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Old 05-25-2017, 05:22 AM   #51
NerdSuperfly
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Re: Five reasons to not play on Party Poker

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Originally Posted by Chuck Bass View Post
1) Their support is terrible. It's ridiculous. 2-3 week response times, they are completely clueless about everything, etc. It's impossible to get help with the simplest issues without knowing someone "inside". I had some fairly big issues with them, and I got everything fixed (and reimbursed fair and square) with the help of one of their ambassadors and Colette on twitter. Before this I spent over a month without even getting a response to my email, and it seems for your average Joe getting the situation fixed would've been near impossible. They really need to hire more competent people in manager roles and better/more ground level support staff.
after almost like 10 years, i logged into my old account. totally messed up, b/c no infos Name, Address, et cetera left. contacted support and begged to forward to security (since i don't use my old email AND live in another country) so i can sort things out.

always got 'auto reply' like "email not in system". my last attempt was an uppercase sentence, that they should read the damn email. obviously got similar reply ... won't bother any more, since i rarely play anyway ... but yeah, that's a leak.
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Old 05-25-2017, 06:04 AM   #52
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Re: Five reasons to not play on Party Poker

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Originally Posted by raidalot View Post
This is all good to hear and I hope will happen in practice. I've noticed Party has been stepping up recently in tournaments with good guarantees and range, especially high buyins (eg Powerfest SHR had excellent guarantee and numbers). Software is better than it was and the new rakeback scheme looks great for players doing decent volume. There's definitely further to go though after the group neglected poker for several years. More repair work needs to be done in customer service (apparently) and software.

This is the most important part:
We need a site to compete with Stars and stop them using their monopoly to abuse players at every turn (rake, rakeback, currency exchange, promotions, rake-trap formats, ....). Party is showing the determination and investment to do that and deserves our support along the way. If they succeed in taking significant market share from Stars then it is the players who will be the big winners. Remember the days when party, stars and tilt used to compete for our custom?
very good point
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Old 05-25-2017, 03:48 PM   #53
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Re: Five reasons to not play on Party Poker

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Originally Posted by MilkMan View Post
Restricting HUDs on cash tables does not reduce cheating, it very obviously increases it for two reasons.

1) Because HUDs have been ubiquitous for pros for so long, many people will find a workaround (a much greater number than would normally "cheat" with prohibited 3rd party software). The playing field is now more unequal than ever.

2) The playing community, which in the past has been at the forefront of detection, is now hamstrung in its ability to spot bot-rings, collusion and other kinds of cheating.

Of course strictly speaking I'm sure Party does not "allow" cheating but what good is that if you enact policies that inherently increase the amount of cheating?
If Party doesn't allow you to download HHs in a way that HM/PT can analyse then ignore me, but point two is ignoring the fact that it is the databases that allow people to detect bots - not the ability for said databases to display everything down to your opponent's inside leg measurement in real time while you play against them.
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Old 05-25-2017, 03:52 PM   #54
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Re: Five reasons to not play on Party Poker

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Originally Posted by sixfour View Post
If Party doesn't allow you to download HHs in a way that HM/PT can analyse then ignore me, but point two is ignoring the fact that it is the databases that allow people to detect bots - not the ability for said databases to display everything down to your opponent's inside leg measurement in real time while you play against them.
It doesn't.

I've always thought the anon hand history decision was made to overcome the fact that players were finding a lot of bots, rather than the site. Solution was to take away the ability of players to find them then claim they'd increased their security so bots would be found by them (for a change ). It can't be great for business when players were finding so many bots.
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Old 05-25-2017, 03:57 PM   #55
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Re: Five reasons to not play on Party Poker

I should also add I found it very shady that there were never any refunds when these bots were discovered during the time I played on the site until they announced the change to anon hand histories. Suddenly they also announced refunds would be distributed and it just seemed like a PR move to reduce some of the criticism they were receiving. I asked on the Party support thread a couple of times why no refunds had been given before and why the decision had been made at the same time as the changes but never got an explanation.
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Old 05-25-2017, 04:35 PM   #56
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Re: Five reasons to not play on Party Poker

I stopped playing on there when this happened to me:


11. INACTIVE ACCOUNT FEES AND ABANDONMENT OF ACCOUNTS

11.1. If You do not access Your Account by 'logging on' to Your Account using Your Account name and password and either (i) place a cash wager or bet via the Facilities, or (ii) enter a tournament with a cash entry fee via the Gaming Facilities, or (iii) play a raked hand via the Gaming Facilities, or (iv) make a deposit as applicable, for any consecutive period of 180 days, then after those 180 days (the 'Grace Period') Your Account (and any related account with any ESP) will be deemed 'Inactive'.

11.2. Once Your Account has been deemed Inactive We will be entitled to charge You an administrative fee (the 'Inactive Account Fee'). We may deduct an amount up to the Inactive Account Fee amount from Your Account Balance on the day following the end of the Grace Period and then every thirty (30) days thereafter in accordance with the Inactive Account Fee Schedule.


Inactive fee €5.00 EUR*

Note: All fees and charges are subject to change from time to time.

As set out in Clause 11 (Inactive Account Fees) of the Terms and Conditions of Use, the Inactive Account Fee is a monthly administrative charge that is deducted from your account balance if your account is inactive for more than 180 days.

The Inactive Account Fee will be deducted from your account balance on the day following the (end of the) 180-day grace period (i.e., day 181) and then every thirty (30) days thereafter if your account remains inactive.

For example: If your account is inactive for seven (7) months, then you will have to pay a €5.00 EUR* charge at the end of the 180-day grace period (day 181) and then every thirty (30) days thereafter if your account remains inactive.

The Inactive Account Fee will automatically be deducted from your account balance by us on the day following the end of the 180-day grace period (day 181) and then every thirty (30) days thereafter (provided your account remains inactive).

If your account balance is zero and there is no money in your account then no deduction will be made.



You are sat on all the unplayed money getting interest anyway, just not sure how this 'administrative fee' is justified
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Old 05-25-2017, 04:55 PM   #57
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Re: Five reasons to not play on Party Poker

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Originally Posted by neomorf View Post
just a fast response to Patrick

Expired points is simply money grab whatever you want to tell us about it. It's pretty clear that Party can see how many inactive accounts are there and with how many points. And don't forget someone like OP who just unaware of the changes. Those ppl didn't need shiny discounts, they needed the normal, promised value of their points.

Software bugs happened to me a few times as well, costing me few hundred bucks at the very least. Claiming that you haven't heard of it therefore it should not exist is pretty funny. 15 skype groups obv cover every single party regs lol...

Not to mention that banning HUD and not being able to enforce it just again... pretty bad to say the least. Cheating is almost required if you don't want to lose to cheaters.
I randomly messaged a couple friends the day before the point change over in case they hadn't redeemed. One of them rescued over $3k worth of points due to my message.

I'm very happy that Party is trying to become a great site again but things like this really make me question their true intentions.
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Old 05-25-2017, 05:40 PM   #58
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Re: Five reasons to not play on Party Poker

partypoker has always been very sketchy to me, ive avoided it like the plague. I mean maybe its changed since early days, kinda of like how negatively changed stars has become. but if they have gotten better who knows maybe id look back into it.
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Old 05-25-2017, 05:42 PM   #59
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Re: Five reasons to not play on Party Poker

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Originally Posted by Thrash370 View Post
I randomly messaged a couple friends the day before the point change over in case they hadn't redeemed. One of them rescued over $3k worth of points due to my message.

I'm very happy that Party is trying to become a great site again but things like this really make me question their true intentions.
Why were they leaving spare points lying around at the risk of devaluing/disappearing completely? That's a very careless thing to do.
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Old 05-25-2017, 06:24 PM   #60
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Re: Five reasons to not play on Party Poker

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Originally Posted by MultiTabling View Post
Why were they leaving spare points lying around at the risk of devaluing/disappearing completely? That's a very careless thing to do.
Why should they not be able to leave points in their account? Why should these points ever expire or start to be reduced? If this was any less than a money grab, every single point would've been converted by Party into money.
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Old 05-25-2017, 07:33 PM   #61
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Re: Five reasons to not play on Party Poker

Btw just so people realise this kind of money grab is a very deliberate accountancy strategy that allows a business to eliminate X amount in liabilities from the balance sheet- player points do appear within the books as a cost - looks pretty good on a balance sheet to have a few100k in liabilities to dissappear overnight.

4. No reimbursement for disconnects on their end

On this point everytime there has been a server malfunction the party website says it is functioning perfectly. I think it's a deliberate strategy to avoid any payouts for disconnections.
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Old 05-25-2017, 07:48 PM   #62
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Re: Five reasons to not play on Party Poker

Would love to get the lowdown on why there are endemic problems with the staff at Party. Guy said years ago on twoplustwo they had to take unqualified staff on as Gibraltar is not exactly the most attractive location to work.

Btw I asked whether effective rakeback is capped at 40% but they don't know - there may be additional promos from time to time or there may not - who knows!
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Old 05-25-2017, 10:51 PM   #63
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Re: Five reasons to not play on Party Poker

I think party is definitely making huge strides but I agree with everything said about support.
The worst part for me is when they promise a call or email back and it never happens. Must be super annoying for recreational players who rely on Party Support being efficient when they are clearly not.
So many matters probably get left because players can't be bothered to chase up the issues i'm never return to the site again
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Old 05-26-2017, 06:10 AM   #64
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Re: Five reasons to not play on Party Poker

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Originally Posted by SJM_ View Post
I see the hypers and full table sngs are back.
Lol. So they probably removed them a few days before their money grab so people couldn't convert their points on them and instead had to play their Sit & Go HERO where the rake is higher and the payout in these is an absolute joke. I played about 30 of them, hit one 6x, one 10x and the rest was 2x and 4x. Remember that these SNGs are 4-max and with a bounty on one person. Probably wasn't even possible to hit the jackpot during this time.

Rooting so hard for RIO poker.
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Old 05-26-2017, 07:55 AM   #65
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Re: Five reasons to not play on Party Poker

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Originally Posted by Mixgrill View Post
Party Poker is a shady, greedy and dishonest poker site that condones cheating, doesn't give a damn about its customers and outright takes their money.
Is this any different from any other online poker site in the entire history of online poker, lol?
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Old 05-26-2017, 10:56 AM   #66
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Re: Five reasons to not play on Party Poker

So let me get this straight:

After 5 years of not one good change for poker ONE COMPANY finally steps up and says: here, 40% rakeback and we gonna start ****ing w Stars.

Couple of days later a well know HS pro/coach/twitcher opens a thread proclaiming: WE SHOULD BOYCOT PARTY

You really cant make this **** up...
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Old 05-26-2017, 11:15 AM   #67
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Re: Five reasons to not play on Party Poker

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Originally Posted by TimStone View Post
So let me get this straight:

After 5 years of not one good change for poker ONE COMPANY finally steps up and says: here, 40% rakeback and we gonna start ****ing w Stars.

Couple of days later a well know HS pro/coach/twitcher opens a thread proclaiming: WE SHOULD BOYCOT PARTY

You really cant make this **** up...
50+

http://www.partypoker.com/blog/diamo...m=diamond_club
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Old 05-26-2017, 11:24 AM   #68
NerdSuperfly
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Re: Five reasons to not play on Party Poker




.. seriously
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Old 05-26-2017, 11:41 AM   #69
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Re: Five reasons to not play on Party Poker

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Originally Posted by OurSurveySays View Post
2. Changing the rake back system and expiring old points

We used every way of correspondence to ensure that people knew about this change. I was in at least 15 Skype groups that people were speaking about it and it seemed general consensus throughout the poker community. The idea behind the change was not to take from people but to GIVE TO PEOPLE.
Why weren't emails sent out? I was never contacted in any way and the only way i found out was on 2p2 in the party thread in Internet Poker which isn't a thread I make a habit of visiting. Most of my friends who grind high volume on party had no idea it was coming too and a couple of them even lost their points.

Sure I am a fan of most of these changes but if the idea was to "GIVE TO PEOPLE" then why wouldn't you just convert the points to the new system?
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Old 05-26-2017, 04:29 PM   #70
robrich
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Re: Five reasons to not play on Party Poker

Reason 6 -
I've just logged on to play a timewasting sit'n'go low stakes.
I have clicked 'all' to the option filters but there are no standard games showing at any level, only hypers or turbos. At 9pm on a Friday evening?? (Euro time).
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Old 05-26-2017, 04:57 PM   #71
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Re: Five reasons to not play on Party Poker

just because you dont pay attention or check your emails, OP, doesn't mean party is in the wrong with regards to expiring points. They made it pretty clear imo

Software is allegedly improving, as is the communication between support and players.

i dont currently play on party, but i certainly plan to once the software is polished, as they're clearly moving in a far more positive direction than any other current site.


lol @ staying on stars instead of party, if/when software is fixed.
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Old 05-26-2017, 05:55 PM   #72
Transcendence
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Re: Five reasons to not play on Party Poker

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Originally Posted by enzet View Post
yeah party (and Party Leonard on twitter)
Sounds like a fun guy!
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Old 05-26-2017, 06:24 PM   #73
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Re: Five reasons to not play on Party Poker

If there is genuinely a large bot network in the MTT player pool on party, that is very concerning. Is this something that's being addressed Patrick? That thread posted earlier clearly shows accounts that are cheating. Have they all been banned from party? What guarantees are there that party is doing everything to prevent bots playing on the site? Thats def the most worrying thing I read in here.

I was cursing the fact I couldn't play the recent powerfest series because I'm in India and we can't logon to the site from here. I'm heading back to London next week and was looking forward to getting back on party and playing some mtts. This thread has not encouraged me to do that obviously but i'll still give it a shot and make my own call of course.

Last edited by Transcendence; 05-26-2017 at 06:44 PM.
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Old 05-26-2017, 07:36 PM   #74
Deliric
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Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by TimStone View Post
So let me get this straight:

After 5 years of not one good change for poker ONE COMPANY finally steps up and says: here, 40% rakeback and we gonna start ****ing w Stars.

Couple of days later a well know HS pro/coach/twitcher opens a thread proclaiming: WE SHOULD BOYCOT PARTY

You really cant make this **** up...
lol yea this is unbelievable, thought he was trolling to keep regs away or something
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Old 05-27-2017, 11:27 AM   #75
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Re: Five reasons to not play on Party Poker

timex hinted on joeys podcast that new software is coming in next few months for partypoker so that's one more +++ for party getting to take a run at stars
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