I was at Barcelona playing Partypoker Millions. I won the package from Partypoker so I was staying in Hotel Arts. Last evening we went to eat with my wife. I was keeping my money in my laptop bag (hidden there). At this time there was 4700 EUR. The housekeeping cleaned our room when we where at town.
Next morning we had an early flight to home and I was going to transfer money from my laptop bag to my wallet. Then I noticed that 2000 EUR was missing. Called to reception and night manager and security manager came to see us. Security guy was smirking and night manager told that they trust their employees 100%. Of course even before calling them I knew that I will never see my money. But the way they handeled this case was kind of ****.
I got one email from them after this and the sender was this same night manager and he said the same things that they trust their employees and thats it.
Then I made a rating to Tripadvisor where I told that the staff stole from me. They gave me a new email address to contact. I emailed again and then their lawyer send me an answer and threated me with a sue if I continue to trash talk about their client Hotel Arts.
I have no reason to lie about this kind of ****. I have been poker pro for 10 years and if I need 2k this is not the way I would try to get that
And I guess almost every poker player knows the laptop hack case couple years ago in this same hotel. When they tried to hack high rollers laptops.
Same **** continues here I guess. I hope Partypoker or any pokersite does not cooperate with this hotel anymore.
I contacted Partypoker too but got just couple answers week ago that they try to ask what happened. Has been silence after that.
So just for players watch out if you stay at Hotel Arts for some reason. I will not enter there anymore.
- Tapio "PikkuHUMPPA" Vihakas