+1

Same. I was pleased. My balance (even after I attempted to withdraw, and the withdraws were cancelled shortly after April 15) was thankfully accurate.

My points were still intact, even though I didn't have that many.

lol wtf, run better. MBN.

I'm an American player who was able to download my account history and I see now that I have over 1 Million FTP points (worth about $5,000). What are my options as far as being compensated for those points? If I move to another country and set up a bank account, will I then be able to receive money for the points?

get a custom avatar and be a baller at the playchip tables

Unless U.S. laws change, you have to move. Then you can do whatever the ROW can do with the points (buy bonuses, buy merch and resell it, etc.).

I'd say if you don't get a direct reply to this issue, without any BS, within the next 24hrs, then you should make a separate thread about this.

There is a thread for this. It's here: http://forumserver.twoplustwo.com/29...hread-1262583/

You can't get past transactions through the history tab. You have to go through the My Promotions tab for account history... GL all

Yea, I posted in the thread that Samurai pointed out below your post. I did get another few replys where support basically said "Iron Man Medals were converted through June 2011" and other typical garbage without looking individually into my case so I requested that the email chain be forward to a manager/supervisor. Support replied that they have elevated the issue so let's hope something comes of that...

Your balance is correct as in you had limbo withdrawals returned? Or did you just not have any withdrawals pending when they crashed?

My balance is just missing my two April 15 withdrawals from the final tally. I'm assuming everyone else is experiencing this?

Probably getting a detailed account history is the best thing to actually physically happen with regards to FTP since 4/15.

I was actually tilted by it. I expected it to reflect the return of limbo withdrawals. It does not.

Maybe Diamond Flush knows something about this?

bizzle03, how are you feeling now about the timing of the remissions process? To me it feels like I went down the rabbit hole.

Skallagrim, I hope you are still following this thread and will make sure our concerns about withdrawals not received and not credited back to our accounts will be brought up when the PPA meets with the DOJ. I guess this is just one aspect of the general question of how they will accurately determine our balances. FT made quite a mess of my account the couple of months prior to BF and they seemed incapable of correcting it. Thanks again for all that you do.

Yes, this definitely needs to be brought up, and it's very insulting that these issues weren't sorted out before the records were handed over to the DOJ.

I am still following this thread and your concerns will be relayed to the DOJ.

The meeting is set for 11/13. John Pappas and attorney Marc Zwillinger will represent the PPA at the meeting (Marc used to work for the DOJ, has done a lot of legal work for the PPA and other poker-related clients and is not a bad poker player himself). The DOJ's AFMLS division will have 3 or 4 of its attorneys present.

As to the latest issue of your account histories not reflecting late changes and uncashed withdrawals, That is a bit of a new development as, remember, we were all assured FTP had already done this fixing. Of course, lots of things we were "assured of" have not proven to be correct. I suppose it is possible the histories are not the same information given to the DOJ - meaning maybe FTP fixed it for the DOJ but not in the account history section for players. Either way, it is encouraging that we have account histories available and that for at least some the numbers are correct.

You can be assured that we will make the DOJ aware of this issue, try and find out the cause, and suggest ways to make sure players are protected.

Skallagrim

While my issues are minor compared to others, my account balance is short by about $90 (my account is five figures) and zero of my medals were converted to points like haupt_234. While neither of these things are horrible in the grand scheme of things regarding my personal situation, I'm just reporting them to alert others to the possibility.

awesome, thanks skallagrim... let's hope that we learn something meaningful soon

I'm sorry if this has been answered before, but how do US players check their account history/balances? Or can't they?

Yes! I agree ShipItYo. Nov 13th is next week after all!

post #2801 has links to the old .com client. Download that, it'll update when you run it. Log in, and you can get a history by going to Account History (Web).

This is great news.

FTP support does not have any interest in getting it fixed. I'm sure lots of USA players have incorrect balances and any help in getting them corrected would be appreciated.

Here is a canned response from FTP support to me on the matter.

Hello

Thank you for emailing us.

Unfortunately we cannot provide your previous Full Tilt Poker balance or any information on previous deposits or withdrawals, as customers within the United States are required to go through a remission process administered by the US Department of Justice for access to balance or funds.

You may continue to access your account and utilize the play-money features at Full Tilt Poker, however you will only be able to view your Full Tilt Points (FTP) balance. These points will only be available to you for use should you ever be verified as residing outside of the United States or Territories, or should regulation change in the United States.

We regret that we cannot be the bearer of better news, but trust that you can appreciate that Full Tilt Poker needs to act very carefully in this situation.

I did this and it worked fine; took screen shots of my account balance and transaction history and printed them.

Thanks, Skallagrim.

Just a reminder: PLEASE stress to the DOJ that there are a whole bunch of people who REALLY need the money that's tied up, and do what you can to get them to provide a streamlined process for those that DON'T have any account issues.

I'm lucky enough to be one of those people, and given that there appear to be enough $$$ to pay everyone, it seems like I should be able to check a couple of boxes on a form and get my remission in a timely fashion.

With any luck, FTP did, in fact, take care of limbo withdrawals and just about everyone will get their money reasonably soon. But, if not, it won't hurt those people (other than a bit of envy) if the rest of us get our $$$ in the meantime.

I do not know if you have been following the ***OFFICIAL FTP ACCOUNT ISSUES THREAD***. The following is a post from a ROW player.
--------------------------------------------------------------------------

CLIFFS OF MY PROBLEM:
-Have a bouncing check FTP sent me on 27/jun/11
-FTP wont recover my funds because they cant determinate the status of the check because they no longer have a relationship with payment processor.

How can i sue them?/what can i do to get my money back? ANY help is appreciated

This is the last email they sent me.

Spoiler:
Hello, Alejandro.

Thank you for your email.

We can confirm that your Paper Cheque cashout for $xxxx was processed on 3 June 2011.

We no longer have a relationship with the payment processor who processed your Paper Cheque cashout and we cannot determine the status of the cheque. We are unable to recover these funds on your behalf and are unfortunately, unable to assist you further in this matter.

We apologize for any inconvenience that this may cause you.

Regards,

Albert
Full Tilt Payment Services
---------------------------------------------------------------------------------

It would seem from this exchange that FT would have no idea about US limbo funds. This is assuming that once the $ was debited from our accounts it actually went to the processors.

Damn that blows

It's so tilting that we're all getting treated like such trash here. FWIW if US players would have gotten paid first and RoW were hearing no word, I'd be tilted for them to. I feel so bad for you guys w/ limbo funds and such. How can they treat us like such trash and get away with it?