   #1
buddahchild
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Incident at Flamingo 1/1 PLO

Posting a copy of the email I sent this afternoon to mbickford@ceasers.com

My name is Andrew Everett and I'm requesting that an instance that took place at the Flamingo Casino gets further review.

On the morning of July 11th between the hours of 3am and 5am I was playing in the 1/1 PLO game that has been running regularly during the series. Leading up to the incident I had been playing 2/4 limit holdem that day as well as 1/2 no limit while waiting for the PLO game to start. It's my first time in Vegas and have been at the Flamingo on somewhat of a regular basis mostly playing the PLO games.

On this particular night I had lost some money before the PLO game started and started winning once PLO got going. I had around $500 in my stack before I decided to take a break around 3:30am. I'm not 100% sure about the exact time but I know it was between 3am & 4am maybe slightly after 4... Either way I was away from the table for approximately 30 minutes... When I returned I continued playing as everything was normal and got involved in a pot where I went all in on the turn for around $375... After I won the pot I stacked the chips and immediately noticed something was wrong... I now had 4 green chips worth $25 each instead of the 8 green chips that I had when I took a break... My suspicion is that the $100 in 4 green chips was stolen from my stack from 1 of 3 players who were at the table... A female who was on my left in seat 6, a male on my right in seat 4 or a different male who was in seat 3, they all seemed to be friends and I had never met them prior to this night but they seemed like trouble.

I immediately brought this issue up to the dealer at the time and the poker room supervisor at the time who's name is Aaron... Aaron then claimed to contact security to look at the cameras in which I was waiting for the review of footage... in the mean time he told me he had contacted someone that would help him with some sort of ruling on the issue in which I was told by Aaron to go look for the players in question that they were playing craps and to try to retrieve the money for them while waiting for footage... I did not comply with searching for the players as this seems like by far the most unprofessional thing to do... I waited for him to watch the footage and he relayed to me that I did not have 8 green chips that I only had 4 that he doesn't know if I lost them in a pot previously or if I miscounted my chips and that I couldn't watch any of the footage... I asked if we could look at the footage leading up to this and that if I wanted further review I would have to contact his supervisor and that is why I am now emailing you...

Obviously this is a huge issue. Leading up to this incident I would never feel the need to stay at the table in a means to protect my chips in a regulated casino with cameras watching players every move. To say that the casino is not reliable for such an incident totally goes against the integrity of the games being offered and the establishment as a whole. People come from all around the world to enjoy themselves at Vegas casinos and if they don't feel protected in incidents such as this then what is the point of such establishments being offered.

I will be in Vegas for another month and await your response.

Regards,

Andrew Everett
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Old 07-11-2018, 06:58 PM   #2
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Re: Incident at Flamingo 1/1 PLO

probably should have been in bed sleeping
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Old 07-11-2018, 07:01 PM   #3
Dominic
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Re: Incident at Flamingo 1/1 PLO

yeah, that $100 is gone. It's your responsibility to protect your chips. Why anyone would leave the table for longer than a bathroom break is beyond me.
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Old 07-11-2018, 07:01 PM   #4
PTLou
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Re: Incident at Flamingo 1/1 PLO

I'd like to apologize in advance on behalf of NVG for whats bout to happen ITT.
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Old 07-11-2018, 07:05 PM   #5
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Re: Incident at Flamingo 1/1 PLO

Quote:
Originally Posted by Dominic View Post
yeah, that $100 is gone. It's your responsibility to protect your chips. Why anyone would leave the table for longer than a bathroom break is beyond me.
I feel bad for the OP but I agree with the above that 30 minutes is too long, even 5 minutes is a small risk in a card room where you don't know all the regs.

In your local card room the regs will police each other more, so 5 minutes is only a tiny risk, but I still wouldn't leave my stack for 30 minutes, cos they is poker players.
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Old 07-11-2018, 07:05 PM   #6
buddahchild
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Re: Incident at Flamingo 1/1 PLO

I see it as a $100 lesson but the integrity of regulated establishments is very much in play here in my eyes...
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Old 07-11-2018, 07:07 PM   #7
zizek
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Re: Incident at Flamingo 1/1 PLO

In before Allen Kessler bumps this thread in the year 2023 declaring it "unbelievable".
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Old 07-11-2018, 07:07 PM   #8
Bonomo's ears
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Re: Incident at Flamingo 1/1 PLO

You were in seat 5 and the dealer saw nothing? In 9-handed Flamingo PLO it must be the only seat they have constantly in sight?
Seat 2 or 8 I can kind of understand
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Old 07-11-2018, 07:09 PM   #9
Mason Malmuth
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Re: Incident at Flamingo 1/1 PLO

You should contact The Nevada Gambling Commission at:

http://gaming.nv.gov/index.aspx?page=3

Then under "I Want to ..." click on "File an Interactive (Online) Gaming Complaint" and take it from there.

Best wishes,
Mason
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Old 07-11-2018, 07:09 PM   #10
buddahchild
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Re: Incident at Flamingo 1/1 PLO

Quote:
Originally Posted by Bonomo's ears View Post
You were in seat 5 and the dealer saw nothing? In 9-handed Flamingo PLO it must be the only seat they have constantly in sight?
Seat 2 or 8 I can kind of understand
Dealer at the time said nothing other than the eyes in the sky will tell all...
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Old 07-11-2018, 07:12 PM   #11
buddahchild
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Re: Incident at Flamingo 1/1 PLO

Quote:
Originally Posted by Mason Malmuth View Post
You should contact The Nevada Gambling Commission at:

http://gaming.nv.gov/index.aspx?page=3

Then under "I Want to ..." click on "File an Interactive (Online) Gaming Complaint" and take it from there.

Best wishes,
Mason
Thanks Mason
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Old 07-11-2018, 07:52 PM   #12
Howard Beale
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Re: Incident at Flamingo 1/1 PLO

Is it at all plausible that a manager would tell a player to go to the craps table and ask for his money back? If that actually happened it'd rank right up at the top w/ the best of the 'wtf did I just hear?' list.
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Old 07-11-2018, 07:59 PM   #13
ProbablyDrawinDead
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Re: Incident at Flamingo 1/1 PLO

Quote:
Originally Posted by Dominic View Post
yeah, that $100 is gone. It's your responsibility to protect your chips. Why anyone would leave the table for longer than a bathroom break is beyond me.
Well Iím not sure where you play, but everywhere I play itís pretty common for someone to take a half hour break thatís grinding long sessions, to use the bathroom, grab some food, smoke a cigarette, etc...
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Old 07-11-2018, 08:01 PM   #14
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Re: Incident at Flamingo 1/1 PLO

Imho I doubt you've been ripped off, if the footage was reviewed and nobody touched your stack the more likely scenario is you miscounted your chips.

I've always trusted leaving large sums of chips on a poker table at casinos for any length of time because those cameras don't miss anything.
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Old 07-11-2018, 08:07 PM   #15
ProbablyDrawinDead
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Re: Incident at Flamingo 1/1 PLO

Quote:
Originally Posted by Dominic View Post
yeah, that $100 is gone. It's your responsibility to protect your chips. Why anyone would leave the table for longer than a bathroom break is beyond me.
And why should it ever be your responsibility to guard your chips in a regulated casino with cameras and security? I donít care if Iíve been gone 12 hours. Whenever the hell I come back I should have the same amount I left with. No question about it. Thatís like blaming a rape victim cause she was dressed too sluttty lol.
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Old 07-11-2018, 08:07 PM   #16
Me2theEV
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Re: Incident at Flamingo 1/1 PLO

I think the casino should be liable here.
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Old 07-11-2018, 08:08 PM   #17
inmyrav
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Re: Incident at Flamingo 1/1 PLO

What? I don't see it as a ripoff, too obvious. But if you want to move forward, double check that email addy.
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Old 07-11-2018, 08:10 PM   #18
e1cnr
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Re: Incident at Flamingo 1/1 PLO

don't they rotate dealers every 20 minutes or so?
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Old 07-11-2018, 08:14 PM   #19
Howard Treesong
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Re: Incident at Flamingo 1/1 PLO

Were the 25 dollar chips on the top or bottom of your stack? I routinely put large-denomination chips at the bottom of my stack when I get up to take a break.
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Old 07-11-2018, 08:21 PM   #20
buddahchild
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Re: Incident at Flamingo 1/1 PLO

Quote:
Originally Posted by Howard Beale View Post
Is it at all plausible that a manager would tell a player to go to the craps table and ask for his money back? If that actually happened it'd rank right up at the top w/ the best of the 'wtf did I just hear?' list.
Exactly what I was thinking

Quote:
Originally Posted by ProbablyDrawinDead View Post
Well Iím not sure where you play, but everywhere I play itís pretty common for someone to take a half hour break thatís grinding long sessions, to use the bathroom, grab some food, smoke a cigarette, etc...
Thank you... thought this was fairly standard/common
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Old 07-11-2018, 08:36 PM   #21
buddahchild
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Re: Incident at Flamingo 1/1 PLO

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Originally Posted by patriots View Post
probably should have been in bed sleeping
Irrelevant

Quote:
Originally Posted by SolarAU View Post
Imho I doubt you've been ripped off, if the footage was reviewed and nobody touched your stack the more likely scenario is you miscounted your chips. I've always trusted leaving large sums of chips on a poker table at casinos for any length of time because those cameras don't miss anything.
Your opinion is appreciated

Quote:
Originally Posted by Me2theEV View Post
I think the casino should be liable here.
Agreed... fair gaming

Quote:
Originally Posted by Howard Treesong View Post
Were the 25 dollar chips on the top or bottom of your stack? I routinely put large-denomination chips at the bottom of my stack when I get up to take a break.
Top of stack... I'm mostly an online player new to day in day out play in a regulated casino... I won't make this "mistake" again in the future.
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Old 07-11-2018, 08:54 PM   #22
patriots
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Re: Incident at Flamingo 1/1 PLO

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Originally Posted by buddahchild View Post
You were here ? Level ? True story ? I took a beat or two while having the stones

settle down..dude was tired nobody stole his chips..not thread worthy
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Old 07-11-2018, 08:54 PM   #23
illdonk
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Re: Incident at Flamingo 1/1 PLO

Quote:
Originally Posted by Howard Beale View Post
Is it at all plausible that a manager would tell a player to go to the craps table and ask for his money back? If that actually happened it'd rank right up at the top w/ the best of the 'wtf did I just hear?' list.
ĒWhile we pretend to check the footage, why donít you head to the craps table and start accusing people of stealing from you? Maybe it will work itself out.Ē
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Old 07-11-2018, 09:14 PM   #24
Sameerald
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Re: Incident at Flamingo 1/1 PLO

Typically when I go to eat, I ask for a play over box to cover my chips.
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Old 07-11-2018, 09:21 PM   #25
buddahchild
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Re: Incident at Flamingo 1/1 PLO

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Originally Posted by patriots View Post
settle down..dude was tired nobody stole his chips..not thread worthy
Haha okay bro... thanks for your participation... I was tired but I was very coherent and not playing many hands... your comments are not worthy.
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