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I had money stolen from my room at EPT/Hilton Malta I had money stolen from my room at EPT/Hilton Malta

04-06-2015 , 06:32 PM
If I'm travelling the world playing big poker tournies and carrying lots of ££££ is it so difficult to invest in a camera in your room?
I had money stolen from my room at EPT/Hilton Malta Quote
04-06-2015 , 09:11 PM
Quote:
Originally Posted by UpHillBothWays
Very simple solution here.

So my solution has been to split up the money and hide it in things like inside suitcase pockets in socks or undershirts. So if the cleaning people were to steal it, they'd have to literally open y suitcase and fish around etc etc. while this is not a safe, we know safes can be opened. I think it's less likely to have cleaning ladies snoop around inside people's suitcases on the off chance they find some money. Another example is inside my bag I had a box from buying Pepto bismal. I put 4k of my roll in there and put it under a bunch of clothes in my closed and locked suitcase. That to me seems less risky than the safe. The conditional probability of the lady breaking my suitcase lock, finding and opening the box and taking the money seems far fetched. But who knows.
Yeah. Housekeeping would never be tempted to look through your things:

https://www.youtube.com/watch?v=oulbBdmGH8o
I had money stolen from my room at EPT/Hilton Malta Quote
04-07-2015 , 04:09 AM
Quote:
Originally Posted by Jigsaw
Yeah. Housekeeping would never be tempted to look through your things:

https://www.youtube.com/watch?v=oulbBdmGH8o
Well that's scary. Even though this specific lady was way more interested in the laptop and tablet for some reason, she did open/check the luggage (for all of 5 seconds). I keep my suitcase locked though but anyways I guess this is an argument for keeping $ in the safe.
I had money stolen from my room at EPT/Hilton Malta Quote
04-07-2015 , 05:44 AM
And this surprises you all!!!?

It happens in almost all hotels where poker-tourneys are held, only most never report it or make it known.

It is to be expected[sad but true] poker-player are known to carry cash/laptops/expensive phones/tablets so they are targets of thief's.

Just leave none of those things in your rooms, there are safes, and you walk by them every time you go to or come from your room, so what is the trouble?,

And laptops/tablets/phones are worth just as much as cash, they can put spyware on them, steal your passwords and usernames, just as good as cash these days.

So by leaving any of these things in your room is asking for trouble, there are no excuses for doing this, period.
I had money stolen from my room at EPT/Hilton Malta Quote
04-07-2015 , 08:26 AM
Quote:
Originally Posted by UpHillBothWays
Well that's scary. Even though this specific lady was way more interested in the laptop and tablet for some reason, she did open/check the luggage (for all of 5 seconds). I keep my suitcase locked though but anyways I guess this is an argument for keeping $ in the safe.
Yes. Keeping a suitcase locked is such a great way to protect the contents.

I had money stolen from my room at EPT/Hilton Malta Quote
04-07-2015 , 08:36 AM
Yeah, surprise you cant trust 100% of the hotel staff. Not a big surprise. Be smarter next time, this was your lesson.
I had money stolen from my room at EPT/Hilton Malta Quote
04-07-2015 , 03:23 PM
I usually like to carry my money on me (for the exact reason of op's story and maids/whoever stealing) but if not I always just find the most obscure place in the room to stash away my money. Like a place they would never need to clean/look into unless they were absolutely picking the room apart in the search for money. Sometimes ill even use the safe with like 100 bucks in it but in reality the rest of my money will be in whatever spot ive found in the room.

Sucks this happened but why just leave the money laying out on a silver platter? Not saying its your fault in anyway but just seems a bit foolish no?
I had money stolen from my room at EPT/Hilton Malta Quote
04-07-2015 , 05:56 PM
Quote:
Originally Posted by OurSurveySays
The amount stolen was less than €1000 but substantial money to anybody. If this was a normal customer and not a poker player I'm sure they would be going crazy.
What exactly are they supposed to do?

There's no evidence either way and it's your word vs their cleaning person word.

So what should they do?

Refund you based on the amount you said was there? Fire of one or both of their cleaning people?

I don't think they can reasonably be expected to do either.

And while it sucks that this happened to you it's pretty much just a bummer and life lesson.
I had money stolen from my room at EPT/Hilton Malta Quote
04-07-2015 , 06:10 PM
Quote:
Originally Posted by Zpaceman
Amazed at many responses here: a crime is a crime irrespective of how easy OP made it for the thief. If I was OP I would continue to push it harder with Hilton and go up the chain if not getting satisfaction.

I travel a lot and I am careful with leaving valuables in my room, even when using the DND sign. Recently my $200 electric toothbrush went missing: the hotel manager knew exactly who had been in my room and asked them for an explanation. The cleaner incredulously claimed that it must have got caught up in the towels and thrown into the laundry. When I said that I was 100% certain that my property had been misappropriated, the manager pretty quickly agreed to compensate me. I also believe the manager was smart enough to fire the dishonest cleaner, although I can't be sure.

The point is to be firm with the hotel until you get satisfaction.
I'm just going to point out here that there is at least a 1% chance your toothbrush accidentally got in the trash or laundry while the hard working cleaning person was doing their job and you got a min wage person fired.

Personally I would've sucked it up and moved on. Karma and all that.

Also what kind of person steals a $200 toothbrush? I doubt there's a market for used toothbrushes on the black market.... I'm going higher than 1% it was an accident.
I had money stolen from my room at EPT/Hilton Malta Quote
04-07-2015 , 07:32 PM
OP = confirmed poker superstar now
http://www.highstakesdb.com/5672-new...ept-hotel.aspx
I had money stolen from my room at EPT/Hilton Malta Quote
04-07-2015 , 08:13 PM
Quote:
Originally Posted by OurSurveySays
and ate their €4 kit Kat crunches!!
You can buy a multi pack of 4 kit kat crunches for £1 in Poundland.

They stole from you in so many ways :*(
I had money stolen from my room at EPT/Hilton Malta Quote
04-07-2015 , 08:32 PM
Money left out in the open on a bedside table can easily be thought to be a housekeeping tip, because who would be so stupid to leave it just sitting in the open like that if they intended to see it again. And tips of that size are not uncommon for Big Ballers €4 Kit Kat, 5+ massages, €10 beers like the OP.

Last edited by TheFly; 04-07-2015 at 08:53 PM.
I had money stolen from my room at EPT/Hilton Malta Quote
04-07-2015 , 09:15 PM
Maybe the security guys have a split on the cash and they protect them if they can.
I had money stolen from my room at EPT/Hilton Malta Quote
04-08-2015 , 11:16 AM
Quote:
Originally Posted by OBizz
What exactly are they supposed to do?
What would they do if a famous movie star was staying there and had a £1,000,000 necklace stolen? They would be straight on the phone to the police. They will have a set protocol to follow when theft takes place and it's obvious that they are discriminating against Pads as he is a poker player and therefore not taking it seriously/following protocol.

Pads shouldn't have to phone the police - the hotel should.
I had money stolen from my room at EPT/Hilton Malta Quote
04-08-2015 , 11:43 AM
Quote:
Originally Posted by NoSurprises
What would they do if a famous movie star was staying there and had a £1,000,000 necklace stolen? They would be straight on the phone to the police. They will have a set protocol to follow when theft takes place and it's obvious that they are discriminating against Pads as he is a poker player and therefore not taking it seriously/following protocol.

Pads shouldn't have to phone the police - the hotel should.
Good point. If a £1,000,000 necklace was stolen, the movie star would have proof she owned it in the first place, it would be insured, and the police would have photos of the necklace so if they got lucky and found the thief w/necklace there would be no question, it was the right necklace.

How does any of this apply to a handful of cash? You can't just claim a wad of cash went missing and expect to be reimbursed by a third party. If that were possible, it would be the most common scam on earth.

Last edited by Uh*Oh; 04-08-2015 at 12:05 PM.
I had money stolen from my room at EPT/Hilton Malta Quote
04-08-2015 , 12:20 PM
Quote:
Originally Posted by Uh*Oh
Good point. If a £1,000,000 necklace was stolen, the movie star would have proof she owned it in the first place, it would be insured, and the police would have photos of the necklace so if they got lucky and found the thief w/necklace there would be no question, it was the right necklace.

How does any of this apply to a handful of cash? You can't just claim a wad of cash went missing and expect to be reimbursed by a third party. If that were possible, it would be the most common scam on earth.
I don't think I claimed anyone should be reimbursed - though in this case it is clear he should be (see next paragraph). I am claiming that everyone deserves to be taken seriously, no matter the monetary value of the crime. What is wrong here is not that Pads has not been reimbursed but that they refused to take him seriously. They don't even report the crime to the police. Are you saying that just because the necklace is insured and they have a picture of it that the police should be called but if it's money that is stolen it should be ignored just in case it's a scam? That's before we even get in to how many insurance scams take place each year over items you claim are photographed and insured....

The hotel in question has a number of flaws in their system. They sent cleaners in even though they were explicitly told by the customer they were not needed. That constitutes unauthorised access to the customers room and therefore OP has a claim against the hotel. OP has every right to ask what the cleaners were doing in his room without his permission. Cleaning him out, obviously.
I had money stolen from my room at EPT/Hilton Malta Quote
04-08-2015 , 12:34 PM
Quote:
Originally Posted by NoSurprises
...What is wrong here is not that Pads has not been reimbursed but that they refused to take him seriously. They don't even report the crime to the police. Are you saying that just because the necklace is insured and they have a picture of it that the police should be called but if it's money that is stolen it should be ignored just in case it's a scam?...
No, I'm saying there's no way to prove he left the money next to his bed in the first place. Or maybe he picked it up on his way out of his room and forgot. Or anything, including making the story up or a hotel employee stole it.

He's certainly free to file a police report, but don't expect them to devote much time to it because there's no proof of a crime. If there's something identifiable like a necklace, then if the necklace is found on a perp, the necklace can be returned to the owner. And why would you expect the hotel to call the police if the supposed victim didn't bother?

Last edited by Uh*Oh; 04-08-2015 at 12:58 PM.
I had money stolen from my room at EPT/Hilton Malta Quote
04-08-2015 , 01:04 PM
Quote:
Originally Posted by NoSurprises
What would they do if a famous movie star was staying there and had a £1,000,000 necklace stolen? They would be straight on the phone to the police. They will have a set protocol to follow when theft takes place and it's obvious that they are discriminating against Pads as he is a poker player and therefore not taking it seriously/following protocol.

Pads shouldn't have to phone the police - the hotel should.
You realize if someone stole a million pound necklace there would be a decent chance the police could do something?

It's probably unique, they could search the maids residence, they would need to sell it etc... same for a huge sum of cash like a million pounds.

For a thousand pounds in cash there is nothing the police could do about it. It is one person's word against that of another.

Look - I'm not saying it doesn't suck. It does. But having a thousand bucks stolen is the equivalent of having your car parked on the street and someone scratches it or smashes a window. Your chances of catching who did it are zero. Suck it up and move on.
I had money stolen from my room at EPT/Hilton Malta Quote
04-08-2015 , 01:41 PM
Quote:
Originally Posted by Uh*Oh
No, I'm saying there's no way to prove he left the money next to his bed in the first place. There's no proof of a crime, what don't you understand about this?
There doesn't need to be proof of a crime for it to be reported.

I'll tell you why it should be reported to the police so that you can understand a little better.

Imagine OP is the 50th guest this month to have money stolen out of his room. 50 times money is taken from hotel rooms yet the police don't know a thing about it because it goes "unreported".

Now let's turn things around a little and do the sensible thing here - everytime money is stolen, report it to the police. It doesn't take Miss Marple or Sherlock Holmes to work out that the Hilton have a huge problem with theft given that's the 50th report this month. Even the most detectively challenged policeman will join the dots and see that the Hilton needs to be investigated.

It's like anything in life. Reporting bugs on holdem manager. Reporting bugs on pokerstars software. Reporting theft from your hotel room. It should always go reported. You don't need "proof".
I had money stolen from my room at EPT/Hilton Malta Quote
04-08-2015 , 01:46 PM
Quote:
Originally Posted by OBizz
You realize if someone stole a million pound necklace there would be a decent chance the police could do something?

It's probably unique, they could search the maids residence, they would need to sell it etc... same for a huge sum of cash like a million pounds.

For a thousand pounds in cash there is nothing the police could do about it. It is one person's word against that of another.

Look - I'm not saying it doesn't suck. It does. But having a thousand bucks stolen is the equivalent of having your car parked on the street and someone scratches it or smashes a window. Your chances of catching who did it are zero. Suck it up and move on.
As I said to the other poster who wants his proof, what if this isn't a one off? What if the cleaners regularly take money? How will they ever know if the security is so lax and they refuse to ring the police on your behalf?

Notice how you want the police to check the maids residence for the necklace. If their is a pattern of stealing from guests then they can do exactly the same thing. If the maid who is being paid $5 an hour has a wardrobe full of designer dresses with the tags still on with a drawer full of receipts then she has some explaining to do.

Sucking it up and moving on is what allows people to continue to commit crimes day in day out.
I had money stolen from my room at EPT/Hilton Malta Quote
04-08-2015 , 02:13 PM
Sorry about that OP. They just don't pay us enough. Next time keep your cash with you. First day on the job our boss told us

"I know it sucks, but what can you do? Gotta steal that money!"
I had money stolen from my room at EPT/Hilton Malta Quote
04-08-2015 , 02:46 PM
Quote:
Originally Posted by NoSurprises
There doesn't need to be proof of a crime for it to be reported. You don't need "proof".
Nobody said you need proof to report it to the police you dolt. That's not the issue. Go ahead and report it, but don't hold your breath waiting for results. You need proof to prosecute somebody. You need proof to recover the money. With no proof of crime, no prosecution or recovery is possible. IMO, most police and most insurance adjusters would inwardly roll their eyes at this story.

And if you think the hotel is responsible, don't depend on the hotel to call the police dummy, call them yourself.

Last edited by Uh*Oh; 04-08-2015 at 03:10 PM.
I had money stolen from my room at EPT/Hilton Malta Quote
04-08-2015 , 02:51 PM
Under and over on OP finding money in jeans pocket a couple of days later?

silence
deafening
I had money stolen from my room at EPT/Hilton Malta Quote

      
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