I hope you used much better grammar and punctuation in your actual letter than you did in your OP.

Poker room manager said, and I quote, "I have good news and I have bad news.. good news is we're looking at the footage, bad news is even if money was stolen off your stack we can't be liable for the chips... If we were responsible for your chips we'd have players use covers for their stacks when they go to take a break."

That was the exact email... I'm not an English major and I'm emailing and posting from my phone while at the table trying to solve an issue... if better punctuation would get me my money back I would've taken more time with it or if punctuation reflects the level of my concern here I'd do the same... punctuation is besides the point!

I don't want to see you in this thread anymore. Go away.

where I play people routinely time there departure, usually to eat, so they have the max time away without being picked up (about 1.25 hours)

OP

I didn't read the following but I believe this is a similar situation as yours.
You may find it of interest.

https://forumserver.twoplustwo.com/2...d-loss-954681/

What the poker room manager said to you is flat out wrong. However, they have to have proof that your chips were stolen. So if the film shows that, you should get your money back. But, and here's the problem, it doesn't mean the camera was pointed at your table, or even if it was at your table, it doesn't mean they can see your chip stack. But if it's clear that chips were taken from your stack, then the poker room is responsible, and this person should know that.

Best wishes,
Mason

Thanks Mason ^

Thank you

mbickford@ceasers.com
sorry email undeliverable
try xxx@cAEsars.com

And Mason is right contact NGC they will respond quickly. From what I understand as I have seen it happen at Bellagio the casino is NOT responsible for chips you left unattended at table.
Good luck

I spelled it wrong in OP but I did spell it correctly in the email I sent. As already mentioned ITT my punctuation is not always precise.

Cheers

A little ea going on on that email rather than ae. Romans, geez.

not saying they did or didnt steal $100 but the last thing a sane person would do is stay in a casino that they stole from someone at

"Retrieve the money". A little street justice at The Flamingo. Great advice Aaron. lol.

I guess you've never seen those Dumb Criminals videos.

Andrew, you just learned a cheap lesson. ANYTIME you are gambling ANYWHERE you have to look out for yourself! I have seen it all in my lifetime and you absolutely can get ripped off in a casino, even a big one. I've been cold decked, shorted when cashing out, had a bust out dealer brought in when I was card counting at 21, and been the recipient of some of the worst hometown decisions ever. Be on your guard at all times! That's the best advice i can give you.

Who said they stayed in the casino? I remember, while having a cigarette near the poker room (15 feet away) after taking a break and before I went to sit back down to play, seeing the male and female in question walking around together near the table games area, not really thinking much of the two, I looked back and they were gone. I sat back down to play and within 5-10 minutes of dragging the next pot I was involved in, which was an all in, that something was wrong. I informed the dealer immediately, I said something along the lines of, "I know I had 8 green chips before I went on break and I don't see 8 green chips now"... thinking they got misplaced in the pot in some way, in which he replied that he wasn't sure and that I needed to talk to Aaron... A player in seat 1 said, "I thought I remember you having 8 greens and that it looked wrong."

As far as I know once they seen me they made a point to gtfo after they played craps with my hundred...

After talking to Aaron briefly he said to wait around for a little while that he was going to make some calls... He then gave me the good news bad news scenario and said to wait longer for the cameras to be checked.. He then claimed to watch the footage and claimed to be 100% certain that I only had 4 green chips in my stack... I said to him can we back up the footage and watch the whole scenario play out because I'm 100% certain that I had 8 green chips in my stack at some point... He then said he can't let me see the footage and that I'd have to contact the email I provided ITT for further review and that it might take a while to review and that even if they find that someone took my chips that all they can do is ban them and not return the money...

Sorry if I'm repeating myself in some spots here but this situation is a little bit frustrating... I'm a good person and I want what is right...

Anyways, I'm getting ready to file the complaint to the gaming commission...

I agree and am viewing it in that way while also doing what is right which is one making this public and two not rolling over like a #$%@! about it...

Trust no one and watch your back at all times when gambling...

Learn the hard way at an affordable rate & I'll survive...

The thieving happening is one thing and the way it's been handled thus far is another thing...

Not sure if you directed me correctly Mason...

Here all I see to select is wsop.com or realgaming.com

Perhaps I'm not in the loop here...

Mason's link works for me.

http://gaming.nv.gov/index.aspx?page=3

Nevada Gaming Commission.

Make it a habit to take pics of your stacks on breaks. Tourneys or cash. Mistakes and scummy things happen all the time. Need to protect yourself and always have some sort of proof. It only takes 1 second.

I did not read thru the thread, but I don't think this incident was "Interactive (Online).

This is complete bull crap and the casino should definitely be held responsible....its super fishy that they will not allow him to review the footage (obviously there is something to hide)...why would anyone want to play poker at a casino where there chips are not protected? Makes no sense and I hope this gets solved Andrew, you are a good guy!

When you sat back down, how did you not notice you were 4 green short if they were on the top of your stack?

Well... I was tired, it was around 4am and had been playing since noon the day before. With that said one could easily argue that I miscounted my chips but I know I had 8 greens... I remember winning them and remember shuffling them around... when I came back to continue my session no where in my mind was I weary of chips being stolen so I continued playing as if everything was as I left it... the mind can play tricks on us in that sort of way sometimes... again the same argument can be made for the other side that I never had 8 greens or that I lost the missing 4 in a hand but again I know what I had and realized in within minutes of continuing the session.

If you are playing PLO and you went all-in on the turn for around $375, then it is more likely you began the hand with around $500 instead of $400. Did you play many hands before the hand in question? You say that it was 5-10 minutes, which in some PLO games might be 2-3 hands. Had you won more money after returning from your break? How much did your stack fluctuate?

How many dealers were at your table after returning from your break? If more than one, is it possible that the previous one exchanged four greens for a stack of red to tidy up the rack? Or could that have happened just before you took a break? Are you sure that you had eight green chips right before you left, or just that you had eight green chips at some point before you left? Are there normally greens in the rack at the Flamingo?

I have been at a table (in a different state) where chips were stolen from a player. I was told that even if it was a matter that went to some sort of trial, the evidence would be presented as photos and not video, as no one gets to watch that. So, I am not surprised that they refused to let you see any footage.

My habit is to break down my chips at regular intervals, so that there is a clear record of how much I have, if cameras are recording. I make certain to do this before I leave the table for any reason. I always count my money when I'm sittin' at the table.