Posting a copy of the email I sent this afternoon to
mbickford@ceasers.com
My name is Andrew Everett and I'm requesting that an instance that took place at the Flamingo Casino gets further review.
On the morning of July 11th between the hours of 3am and 5am I was playing in the 1/1 PLO game that has been running regularly during the series. Leading up to the incident I had been playing 2/4 limit holdem that day as well as 1/2 no limit while waiting for the PLO game to start. It's my first time in Vegas and have been at the Flamingo on somewhat of a regular basis mostly playing the PLO games.
On this particular night I had lost some money before the PLO game started and started winning once PLO got going. I had around $500 in my stack before I decided to take a break around 3:30am. I'm not 100% sure about the exact time but I know it was between 3am & 4am maybe slightly after 4... Either way I was away from the table for approximately 30 minutes... When I returned I continued playing as everything was normal and got involved in a pot where I went all in on the turn for around $375... After I won the pot I stacked the chips and immediately noticed something was wrong... I now had 4 green chips worth $25 each instead of the 8 green chips that I had when I took a break... My suspicion is that the $100 in 4 green chips was stolen from my stack from 1 of 3 players who were at the table... A female who was on my left in seat 6, a male on my right in seat 4 or a different male who was in seat 3, they all seemed to be friends and I had never met them prior to this night but they seemed like trouble.
I immediately brought this issue up to the dealer at the time and the poker room supervisor at the time who's name is Aaron... Aaron then claimed to contact security to look at the cameras in which I was waiting for the review of footage... in the mean time he told me he had contacted someone that would help him with some sort of ruling on the issue in which I was told by Aaron to go look for the players in question that they were playing craps and to try to retrieve the money for them while waiting for footage... I did not comply with searching for the players as this seems like by far the most unprofessional thing to do... I waited for him to watch the footage and he relayed to me that I did not have 8 green chips that I only had 4 that he doesn't know if I lost them in a pot previously or if I miscounted my chips and that I couldn't watch any of the footage... I asked if we could look at the footage leading up to this and that if I wanted further review I would have to contact his supervisor and that is why I am now emailing you...
Obviously this is a huge issue. Leading up to this incident I would never feel the need to stay at the table in a means to protect my chips in a regulated casino with cameras watching players every move. To say that the casino is not reliable for such an incident totally goes against the integrity of the games being offered and the establishment as a whole. People come from all around the world to enjoy themselves at Vegas casinos and if they don't feel protected in incidents such as this then what is the point of such establishments being offered.
I will be in Vegas for another month and await your response.
Regards,
Andrew Everett
