Quote:
Originally Posted by ibutterfly
this is the response i get.
Hello,
Please be advised that all players who may have been effected on the site have been given refunds already. If you have not received anything, this means you were not involved in the matters regarding the refunds. Our team has gone through everygame and refunded every player that was involved. And again if you have not received anything on this matter, you were not involved in the games that were refunded. We're sorry for this inconvenience.
Please let us know if you require any assistance.
Best regards,
Shawn
UltimateBet ~ Security Department
'The Ultimate Poker Experience'
if anyone has any access to a database please check the screenname ibutterfly if i get anything refunded i will give 10% to whoever helps, or to the charity of their choice.
I believe I played with you ibutterfly.... when I contacted support asking for HHs they replied....
"This email is to inform you that your case has been forwarded to our upper management in order for them to review it. Unfortunately, due to the complexity of this whole issue, it might take some time before we can get back to you with an answer, but we will try to do it as soon as possible."
If the new management is gonna be transparent why not start now?