Quote:
Originally Posted by LOL_Colij
I'm a US guy converted to CAD post PF. I called in yesterday, as my information wasn't populating. All they can do is use your last name and your non US address UB/AP had on file to confirm there is an entry in the system. They dont have access to player ID, nor the balance. You'll be instructed to fill the form out after the failed login page and wait ~2biz days. You don't have to fill in State/zip etc on the form.
It's very easy to call in, and is much more effective than email. No wait time for the call.
The lady I spoke to sounded like a temp worker who was reading off script, lol (as you would expect in these type of matters). Also an American who switched my address to a Canadian one post-BF, she at least confirmed that my old Canadian address was in their system (I had goofed yesterday and submitted my pre-BF US address in the form).
Sounds like you fill out the form to get your Petition/Control number (via email) and start proceeding from there (in writing). Or something.
(Those of us without a USA address on file when AP shut down, who didn't get the emails sent to the Americans).
You'd think they could have sent emails out to everyone, but maybe this is their way to still pay everyone out who requests, while giving priority to Americans/having some/more $$ leftover for SNDY (all the ROW punters will probably have no clue this is happening).