Quote:
Originally Posted by Bounty Bob
They engage with the community on discord. They still seem accessible to me and respond quickly to questions and are often seen to be helping people out with problems.
Discord should not be the option, Stars needs to do it them self via their software. A rec won't find it on discord.
Quote:
Originally Posted by DanteA
When I am trying to get in contact with them they answer in the chat within minutes. And when I email them I get a response pretty fast that way.
W
What email address do you use and where are you playing out of?
Quote:
Originally Posted by Vandalar
I mean currently i open up the tables and the lag is so strong that it feels like i'm entering a time warp into another dimension that is about to blow up my intestines and make my eyeballs pop out- this is not what opening a table should be like. What is it made of or made for? Is it made for having a direct remote screen to your desktop that it lags so hard?
Where are you playing out of?
Quote:
Originally Posted by HUgrinder2016
I think stars is getting bar rep here, flutter took over a site which amaya completely destroyed and they are doing there best for recovery.
Also the support is 10x better than it was under amaya, i see alot of people complaining about the bot, its not hard to use, you literally type your question select the options from what it offers as
suggestions of what your problem is closest related to and then once done you go through to live support after about 2 clicks. Seems to me alot of impatient or stupid people who don't realise this.
Where are you playing out of?
Quote:
I agree, they have lost me as a customer. My son decided to self exclude. We live in the same house, so my account was locked too.
Several attempts to resolve via poker stars support over the last few years has resulted in zero response. So **** em’
Where are you playing out of?
Last edited by Mike Haven; 09-09-2023 at 07:56 PM.
Reason: 5 consecutive posts merged
